2012 JEEP GRAND CHEROKEE steering

INTRODUCTIONCongratulations on selecting your new Chrysler
Group LLC vehicle. Be assured that it repre-
sents precision workmanship, distinctive styl-
ing, and high quality - all essentials that are
traditional to our vehicles.
This is a specialized utility vehicle. It can go
places and perform tasks that conventional
passenger cars are not intended. It handles
and maneuvers differently from many passen-
ger cars both on-road and off-road, so take
time to become familiar with your vehicle.
The two-wheel drive version of this vehicle was
designed for on-road use only. It is not intended
for off-road driving or use in other severe con-
ditions suited for a four-wheel drive vehicle.
Before you start to drive this vehicle, read the
Owner’s Manual and all the Supplements. Be
sure you are familiar with all vehicle controls,
particularly those used for braking, steering,
and transmission and transfer case shifting.
Learn how your vehicle handles on different
road surfaces. Your driving skills will improve
with experience, but as in driving any vehicle,
take it easy as you begin. When driving off-roador working the vehicle, don’t overload it or
expect it to overcome the forces of nature.
Always observe local laws wherever you drive.
As with other vehicles of this type, failure to
operate this vehicle correctly may result in loss
of control or a collision. Be sure to read the
“On-Road/ Off-Road Driving Tips” in “Starting
And Operating” for further information.
NOTE:
After reviewing the owner information, it
should be stored in the vehicle for conve-
nient referencing and remain with the ve-
hicle when sold.
Failure to operate this vehicle correctly may
result in loss of control or a collision.
Operating this vehicle at excessive speeds or
while intoxicated may result in loss of control,
collision with other vehicles or objects, going
off the road, or overturning; any of which may
lead to serious injury or death. Also, failure to
use seat belts subjects the driver and passen-
gers to a greater risk of injury or death.
To keep your vehicle running at its best, have
your vehicle serviced at recommended inter-vals by an authorized dealer or distributor who
has the qualified personnel, special tools and
equipment to perform all service.
The manufacturer and its distributors are vitally
interested in your complete satisfaction with
this vehicle. If you encounter a service or
warranty problem which is not resolved to your
satisfaction, discuss the matter with your autho-
rized dealer or distributor’s management.
Your authorized dealer or distributor will be
happy to assist you with any questions about
your vehicle.
ROLLOVER WARNINGUtility vehicles have a significantly higher roll-
over rate than other types of vehicles. This
vehicle has a higher ground clearance and a
higher center of gravity than many passenger
cars. It is capable of performing better in a
wide variety of off-road applications. Driven in
an unsafe manner, all vehicles can go out of
control. Because of the higher center of gravity,
if this vehicle is out of control it may roll over
when some other vehicles may not.
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2
THINGS TO KNOW BEFORE STARTING
YOUR VEHICLE
•A WORD ABOUT YOUR KEYS ................... 12
• Wireless Ignition Node (WIN) .................. 12
• KeyFob ............................... 12
• Removing Key Fob From Ignition ............... 13
• Key-In-Ignition Reminder .................... 14
• STEERING WHEEL LOCK — IF EQUIPPED ............ 14
• To Manually Lock The Steering Wheel ............. 14
• To Release The Steering Wheel Lock ............. 14
• SENTRY KEY ............................. 14
• Replacement Keys ........................ 15
• Customer Key Programming .................. 15
• General Information ....................... 15
• VEHICLE SECURITY ALARM — IF EQUIPPED .......... 16
• To Arm The System ........................ 16
• To Disarm The System ...................... 16
• Tamper Alert ............................ 17
9

WARNING!(Continued)
• Allowing children to be in a vehicle unat-
tended is dangerous for a number of rea-
sons. A child or others could be seriously or
fatally injured. Children should be warned
not to touch the parking brake, brake pedal
or the shift lever.
• Do not leave the key fob in or near the
vehicle, and do not leave Keyless Enter-
N-Go in the ACC or ON/RUN mode. A child
could operate power windows, other con-
trols, or move the vehicle.
• Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked car is an invitation to thieves.
Always remove Key Fob from the ignition and
lock all doors when leaving the vehicle unat-
tended.
Key-In-Ignition ReminderOpening the driver’s door when the Key Fob is
in the ignition and the ignition switch position is
OFF or ACC, sounds a signal to remind you to
remove the Key Fob.
NOTE:
The Key-In-Ignition reminder only sounds
when the Key Fob is placed in the OFF or
ACC ignition position.
With the Keyless Enter-N-Go feature, opening
the driver’s door when the vehicle’s ignition
switch is placed in ACC or ON/RUN (engine
stopped) will cause the reminder chime to
sound. Refer to “Starting Procedures” in “Start-
ing And Operating” for further information.
STEERING WHEEL LOCK — IF
EQUIPPED
Your vehicle may be equipped with a passive
electronic steering wheel lock. This lock pre-
vents steering the vehicle without the ignition
key. The steering wheel lock has six positions
(one every 60 degrees). If the steering wheel is
moved to one of these six position with the key
in the off positions, the steering wheel will lock.
To Manually Lock The Steering
Wheel
With the engine running, rotate the steering
wheel one-half revolution, turn off the engine
and remove the key. Turn the steering wheel
slightly in either direction until the lock en-
gages.
To Release The Steering Wheel LockCycle the ignition and start the engine.
NOTE:
If you turned the wheel to the right to engage
the lock, you must turn the wheel slightly to
the right to disengage it. If you turned the
wheel to the left to engage the lock, turn the
wheel slightly to the left to disengage it.
SENTRY KEYThe Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling
the engine. The system does not need to be
armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or
unlocked.
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•If your liftgate is power closing and you
put the vehicle in gear, the liftgate will
continue to power close. However, ve-
hicle movement may result in a detection
of an obstruction.
WARNING!
•Driving with the liftgate open can allow
poisonous exhaust gases into your vehicle.
You and your passengers could be injured
by these fumes. Keep the liftgate closed
when you are operating the vehicle.
• If you are required to drive with the liftgate
open, make sure that all windows are
closed, and the climate control blower
switch is set at high speed. Do not use the
recirculation mode.
Gas props support the liftgate in the open
position. However, because the gas pressure
drops with temperature, it may be necessary to
assist the props when opening the liftgate in
cold weather.
OCCUPANT RESTRAINTSSome of the most important safety features in
your vehicle are the restraint systems:
• Three-point lap and shoulder belts for the
driver and all passengers
• Advanced Front Air Bags for driver and front
passenger
• Supplemental Active Head Restraints (AHR)
located on top of the front seats (integrated
into the head restraint)
• Supplemental Driver Side Knee Air Bag
• Supplemental Side Air Bag Inflatable Cur-
tains (SABIC) for the driver and passengers
seated next to a window
• Supplemental Seat-Mounted Side Air Bags
(SAB)
• An energy-absorbing steering column and
steering wheel
• Knee bolsters/blockers for front seat occu-
pant •
Front seat belts incorporate pretensioners
that may enhance occupant protection by
managing occupant energy during an im-
pact event
• All seat belt systems (except the driver’s and
front passenger) include Automatic Locking
Retractors (ALRs), which lock the seat belt
webbing into position by extending the belt
all the way out and then adjusting the belt to
the desired length to restrain a child seat or
secure a large item in a seat — if equipped
If you will be carrying children too small for
adult-sized seat belts, the seat belts or the
ISOFIX feature also can be used to hold infant
and child restraint systems. Refer to ISOFIX —
Child Seat Anchorage System for more infor-
mation.
NOTE:
The Advanced Front Air Bags have a multi-
stage inflator design. This allows the air bag
to have different rates of inflation based on
the severity and type of collision.
Please pay close attention to the information in
this section. It tells you how to use your restraint
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Enhanced Seat Belt Use Reminder
System (BeltAlert)
BeltAlertis a feature intended to remind the
driver and front passenger (if equipped with
front passenger BeltAlert) to fasten their seat
belts. The feature is active whenever the igni-
tion is on. If the driver or front seat passenger is
unbelted, the Seat Belt Reminder Light will turn
on and remain on until both front seat belts are
fastened.
The BeltAlert warning sequence begins after
the vehicle speed is over 5 mph (8 km/h), by
blinking the Seat Belt Reminder Light and
sounding an intermittent chime. Once the se-
quence starts, it will continue for the entire
duration or until the respective seatbelts are
fastened. After the sequence completes, the
Seat Belt Reminder Light remains illuminated
until the respective seat belts are fastened. The
driver should instruct all other occupants to
fasten their seat belts. If a front seat belt is
unbuckled while traveling at speeds greater
than 5 mph (8 km/h), BeltAlert will provide
both audio and visual notification. The front passenger seat BeltAlert
is not ac-
tive when the front passenger seat is unoccu-
pied. BeltAlert may be triggered when an
animal or heavy object is on the front passen-
ger seat or when the seat is folded flat (if
equipped). It is recommended that pets be
restrained in the rear seat in pet harnesses or
pet carriers that are secured by seat belts, and
cargo is properly stowed.
BeltAlert can be enabled or disabled by your
authorized dealer. Chrysler Group LLC does
not recommend deactivating BeltAlert .
NOTE:
Although BeltAlert has been deactivated,
the Seat Belt Reminder Light will continue to
illuminate while the driver’s or front passen-
ger (if equipped with belt alert) seat belt
remains unfastened.
Seat Belt Lock OutThe center rear seat belt system has a lock out
feature that will not allow you to extract the
center webbing unless the rear seat upper
latch is engaged.
Seat Belts And Pregnant WomenWe recommend that pregnant women use the
seat belts throughout their pregnancy. Keeping
the mother safe is the best way to keep the
baby safe.
Pregnant women should wear the lap part of
the belt across the thighs and as snug across
the hips as possible. Keep the belt low so that
it does not come across the abdomen. That
way the strong bones of the hips will take the
force if there is an accident.
Supplemental Restraint System
(SRS) — Air Bags
This vehicle has Advanced Front Air Bags for
both the driver and front passenger as a
supplement to the seat belt restraint systems.
The driver’s Advanced Front Air Bag is
mounted in the center of the steering wheel.
The passenger’s Advanced Front Air Bag is
mounted in the instrument panel, above the
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glove compartment. The words SRS AIRBAG
are embossed on the air bag covers. In addi-
tion, the vehicle is equipped with a Supplemen-
tal Driver Side Knee Air Bag mounted in the
instrument panel below the steering column.
The Advanced Front Air Bags have a multi-
stage inflator design. This allows the air bag to
have different rates of inflation based on the
severity and type of collision.This vehicle is equipped with Supplemental
Side Air Bag Inflatable Curtains (SABIC) to
protect the driver, front, and rear passengers
sitting next to a window. The SABIC air bags,
are located above the side windows and their
covers are also labeled: SRS AIRBAG.
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SAB) to provide
enhanced protection for an occupant during a
side impact. The Supplemental Seat-Mounted
Side Air Bags are located in the outboard side
of the front seats.
NOTE:
•
Air Bag covers may not be obvious in the
interior trim, but they will open during air
bag deployment.
• After any accident, the vehicle should be
taken to an authorized dealer immedi-
ately.
Air Bag System Components
Your vehicle may be equipped with the follow-
ing air bag system components:
• Occupant Restraint Controller (ORC)
• Air Bag Warning Light •
Steering Wheel and Column
• Instrument Panel
• Supplemental Driver Side Knee Air Bag
• Knee Impact Bolster
• Driver Advanced Front Air Bag
• Passenger Advanced Front Air Bag
• Supplemental Seat-Mounted Side Air Bags
(SAB)
• Supplemental Side Air Bag Inflatable Cur-
tains (SABIC)
• Front and Side Impact Sensors
• Front Seat Belt Pretensioners, Seat Belt
Buckle Switch
Advanced Front Air Bag FeaturesThe Advanced Front Air Bag system has multi-
stage driver and front passenger air bags. This
system provides output appropriate to the se-
verity and type of collision as determined by
the Occupant Restraint Controller (ORC), which
may receive information from the front impact
sensors.
Advanced Front Air Bag And Knee Bolster
Locations
1 — Driver And Pas-
senger Advanced Front
Air Bags 3 — Knee Bolster
2 — Supplemental
Driver Side Knee Air
Bag
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WARNING!
Infants in rear-facing child restraints should
never ride in the front seat of a vehicle with a
passenger Advanced Front Air Bag. An air bag
deployment can cause severe injury or death
to infants in that position.
Children that are not big enough to wear the
vehicle seat belt properly (see Section on Child
Restraints) should be secured in the rear seat
in child restraints or belt-positioning booster
seats. Older children who do not use child
restraints or belt-positioning booster seats
should ride properly buckled up in the rear
seat. Never allow children to slide the shoulder
belt behind them or under their arm.
You should read the instructions provided with
your child restraint to make sure that you are
using it properly.
All occupants should always wear their lap and
shoulder belts properly.
The driver and front passenger seats should be
moved back as far as practical to allow the
Advanced Front Air Bags room to inflate. Do not lean against the door or window. If your
vehicle has side air bags, and deployment
occurs, the side air bags will inflate forcefully
into the space between you and the door.
If the air bag system in this vehicle needs to be
modified to accommodate a disabled person,
contact the Customer Center. Phone numbers
are provided under
If You Need Assistance.
WARNING!
•Relying on the air bags alone could lead to
more severe injuries in a collision. The air
bags work with your seat belt to restrain
you properly. In some collisions, the air
bags won’t deploy at all. Always wear your
seat belts even though you have air bags.
• Being too close to the steering wheel or
instrument panel during Advanced Front Air
Bag deployment could cause serious injury,
including death. Air Bags need room to
inflate. Sit back, comfortably extending
your arms to reach the steering wheel or
instrument panel.
(Continued)
WARNING!(Continued)
• The Supplemental Side Air Bag Inflatable
Curtain (SABIC) and Supplemental Seat-
Mounted Side Air Bag (SAB) also need
room to inflate. Do not lean against the
door or window. Sit upright in the center of
the seat.
• Being too close to the Supplemental Side
Air Bag Inflatable Curtain (SABIC) and/or
Seat-Mounted Side Air Bag (SAB) during
deployment could cause you to be severely
injured or killed.
Air Bag Deployment Sensors And
Controls
Occupant Restraint Controller (ORC)
The ORC is part of a regulated safety system
required for this vehicle.
The ORC determines if deployment of the front
and/or side air bags in a frontal or side collision
is required. Based on the impact sensor’s sig-
nals, a central electronic ORC deploys the
Advanced Front Air Bags, Supplemental Driver
Side Knee Air Bag, Supplemental Side Air Bag
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Driver And Passenger Advanced Front Air
Bag Inflator Units
The Driver and Passenger Advanced Front Air
Bag Inflator Units are located in the center of
the steering wheel and on the right side of the
instrument panel. When the ORC detects a
collision requiring the Advanced Front Air
Bags, it signals the inflator units. A large quan-
tity of non-toxic gas is generated to inflate the
Advanced Front Air Bags. Different air bag
inflation rates are possible, based on the colli-
sion type and severity. The steering wheel hub
trim cover and the upper right side of the
instrument panel separate and fold out of the
way as the air bags inflate to their full size. The
air bags fully inflate in about 50 to 70 millisec-
onds. This is about half of the time it takes to
blink your eyes. The air bags then quickly
deflate while helping to restrain the driver and
front passenger.
The Advanced Front Air Bag gas is vented
through the vent holes in the sides of the air
bag. In this way, the air bags do not interfere
with your control of the vehicle.Supplemental Driver Side Knee Air Bag
Inflator Unit
The Supplemental Driver Side Knee Air Bag
unit is located in the instrument panel trim
beneath the steering column. When the ORC
detects a collision requiring the air bag, it
signals the inflator units. A large quantity of
non-toxic gas is generated to inflate the
Supplemental Driver Side Knee Air Bag. The
trim cover separates and folds out of the way
allowing the air bag to inflate to the full size. The
air bag fully inflates in about 15 to 20 millisec-
onds.
Supplemental Seat-Mounted Side Air Bag
(SAB) Inflator Units
The Supplemental Seat-Mounted Side Air Bags
are designed to activate only in certain side
collisions.
The ORC determines if a side collision requires
the side air bags to inflate, based on the
severity and type of collision.
Based on the severity and type of collision, the
side air bag inflator on the crash side of the
vehicle may be triggered, releasing a quantity
of non-toxic gas. The inflating SAB exitsthrough the seat seam into the space between
the occupant and the door. The SAB fully inflate
in about 10 milliseconds. The side air bag
moves at a very high speed and with such a
high force that it could injure you if you are not
seated properly, or if items are positioned in the
area where the side air bag inflates. This espe-
cially applies to children.
Supplemental Side Air Bag Inflatable
Curtain (SABIC) Inflator Units
During collisions where the impact is confined
to a particular area of the side of the vehicle,
the ORC may deploy the SABIC air bags,
depending on the severity and type of collision.
In these events, the ORC will deploy the SABIC
only on the impact side of the vehicle.
A quantity of non-toxic gas is generated to
inflate the side curtain air bag. The inflating
side curtain air bag pushes the outside edge of
the headliner out of the way and covers the
window. The air bag inflates in about 30 milli-
seconds (about one-quarter of the time that it
takes to blink your eyes) with enough force to
injure you if you are not belted and seated
properly, or if items are positioned in the area
where the side curtain air bag inflates. This
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