2012 INFINITI M service

Your INFINITI represents a new way of
thinking about vehicle design. It integrates
advanced engineering and superior crafts-
manship with a simple, refined aesthetic
sensitivity associated with traditional Ja-
panese culture.
The result is a different notion of luxury
and beauty. The car itself is important, but
so is the sense of harmony that the vehicle
evokes in its driver, and the sense of
satisfaction you feel with the INFINITI—
from the way it looks and drives to the high
level of retailer service.
To ensure that you enjoy your INFINITI to
the fullest, we encourage you to read this
Owner ’s Manual immediately. It explains
all of the features, controls and perfor-
mance characteristics of your INFINITI; it
also provides important instructions and
safety information.
A separate Warranty Information Booklet
is included in your Owner ’s literature
portfolio. The INFINITI Service and Main-
tenance Guide explains details about
maintaining and servicing your vehicle.
Always carry it with you when you take
your vehicle to an INFINITI retailer. The
Warranty Information Booklet contents
provide complete information about all warranties covering this vehicle, the re-
quirements to keep the warranties in effect
as well as the INFINITI Roadside Assis-
tance program.
Additionally, a separate Customer Care
and Lemon Law Information Booklet will
explain how to resolve any concerns you
may have with your vehicle, as well as
clarify your rights under your state
’s
lemon law.
In addition to factory installed options,
your vehicle may also be equipped with
additional accessories installed by INFINITI
or by your authorized INFINITI retailer prior
to delivery. It is important that you
familiarize yourself with all disclosures,
warnings, cautions and instructions con-
cerning proper use of such accessories
prior to operating the vehicle and/or
accessory. Please see your retailer for
details concerning the particular acces-
sories with which your vehicle is
equipped.READ FIRST —THEN DRIVE SAFELY
Before driving your vehicle, read your
Owner ’s Manual carefully. This will ensure
familiarity with controls and maintenance
requirements, assisting you in the safe
operation of your vehicle.
WARNING
IMPORTANT SAFETY INFORMATION REMIN-
DERS FOR SAFETY!
Follow these important driving rules to help
ensure a safe and comfortable trip for you
and your passengers!
. NEVER drive under the influence of
alcohol or drugs.
. ALWAYS observe posted speed limits
and never drive too fast for conditions.
. ALWAYS give your full attention to
driving and avoid using vehicle features
or taking other actions that could dis-
tract you.
. ALWAYS use your seat belts and appro-
priate child restraint systems. Pre-teen
children should be seated in the rear
seat.
Foreword

INFINITI CUSTOMER CARE PROGRAM
INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
INFINITI retailer cannot assist you with or
you would like to provide INFINITI directly
with comments or questions, please con-
tact our (INFINITI’s) Consumer Affairs De-
partment using our toll-free number:
For U.S. customers1-800-662-6200
For Canadian customers 1-800-361-4792 The Consumer Affairs Department will ask
for the following information:
.
Your name, address, and telephone
number
. Vehicle identification number (on dash
panel)
. Date of purchase
. Current odometer reading
. Your INFINITI retailer’ s name
. Your comments or questions
OR You can write to INFINITI with the informa-
tion on the left at:
For U.S. customersINFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
For Canadian customers INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
We appreciate your interest in INFINITI and
thank you for buying a quality INFINITI
vehicle.

SEAT BELTS WITH PRETENSIONERS
(front seats)
WARNING
.The pretensioners cannot be reused after
activation. They must be replaced to-
gether with the retractor and buckle as a
unit.
. If the vehicle becomes involved in a
collision but a pretensioner is not
activated, be sure to have the preten-
sioner system checked and, if necessary,
replaced by an INFINITI retailer.
. No unauthorized changes should be
made to any components or wiring of
the pretensioners. This is to prevent
damage to or accidental activation of the
pretensioner system. Tampering with the
pretensioner system may result in ser-
ious personal injury.
. Work around and on the pretensioners
should be done by an INFINITI retailer.
Installation of electrical equipment
should also be done by an INFINITI
retailer. Unauthorized electrical test
equipment and probing devices should
not be used on the pretensioner system. .
If you need to dispose of the preten-
sioner or scrap the vehicle, contact an
INFINITI retailer. Correct pretensioner
disposal procedures are set forth in the
appropriate INFINITI Service Manual.
Incorrect disposal procedures could
cause personal injury.
The pretensioner system may activate with
the supplemental air bag system in certain
types of collisions. Working with the seat
belt retractor, it helps tighten the seat belt
when the vehicle becomes involved in
certain types of collisions, helping to
restrain front seat occupants.
The pretensioner is encased with the seat
belt retractor. These seat belts are used the
same way as conventional seat belts.
When a pretensioner seat belt activates,
smoke is released and a loud noise may be
heard. The smoke is not harmful, and it
does not indicate a fire. Care should be
taken not to inhale it as it may cause
irritation and choking. Those with a history
of a breathing condition should get fresh
air promptly.
After pretensioner activation, load limiters
allow the seat belt to release webbing (if
necessary) to reduce forces against the chest.
The supplemental air bag warning light
is used to indicate malfunctions in the
pretensioner system. See “Supplemental
air bag warning light” later in this section.
If the supplemental air bag warning light
illuminates, have the system checked by
an INFINITI retailer.
When selling your vehicle, we request that
you inform the buyer about the seat belt
pretensioners and guide the buyer to the
appropriate sections in this Owner ’s Man-
ual.
Safety —Seats, seat belts and supplemental restraint system1-51

WARNING
If the supplemental air bag warning light is
on, it could mean that the front air bag, side
air bag, curtain air bag and/or pretensioner
systems will not operate in an accident. To
help avoid injury to yourself or others, have
your vehicle checked by a retailer as soon as
possible.
REPAIR AND REPLACEMENT PROCE-
DURE
The front air bags, side air bags, curtain air
bags and pretensioners are designed to
activate on a one-time-only basis. As a
reminder, unless it is damaged, the sup-
plemental air bag warning light will remain
illuminated after inflation has occurred.
Repair and replacement of these systems
should be done only by an INFINITI retailer.
When maintenance work is required on the
vehicle, the front air bags, side air bags,
curtain air bags, pretensioners and related
parts should be pointed out to the person
conducting the maintenance. The ignition
switch should always be in the LOCK
position when working under the hood orinside the vehicle.
WARNING
.
Once a front air bag, side air bag, or
curtain air bag has inflated, the air bag
module will not function again and must
be replaced. Additionally, the activated
pretensioner must also be replaced. The
air bag module and pretensioner should
be replaced by an INFINITI retailer. The
air bag module and pretensioner system
cannot be repaired.
. The front air bag, side air bag, curtain air
bag and the pretensioner system should
be inspected by an INFINITI retailer if
there is any damage to the front end or
side portion of the vehicle.
. If you need to dispose of the supple-
mental air bag or pretensioner or scrap
the vehicle, contact an INFINITI retailer.
Correct supplemental air bag and seat
belt pretensioner system disposal pro-
cedures are set forth in the appropriate
INFINITI Service Manual. Incorrect dis-
posal procedures could cause personal
injury.
Safety —Seats, seat belts and supplemental restraint system1-53

2-12Instruments and controls
1. Check the brake fluid level. If brakefluid is necessary, add fluid and have
the system checked by your INFINITI
retailer. (See “Brake fluid ”in the “8.
Maintenance and do-it-yourself ”sec-
tion.)
2. If the brake fluid level is correct, have the warning system checked by an
INFINITI retailer.
Anti-lock Braking System (ABS) warning
indicator:
When the parking brake is released and
the brake fluid level is sufficient, if both
the brake warning light and the Anti-lock
Braking System (ABS) warning light illumi-
nate, it may indicate the ABS is not
functioning properly. Have the brake sys-
tem checked, and if necessary repaired, by
an INFINITI retailer promptly. (See “Anti-
lock Braking System (ABS) warning light ”
earlier in this section.)
WARNING
. Your brake system may not be working
properly if the warning light is on.
Driving could be dangerous. If you judge
it to be safe, drive carefully to the nearest service station for repairs.
Otherwise, have your vehicle towed
because driving it could be dangerous.
. Pressing the brake pedal with the
engine stopped and/or low brake fluid
level may increase your stopping dis-
tance and braking will require greater
pedal effort as well as pedal travel.
. If the brake fluid level is below the
minimum or MIN mark on the brake fluid
reservoir, do not drive until the brake
system has been checked at an INFINITI
retailer.
Blind Spot Warning (BSW)/
Blind Spot Intervention (BSI) sys-
tem warning light (orange; if so
equipped)
When the ignition switch is pushed to the
ON position, the indicator light will first
illuminate in orange and turn green before
turning off. This indicates that the Blind
Spot Warning (BSW) and Blind Spot Inter-
vention (BSI) systems are operational.
If the light comes on in orange and remains
on, it may indicate that the BSW and BSI
systems are not functioning properly.
Although the vehicle is still driveable, have the systems checked by an INFINITI retailer.
See
“Blind Spot Warning (BSW) system/
Blind Spot Intervention
TM(BSI) system” in
the “5. Starting and driving ”section.
Charge warning light
If the light comes on while the engine is
running, it may indicate the charging
system is not functioning properly. Turn
the engine off and check the alternator
belt. If the belt is loose, broken, missing or
if the light remains on, see an INFINITI
retailer immediately.
CAUTION
Do not continue driving if the alternator belt
is loose, broken or missing.
Distance Control Assist (DCA)
system warning light (orange; if so
equipped)
This light comes on if there is a malfunc-
tion in the Distance Control Assist (DCA)
system.
If the warning light illuminates, park the
vehicle in a safe place. Turn the engine off,
restart the engine, resume driving and turn

SIC2045
Security indicator light
The security indicator light is located on
the meter panel. It indicates the status of
the INFINITI Vehicle Immobilizer System.
The light blinks after the ignition switch
was in the LOCK, ACC or OFF position. This
function indicates the security systems
equipped on the vehicle are operational.
If the INFINITI Vehicle Immobilizer System
is malfunctioning, this light will remain on
while the ignition switch is in the ON
position.If the light still remains on and/or the
engine will not start, see an INFINITI
retailer for INFINITI Vehicle Immobilizer
System service as soon as possible.
Please bring all Intelligent Keys that you
have when visiting an INFINITI retailer for
service.
WARNING
In freezing temperatures the washer solu-
tion may freeze on the windshield and
obscure your vision which may lead to an
accident. Warm windshield with the defros-
ter before you wash the windshield.
CAUTION
.
Do not operate the washer continuously
for more than 30 seconds.
. Do not operate the washer if the
reservoir tank is empty.
. Do not fill the window washer reservoir
tank with washer fluid concentrates at
full strength. Some methyl alcohol
based washer fluid concentrates may
permanently stain the grille if spilled
while filling the window washer reser-
voir tank.
. Pre-mix washer fluid concentrates with
water to the manufacturer ’srecom-
mended levels before pouring the fluid
into the window washer reservoir tank.
Do not use the window washer reservoir
Instruments and controls2-31
WINDSHIELD WIPER AND WASHER SWITCH

4-14Monitor, climate, audio, phone and voice recognition systems
Maintenance information
The maintenance intervals can be dis-
played for the engine oil, oil filter, tire
and other reminders.
To set a maintenance interval, select a
preferred item from the list.
You can also set to display a message to
remind you that the maintenance needs to
be performed.
The following example shows how to set
the engine oil maintenance information.
Use the same steps to set the other
maintenance information.
1. Set the interval (mileage) of the main-tenance schedule. To determine the
recommended maintenance interval,
refer to your “INFINITI Service and
Maintenance Guide ”.
2. To display the reminder automatically when the desired distance is reached,
select the “Reminder ”key.
3. Reset the driving distance to the new maintenance schedule.
4. To return to the previous screen, push the BACK button.
The unit can be converted between “US ”
and “Metric ”. (See “How to use SETTING button
”later in this section.)
SAA3003
Models with navigation system
SAA1611
Models without navigation system

4-24Monitor, climate, audio, phone and voice recognition systems
Language & Units settings
The Language & Units settings display will
appear when pushing the SETTING button,
selecting the“Language & Units ”key with
the INFINITI controller and pushing the
ENTER button.
For models with the navigation system,
select the “Others ”key to show the
“ Language & Units ”key.
Select Language:
Select the “Select Language ”key. Choose
“ English ”, “Français ”or “Español ”for your
favorite display appearance.
If you select the “Français ”key, the French
language will be displayed, so please use
the French Owner ’s Manual. To obtain a
French Owner ’s Manual, see “Owner ’s
Manual/Service Manual order information ”
in the “9. Technical and consumer informa-
tion ”section.
Select Units:
Select the “Select Units ”key. Choose “US ”
(Mile, 8F, MPG) or “Metric ”(km, 8C, L/100
km) for your favorite display appearance.
Select Units (Tire Pressure):
Choose the “Select Units (Tire Pressure) ”
key and push the ENTER button. From the following display, select
“kPa” or“psi ”.
When the ignition switch is in the ACC
position, the “Select Units (Tire Pressure) ”
key is not displayed.
Voice Recognition settings (models
with navigation system)
For details about the “Voice Recognition ”
settings, see “INFINITI Voice Recognition
system (models with navigation system) ”
later in this section.
Camera settings
The “CAMERA ”screen will appear when
selecting the “Camera ”key with the
INFINITI controller and pushing the ENTER
button.
For the details about the camera system
operation, see “Rearview monitor ”later in
this section.SAA2491
Image Viewer (models with naviga-
tion system)
The image files in the USB memory will be
displayed. To display the Image Viewer,
push the SETTING button, select the
“ Other ”key and then select the “Image
Viewer ”key. The image of the selected file
is displayed on the right side of the screen.
When a number of folders are included in
the USB memory, select a folder from the
list to display the file list.
Images will not be shown on the display
while the vehicle is in any drive position to
reduce driver distraction. To view images,