2012 JEEP GRAND CHEROKEE service

Paging
To learn how to page, refer to “Working with Automated
Systems”. Paging works properly except for pagers of
certain companies, which time out a little too soon to
work properly with the Uconnect™ Phone.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect™ Phone to access a voice
mail system or an automated service, such as a paging
service or automated customer service line. Some ser-
vices require immediate response selection. In some
instances, that may be too quick for use of the
Uconnect™ Phone.When calling a number with your Uconnect™ Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can press the
button and say the sequence you wish to enter, followed
by the word “Send”. For example, if required to enter
your PIN followed with a pound, (3746#),youcan
press the
button and say, “3746#Send”. Saying
a number, or sequence of numbers, followed by “Send”,
is also to be used for navigating through an automated
customer service center menu structure, and to leave a
number on a pager.
You can also send stored Uconnect™ phonebook entries
as tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to
call and then press the
button and say, “Send.” The
system will prompt you to enter the name or number and
say the name of the phonebook entry you wish to send.
136 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:
•The head restraints should only be removed by quali-
fied technicians, for service purposes only. If either of
the head restraints require removal, see your autho-
rized dealer.
•In the event of deployment of an Active Head Re-
straint, refer to “Occupant Restraints/Resetting Active
Head Restraints (AHR)” in “Things To Know Before
Starting Your Vehicle” for further information.
WARNING!
•Do not place items over the top of the Active Head
Restraint, such as coats, seat covers or portable
DVD players. These items may interfere with the
operation of the Active Head Restraint in the event
of a collision and could result in serious injury or
death.(Continued)
Active Head Restraint (Tilted)
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 169

NOTE:If the ACC “Clean Radar Sensor In Front Of
Vehicle” warning is active Normal (Fixed Speed) Cruise
Control is still available. For additional information refer
to “Normal (Fixed Speed) Cruise Control Mode” in this
section. If weather conditions are not a factor, the driver should
examine the sensor. It may require cleaning or removal of
an obstruction. The sensor is located in the center of the
vehicle behind the lower grille.
To keep the ACC System operating properly, it is impor-
tant to note the following maintenance items:
•Always keep the sensor clean. Carefully wipe the
sensor lens with a soft cloth. Be cautious not to
damage the sensor lens.
•Do not remove any screws from the sensor. Doing so
could cause an ACC system malfunction or failure and
require a sensor realignment.
•If the sensor is damaged due to a collision, see your
authorized dealer for service.
Clean Radar Sensor Warning
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 215

NOTE:Do not change the adjustment fasteners or pull
the sensor off of the bracket. Doing so may misalign the
sensor.
Store the sensor and bracket assembly in a safe location.
The wiring and connector must be stowed properly after
the sensor and bracket assembly is removed.
A connector plug is stowed on top of the bumper beam.
Insert the wiring connector into the connector plug.
NOTE: When the sensor is removed, Adaptive Cruise
Control, Normal Cruise Control, and Forward Collision
Warning will not be available. The cluster will display the
warning “ACC/FCW Unavailable - Service Radar Sen-
sor.” To reinstall the sensor and bracket assembly reverse the
process above. The fastener torque required to assembly
the bracket back to the beam is 6.6 ft lbs (9 Nm).
ACC Unavailable Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable, Vehicle System Error”, there may be a
temporary malfunction that limits ACC functionality.
Although the vehicle is still drivable under normal
conditions, ACC will be temporarily unavailable. If this
occurs, try activating ACC again later, following a key
cycle. If the problem persists, see your authorized dealer.3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 217

Service ACC Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable Service Radar Sensor”, it indicates
there is an internal system fault. Although the vehicle is
still drivable under normal conditions, have the system
checked by an authorized dealer.
Precautions While Driving With ACC
In certain driving situations, ACC may have detection
issues. In these cases, ACC may brake late or unexpect-
edly. The driver needs to stay alert and may need to
intervene.
Adding A Trailer Hitch
The weight of a trailer/hitch may affect the performance
of ACC. If there is a noticeable change in performance
following the installation of a trailer/hitch, or if the ACC
performance does not return to normal after removing
the trailer/hitch see your authorized dealer.
ACC/FCW Unavailable Warning
218 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•FCW will not react to irrelevant objects such as over-
head objects, ground reflections, objects not in the path
of the car, stationary objects that are far away, oncom-
ing traffic, or leading vehicles with the same or higher
rate of speed.
•FCW will be disabled like ACC below with the un-
available screens.
FCW Unavailable Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable, Vehicle System Error”, there may be a
temporary malfunction that limits FCW functionality.
Although the vehicle is still drivable under normal
conditions, FCW will be temporarily unavailable. If this
occurs, try activating FCW again later, following a key
cycle. If the problem persists, see your authorized dealer.
Service FCW Warning
If the system turns off, and the EVIC displays “ACC/
FCW Unavailable Service Radar Sensor”, it indicates
there is an internal system fault. Although the vehicle is
still drivable under normal conditions, have the system
checked by an authorized dealer.
ACC/FCW Unavailable Warning
228 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

“Electronic Vehicle Information Center (EVIC)” in “Un-
derstanding Your Instrument Panel” for further informa-
tion. When the shift lever is moved to REVERSE and the
system is disabled, the EVIC will display the “PARK
ASSIST SYSTEM OFF” message for as long as the vehicle
is in REVERSE.
The ParkSenseswitch LED will be ON when
ParkSense is disabled or defective. The ParkSense 
switch LED will be OFF when the system is enabled.
Service The ParkSense Rear Park Assist System
When the ParkSenseRear Park Assist System is mal-
functioning, the instrument cluster will actuate a single
chime, once per ignition cycle, and it will display the
“CLEAN PARK ASSIST SENSORS” or the “SERVICE
PARK ASSIST SYSTEM” message. Refer to “Electronic
Vehicle Information Center (EVIC)” in “Understanding
Your Instrument Panel” for further information. When
the shift lever is moved to REVERSE and the system has detected a faulted condition, the EVIC will display the
“CLEAN PARK ASSIST SENSORS” or the “SERVICE
PARK ASSIST SYSTEM” message for as long as the
vehicle is in REVERSE. Under this condition, ParkSense
will not operate.
If “CLEAN PARK ASSIST SENSORS” appears in the
Electronic Vehicle Information Center (EVIC) make sure
the rear fascia/bumper is clean and clear of snow, ice,
mud, dirt or other obstruction and then cycle the ignition.
If the message continues to appear see an authorized
dealer.
If “SERVICE PARK ASSIST SYSTEM” appears in the
EVIC, see an authorized dealer.
Cleaning The ParkSense
System
Clean the ParkSense sensors with water, car wash soap
and a soft cloth. Do not use rough or hard cloths. Do not
scratch or poke the sensors. Otherwise, you could dam-
age the sensors.
234 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

ParkSenseSystem Usage Precautions
NOTE:
•Ensure that the rear bumper is free of snow, ice, mud,
dirt and debris to keep the ParkSense system operat-
ing properly.
•Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense.
•When you turn ParkSense off, the instrument cluster
will display “PARK ASSIST SYSTEM OFF.” Further-
more, once you turn ParkSense off, it remains off
until you turn it on again, even if you cycle the ignition
key.
•When you move the shift lever to the REVERSE
position and ParkSense is turned off, the EVIC will
display “PARK ASSIST SYSTEM OFF” message for as
long as the vehicle is in REVERSE.
•ParkSense, when on, will MUTE the radio when it is
sounding a tone.
•Clean the ParkSense sensors regularly, taking care
not to scratch or damage them. The sensors must not
be covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an
obstacle behind the fascia/bumper, or it could provide
a false indication that an obstacle is behind the fascia/
bumper.
•Objects such as bicycle carriers, trailer hitches, etc.,
must not be placed within 12 in (30 cm) from the rear
fascia/bumper while driving the vehicle. Failure to do
so can result in the system misinterpreting a close
object as a sensor problem, causing the “SERVICE
PARK ASSIST SYSTEM” message to be displayed in
the EVIC.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 235