2012 JEEP GRAND CHEROKEE service

IF YOU NEED ASSISTANCEThe manufacturer distributors are vitally inter-
ested in your satisfaction with their products
and services. If a servicing problem or other
difficulty should occur, we recommend that you
take the following steps:
Discuss the problem at the authorized dealer
with the dealer principal or the service man-
ager. Management personnel at the authorized
dealer are in the best position to resolve the
problem quickly.
When you contact the distributor please
provide all of the following information:
•Your name, address and phone number.
• Vehicle Identification Number (this 17 digit
number is found on an etched plate or label,
located on the left front corner of the instru-
ment panel, visible through the windshield. It
is also available from your vehicle registra-
tion or title).
• Selling and servicing authorized dealer.
• Vehicle’s delivery date and current odometer
distance. •
Service history of your vehicle.
• An accurate description of the problem and
the conditions under which it occurs.
ARGENTINAChrysler Argentina S.A
Boulevard Azucena Villaflor 435
C1107CII
Buenos Aires, Argentina
Tel.: +54-11-4891 7900
Fax: +54-11-4891 7901
AUSTRALIAChrysler
Chrysler Australia Pty. Ltd.
ACN 124 956 505
PO Box 4145, Dandenong South Vic. 3164
Ph. (03) 9238–2600
AUSTRIAChrysler Austria Gesellschaft m.b.H.
Felmayergasse 2
A-1210 Wien
Tel: +43-1-5465 15131
Fax: +43-1-5465 15132
BALANCE OF THE CARIBBEANInteramericana Trading Company
Warrens, St. Michael
Barbados, West Indies
Tel.: 246–417–8000
Fax: 246–425–2888
BELGIUMChrysler Belgium Luxembourg NV
Tollaan 68
B-1200 Brussel
Tel.: 0800-94634 (free phone number)
Fax:+32 (0)2 717 3301
BOLIVIAOvando & Cia S.A.
Av. Cristobal de Mendoza (2do Anillo) y Canal
Isuto
Santa Cruz, Bolivia
Tel.: (591-3) 336 3100
Fax: (591-3) 334 0229
356

PERUDivemotor S.A.
Calle Alejandro Bussalleu 151, Urb. Sta.
Catalina - La Victoria
Lima, Peru
Tel.: (51-1) 712 2000
Fax: (51-1) 712 2002
POLANDChrysler Polska Sp. z o.o.
ul. Gotlieba Daimlera 1
02-480 Warszawa
Tel:+ 801 330 300
PORTUGALChrysler Portugal S.A.
Qta. da Fonte – Edif. DaAmélia
Rua Victor Câmara, 2 1aA
2770-229 Paço de Arcos
Portugal
Tel : +351 (0)21 323 91 00
Fax: +351 (0)21 323 91 99
PUERTO RICO AND U.S. VIRGIN
ISLANDS
Chrysler International Services, S.A.
P.O. Box 191857
San Juan 009191857
Tel.: 7877825757
Fax: 7877823345
ROMANIAS.C. Auto Rom S.R.L.
Bucuresti
Bd. Expozitiei nr. 2
RO-78334
Tel.: 01 2240020 25
Fax: 01 2241638
RUSSIAChrysler RUS SAO
39A Leningradsky prospect
125167 Moscow
Tel: +7 495 745-2600
Fax: +7 495 745-2601
SLOVENIAChrysler/Jeep Import d.d.
Leskoskova 2
1122 Ljubljana
Tel.: 01 5843 138
Fax: 01 5843 222
SPAINChrysler España S.L.
Dpto. De Atención al Cliente Chrysler, Jeep y
Dodge
Apdo. De Correos 24
19200 Azuqueca de Henares (Guadalajara)
Tel.: 902 888 782
Fax: 913 496 529
SWEDENChrysler Sverige
Bronsyxegatan 14,
Box 50530
S-202 50 Malmö
Tel:+46 (0)8 752 9858
Fax: +46 (0)8 752 6483
360

SWITZERLANDChrysler Switzerland GmbH
Bernstrasse 55
CH-8952 Schlieren
Tel:
•German : 0800 80 29 20
• French : 0800 80 29 21
• Italian : 0800 80 29 22
Telefax +41 (0) 44 755 64 00
TA I WA NChrysler Taiwan Co. , LTD.
13th Floor Union Enterprise Plaza
1109 Min Sheng East Road, Section 3
Taipei Taiwan R.O.C.
Tel.: 080081581
Fax: 886225471871
TURKEYChrysler Jeep Tic. A.S.
TEM Otoyolu , Hadimkoy Cikisi
34900 Buyukcekmece - Istanbul
Tel:+90-212-8674000
Fax:+90-212-8674463
UKRAINEJSC AutoCapital
Velyka Vasylkivska str. 15
01004 Kyiv
Tel.: +38 044 206 8888
Fax: +38 044 206 8889
UNITED KINGDOMChrysler UK Ltd.
Tongwell
Milton Keynes MK15 8BA
Tel.: 01908 301090
Fax: 01908 301203
URUGUAYMalunix. S.A.
Miguelete 2276
Montevideo, Uruguay
Tel: (598-2) 401 7818
Fax: (598-2) 402 2666
VENEZUELAChrysler de Venezuela LLC
Avenida Pancho Pepe Croquer. Zona Industrial
Norte
Valencia, Estado Caraboro
Tel: +(58) 241-613 2400
Fax: +(58) 241-613 2538
Fax: (58) 241-6132602
(58) 241-6132438
PO BOX: 1960
Services And Parts
Zona Industrial II, Av. Norte-Sur 5 C/C Calle
Este-Oeste
C.C LD Center Local B-2
Valencia, Estado Carabobo
Telf: (58) 241-6132757
(58) 241-6132773
Fax: (58) 241-6132743
361

Jump Starting..............287
Engine Air Cleaner ................304
Break-In Recommendations .......55
Compartment .........298,299,300
Compartment Identification . . 298,299,300
Cooling ..................308
Exhaust Gas Caution .........29,56
Fails to Start ...............218
Flooded, Starting ............218
Fuel Requirements .........262,326
Jump Starting ..............287
Multi-Displacement ...........244
Oil .................. 302,326
Oil Change Interval ...........302
Oil Disposal ...............304
Oil Filter .................304
Oil Selection .......... 302,303,326
Oil Synthetic ...............303
Overheating ...............282
Starting ..................216
Temperature Gauge ...........164
Engine Oil Viscosity ............303
Engine Oil Viscosity Chart ........303
Enhanced Accident Response Feature . . 44
Entry System, Illuminated ..........17
Ethanol ...................263 Event Data Recorder
............46
Exhaust Gas Caution ........29,56,307
Exhaust System ............ 56,307
Exterior Finish Care ............316
Exterior Lights ................58
Filters Air Cleaner ................304
Engine Oil ................304
Finish Care .................316
Flashers ..................282
Hazard Warning .............282
Turn Signal ......... 58,160,323,324
Flipper Glass, Liftgate ...........27
Flooded Engine Starting .........218
Fluid Capacities ..............326
Fluid Leaks .................58
Fluid Level Checks Automatic Transmission ....313,314,315
Brake ...................312
Engine Oil ................302
Power Steering .............243
Fluids, Lubricants and Genuine Parts . . 327
Fog Light Service .............323
Fog Lights ............ 108,160,323
Fog

Lights, Rear ..............164 Folding Rear Seat
.............100
Forward Collision Warning . . . 129,170,180
Four Wheel Drive ........... 231,234
Operation ................231
Systems .................231
Four Wheel Drive Operation .......231
Four-Way Hazard Flasher .........282
Freeing A Stuck Vehicle ..........289
Front Axle (Differential) ..........312
Fuel .....................262
Additives .................264
Conserving ................173
Diesel ..................264
Filler Cap (Gas Cap) ........265,266
Gasoline .................262
Gauge ..................163
Light ...................170
Octane Rating ..............262
Requirements ..............326
Saver Mode ...............173
Tank Capacity ..............326
Fuel Optimizer ...............173
Fuel Saver .................173
Fuel System Caution ............265
Fuses ....................318
368

Bulb Replacement...........322
Cargo ..................147
Center Mounted Stop ..........325
Daytime Running ............107
Dimmer Switch, Headlight .......105
Electronic Stability Program (ESP)
Indicator .................251
Exterior ..................58
Fog ............... 108,160,323
Fuses ...................318
Hazard Warning Flasher ........282
Headlights ............. 322,323
Headlights On With Wipers .......106
High Beam Indicator ..........160
Hill Descent Control Indicator .....160
Illuminated Entry .............17
Low Fuel .................170
Malfunction Indicator
(Check Engine) .............159
Map Reading ..............109
Reading ............... 109,138
Rear Fog .................164
Rear Servicing ..............324
Rear Tail .................324
Seat Belt Reminder ...........162
Security Alarm (Theft Alarm) ......164
Service ..................322 Service Engine Soon
(Malfunction Indicator)
.........159
Side Marker ...............324
SmartBeams ...............106
Tire Pressure Monitoring (TPMS) ....160
Tow/Haul Indicator ...........160
Traction Control .............251
Turn Signal ......... 58,105,323,324
Vanity Mirror ................69
Locks .....................20
Automatic Door ..............21
Child Protection ..............21
Door ....................20
Power Door ................21
Steering Wheel ..............14
Lower Anchors and Tether for CHildren
(LATCH) ...................51
Lubrication, Body .............305
Maintenance Free Battery .........304
Maintenance Procedures .........301
Maintenance Schedule ........332,344
Malfunction Indicator Light
(Check Engine) ..............159
Memory Feature (Memory Seat) .....101
Memory Seat ................101 Memory Seats and Radio
.........101
Methanol .................. 263
Methanol Fuel ...............263
Mini-Trip Computer ............174
Mirrors ....................67
Automatic Dimming ............67
Electric Powered .............68
Electric Remote ..............68
Exterior Folding ..............68
Heated ...................68
Outside ..................67
Power Folding ...............68
Rearview ..................67
Vanity ...................69
Mode Fuel Saver ................173
Modifications/Alterations, Vehicle ......8
Monitor, Tire Pressure System ......257
Mopar Parts ................301
Multi-Displacement Engine System . . . 244
Multi-Function Control Lever .......105
New Vehicle Break-In Period ........55
Occupant Restraints .........29,41,44
Occupant Restraints (Sedan) ....39,41,43
370

Remote Keyless Entry (RKE)........17
Remote Sound System (Radio)
Controls ...................203
Replacement Bulbs ............322
Replacement Keys .............15
Replacement Parts ............301
Replacement Tires .............255
Restraints, Child ...............47
Restraints, Occupant ............29
Retractable Cargo Area Cover ......148
Roll Over Warning ..............4
Rotation, Tires ...............256
Safety Checks Inside Vehicle .......56
Safety Checks Outside Vehicle ......58
Safety Tips ..................55
Safety, Exhaust Gas ...........29,56
Schedule, Maintenance .......332,344
Seat Belt Reminder .............37
Seat Belts ................ 30,56
Adjustable Upper Shoulder
Anchorage ................33
And Pregnant Women ..........37
Child Restraint ............. 47,53
Front Seat .................30
Inspection .................56 Maintenance
...............318
Pretensioners ...............34
Reminder .................162
Shoulder Belt Anchorage ........33
Untwisting Procedure ...........32
Seats .....................93
Cleaning .................317
Easy Entry ................103
Memory .................101
Power ................. 94,95
Rear Folding ...............100
Security Alarm (Theft Alarm) .......164
Selec-Terrain ................234
Selection of Oil ...............303
Sentry Key (Immobilizer) ..........14
Sentry Key Programming ..........15
Sentry Key Replacement ..........15
Service Assistance ............356
Service Engine Soon Light
(Malfunction Indicator) ..........159
Settings, Personal .............179
Shift Lever Override ............290
Shifting ...................221
Automatic Transmission .........221
Shoulder Belts ................30
Side Airbag .................43
Signals, Turn ......... 58,160,323,324 Smar
tBeams
................106
Snow Chains (Tire Chains) ........254
Sound Systems ..............183
Sound Systems (Radio) ..........183
Spare Tire ............... 253,283
Specifications Fuel (Gasoline) .............262
Oil ....................303
Speed Control (Cruise Control) . . . 115,117
Speedometer ................163
Starting ...................216
Automatic Transmission .........216
Cold Weather ..............218
Engine Fails to Start ...........218
Starting and Operating ..........216
Starting Procedures ............216
Steering Power ................ 242,243
Tilt Column ............. 113,114
Wheel Lock ................14
Wheel, Heated ..............114
Wheel, Tilt .............. 113,114
Steering Wheel Audio Controls ......203
Steering Wheel Mounted Sound
System Controls ..............203
Storage ...................321
Storage, Vehicle ............ 209,321
372

Storing Your Vehicle............321
Sun Roof ................ 139,140
Sun Visor Extension .............69
Sunglasses Storage ............138
Supplemental Restraint
System - Airbag ...............37
Suspension, Air ..............236
Sway Control, Trailer ............248
Synthetic Engine Oil ............303
Tachometer .................159
Telescoping Steering Column ....113,114
Temperature Control, Automatic (ATC) . . 205
Temperature Gauge, Engine Coolant . . 164
Tether Anchor, Child Restraint .......51
Tie Down Hooks, Cargo ..........148
Tilt Steering Column .........113,114
Tires ................... 58,252
Air Pressure ...............253
Chains ..................254
Changing ................283
High Speed ...............253
Inflation Pressures ............253
Jacking ..................283 Pressure Monitor System (TPMS) . . . 257
Pressure Warning Light
.........160
Radial ..................253
Replacement ..............255
Rotation .................256
Spare Tire ................283
Spinning .................253
Tread Wear Indicators .........254
Tongue Weight/Trailer Weight .......270
Tow/Haul Indicator Light .........160
Towing ................. 266,291
Disabled Vehicle ............291
Guide ...................270
Recreational ...............276
Weight ..................270
Towing Eyes ................290
Traction Control ..............246
Trailer Sway Control (TSC) ........248
Trailer Towing ................266
Cooling System Tips ..........275
Hitches ..................275
Minimum Requirements .........271
Trailer and Tongue Weight .......270
Wiring ..................272 Trailer Towing Guide
............270
Trailer Weight ................270
Transfer Case ...............313
Maintenance ...............313
Transmission Automatic ........... 222,226,313
Maintenance ...............

313
Shifting ..................221
Transmitter Battery Service
(Remote Keyless Entry) ...........19
Transmitter Programming
(Remote Keyless Entry) ...........17
Transmitter, Remote Keyless Entry
(RKE) .....................17
Tread Wear Indicators ...........254
Turn Signals ........... 160,323,324
UCI Connector ...............183
Uconnect™ (Hands-Free Phone) .....74
Universal Consumer Interface (UCI)
Connector .................183
Untwisting Procedure, Seat Belt ......32
Upholstery Care ..............317
373