2012 JEEP GRAND CHEROKEE automatic transmission

DRIVE
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through underdrive first and sec-
ond gears, direct third gear and overdrive fourth and
fifth gears. The DRIVE position provides optimum driv-
ing characteristics under all normal operating conditions.
To access all six available gears, you must use the
Electronic Range Select (ERS) feature (refer to “Electronic
Range Select (ERS)” in this section).
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), use the Electronic Range
Select (ERS) feature (refer to “Electronic Range Select
(ERS)” in this section) to select a lower gear range. Underthese conditions, using a lower gear range will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
If the transmission operating temperature exceeds nor-
mal operating limits, the powertrain controller will
modify the transmission shift schedule and expand the
range of torque converter clutch engagement. This is
done to prevent transmission damage due to overheat-
ing.
If the transmission becomes extremely hot, the “Trans-
mission Temperature Warning Light” may illuminate and
the transmission may downshift out of Overdrive until
the transmission cools down.
NOTE:
Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a
significant additional heat load on the cooling system.
5
STARTING AND OPERATING 435

4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift the transmission into 3 (third gear), the transmission will
never shift above third gear, but will shift down into
second and first gear normally.
Use of ERS (or TOW/HAUL mode) also enables an
additional underdrive gear which is not normally used
during through-gear accelerations. This additional gear
can improve vehicle performance and cooling capability
when towing a trailer on certain grades. In ERS mode,
gears 1 though 3 are underdrive gears, and ERS 4 is direct
drive. ERS 5 and 6 (Overdrive gears ) are the same as the
normal fourth and fifth gears.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the shift
lever to the left (-) will activate ERS mode, display the
current gear in the instrument cluster, and maintain that
5
STARTING AND OPERATING 437

gear as the top available gear. Once in ERS mode, tapping
the shift lever to the left (-) or right (+) will change the top
available gear.
To exit ERS mode, simply press and hold the shift lever to
the right (+) until “D” is once again displayed in the shift
lever position indicator in the instrument cluster.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing an accident
or personal injury.
Screen
Display123456D
Actual Gear(s)
Allowed 1 1-2 1-3 1,2,4 1,2,
4,51,2,
4-6 1-5 NOTE:
To select the proper gear position for maximum
deceleration (engine braking), simply press and hold the
shift lever to the left (-). The transmission will shift to the
range from which the vehicle can best be slowed down.
Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (fourth and fifth gears). The trans-
mission will automatically shift into the Overdrive gear if
the following conditions are present:
•the shift lever is in the DRIVE position,
•the transmission fluid has reached an adequate tem-
perature,
•the engine coolant has reached an adequate temperature,
•vehicle speed is sufficiently high,
•the driver is not heavily pressing the accelerator, and
•the TOW/HAUL switch has not been activated.
438 STARTING AND OPERATING

When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to select TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode
has been activated. Pressing the switch a second time
restores normal operation. If the TOW/HAUL mode is
desired, the switch must be pressed each time the engine
is started.
TOW/HAUL Switch
5
STARTING AND OPERATING 439

Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
some accelerations, the clutch automatically disengages.
NOTE:
•The torque converter clutch will not engage, and the
transmission will not shift into the top overdrive gear,
until the transmission fluid and engine coolant are
warm [usually after 1 to 3 miles (1.6 to 4.8 km) of
driving]. Because top gear is disabled, and engine
speed is higher when the torque converter clutch is not
engaged, it may seem as if the transmission is not
shifting properly when cold. This is normal. Using theElectronic Range Select (ERS) feature, when the trans-
mission is sufficiently warm, will demonstrate that the
transmission is able to shift into and out of Overdrive.
•If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the trans-
mission into gear may seem sluggish. This is due to the
fluid partially draining from the torque converter into
the transmission. This condition is normal and will not
cause damage to the transmission. The torque con-
verter will refill within five seconds after starting the
engine.
FOUR-WHEEL DRIVE OPERATION
Quadra-Trac I
Operating Instructions/
Precautions – If Equipped
The Quadra-Trac I is a single-speed (HI range only)
transfer case, which provides convenient full-time four-
wheel drive. No driver interaction is required. The Brake
Traction Control (BTC) System, which combines standard
440 STARTING AND OPERATING

Towing Tips
Before setting out on a trip, practice turning, stopping
and backing the trailer in an area away from heavy
traffic.
Automatic Transmission
The DRIVE range can be selected when towing. How-
ever, if frequent shifting occurs while in this range, the
TOW/HAUL mode (if equipped), or a lower gear range,
should be selected.
NOTE:Using the TOW/HAUL mode (if equipped) or
selecting a lower gear range (using the Electronic Range
Select (ERS) feature) while operating the vehicle under
heavy operating conditions, will improve performance
and extend transmission life by reducing excessive shift-
ing and heat buildup. This action will also provide better
engine braking. The transmission fluid and filter should be changed if
you REGULARLY tow a trailer for more than 45 minutes
of continuous operation. Refer to “Maintenance Sched-
ule” for the proper maintenance intervals.
NOTE:
Check the transmission fluid level before towing
(5.7L engine).
Electronic Speed Control – If Equipped

Do not use in hilly terrain or with heavy loads.
When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
536 STARTING AND OPERATING

RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing Condition Wheel OFF theGroundTwo-Wheel Drive
Models Four-Wheel Drive Models
Flat Tow NONENOT ALLOWED See Instructions
•Transmission in PARK
•Transfer case in NEUTRAL (N)
•Tow in forward direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK
NOTE: Vehicles equipped with Quadra-Lift™ must be
lowered to the “Park” (lowest) level, and have automatic
leveling disabled, before tying them down (from the
body) on a trailer or flatbed truck. Refer to “Quadra-
Lift™ – If Equipped” in “Starting and Operating” for more information. If the vehicle cannot be lowered to the
“Park” level (for example, engine will not run), tie-downs
must be fastened to the axles (not to the body). Failure to
follow these instructions may cause fault codes to be set
and/or loss of proper tie-down tension.
538 STARTING AND OPERATING

Jacking Instructions
WARNING!
Carefully follow these tire changing warnings to
help prevent personal injury or damage to your
vehicle:
•Always park on a firm, level surface as far from
the edge of the roadway as possible before raising
the vehicle.
•Turn on the Hazard Warning flasher.
•Block the wheel diagonally opposite the wheel to
be raised.
•Set the parking brake firmly and set an automatic
transmission in PARK.
•Never start or run the engine with the vehicle on a
jack.(Continued)
WARNING! (Continued)
•Do not let anyone sit in the vehicle when it is on a
jack.
•Do not get under the vehicle when it is on a jack.
•Only use the jack in the positions indicated and
for lifting this vehicle during a tire change.
•If working on or near a roadway, be extremely
careful of motor traffic.
•To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with the
valve stem facing the ground.
Jack Warning Label
552 WHAT TO DO IN EMERGENCIES