2012 INFINITI M wheel

6-14In case of emergency
SCE0488
All-wheel drive models
Intelligent All-Wheel Drive (AWD)
models
INFINITI recommends that towing dollies be
used when towing your vehicle or the
vehicle be placed on a flat bed truck as
illustrated.
CAUTION
Never tow Intelligent AWD models with any
of the wheels on the ground as this may
cause serious and expensive damage to the
powertrain.SCE0885

VEHICLE RECOVERY (freeing a stuck
vehicle)
WARNING
.Stand clear of a stuck vehicle.
. Do not spin your tires at high speed. This
could cause them to explode and result
in serious injury. Parts of your vehicle
could also overheat and be damaged.
Pulling a stuck vehicle
If your vehicle is stuck in sand, snow, mud,
etc., use a tow strap or other device
designed specifically for vehicle recovery.
Always follow the manufacturer ’s instruc-
tions for the recovery device.
Front:
1. Remove the cover with a suitable tool.
2. Securely install the vehicle recovery hook
*1stored with jacking tools as
illustrated. Attach the tow strap to the
recovery hook.
Make sure that the hook is properly
secured in the original place after use. Rear:
Do not use the tie down hook
*2for
towing or vehicle recovery.
CAUTION
. Tow chains or cables must be attached
only to the vehicle recovery hooks or
main structural members of the vehicle.
Otherwise, the vehicle body will be
damaged.
. Do not use the vehicle tie downs to free
a vehicle stuck in sand, snow, mud, etc.
. Never tow a vehicle using the vehicle tie
downs or recovery hooks.
. Always pull the cable straight out from
the front of the vehicle. Never pull on the
vehicle at an angle.
. Pulling devices should be routed so they
do not touch any part of the suspension,
steering, brake or cooling systems.
. Pulling devices such as ropes or canvas
straps are not recommended for use in
vehicle towing or recovery.
Rocking a stuck vehicle
If your vehicle is stuck in sand, snow, mud,
etc., use the following procedure:
1. Turn off the Vehicle Dynamic Control
(VDC) system.
2. Make sure the area in front and behind the vehicle is clear of obstructions.
3. Turn the steering wheel right and left to clear an area around the front tires.
4. Slowly rock the vehicle forward and backward.
.Shift back and forth between R(reverse) and D (drive).
.Apply the accelerator as little as possible to maintain the rocking
motion.
.Release the accelerator pedal beforeshifting between R and D.
.Do not spin the tires above 35 MPH(55 km/h).
5. If the vehicle cannot be freed after a few tries, contact a professional towing
service to remove the vehicle.
In case of emergency6-15

7 Appearance and care
Cleaning exterior ................................................. 7-2Washing .......................................................... 7-2
Waxing ............................................................ 7-2
Removing spots............................................... 7-3
Underbody ...................................................... 7-3
Glass............................................................... 7-3
Wheels ............................................................ 7-3
Chrome parts .................................................. 7-4
Tire dressing ................................................... 7-4 Cleaning interior ................................................. 7-4
Air fresheners ................................................ 7-5
Moonroof sunshade ....................................... 7-5
Floor mats ..................................................... 7-5
Seat belts ...................................................... 7-6
Corrosion protection............................................ 7-7
Most common factors contributing to
vehicle corrosion ........................................... 7-7
Environmental factors influence the rate
of corrosion ................................................... 7-7
To protect your vehicle from corrosion ........... 7-7

7-2Appearance and care
In order to maintain the appearance of
your vehicle, it is important to take proper
care of it.
To protect the paint surface, wash your
vehicle as soon as you can:
.after a rainfall to prevent possible
damage from acid rain
. after driving on coastal roads
. when contaminants such as soot, bird
droppings, tree sap, metal particles or
bugs get on the paint surface
. when dust or mud builds up on the
surface
Whenever possible, store or park your
vehicle inside a garage or in a covered
area.
When it is necessary to park outside, park
in a shady area or protect the vehicle with
a body cover.
Be careful not to scratch the paint surface
when putting on or removing the body
cover.WASHING
Wash dirt off the vehicle with a wet sponge
and plenty of water. Clean the vehicle
thoroughly using a mild soap, a special
vehicle soap or general purpose dishwash-
ing liquid mixed with clean, lukewarm
(never hot) water.
CAUTION
. Do not use car washes that use acid in
the detergent. Some car washes, espe-
cially brushless ones, use some acid for
cleaning. The acid may react with some
plastic vehicle components, causing
them to crack. This could affect their
appearance, and also could cause them
not to function properly. Always check
with your car wash to confirm that acid
is not used.
. Do not wash the vehicle with strong
household soap, strong chemical deter-
gents, gasoline or solvents.
. Do not wash the vehicle in direct sun-
light or while the vehicle body is hot, as
the surface may become water-spotted.
. Avoid using tight-napped or rough
cloths, such as washing mitts. Care must be taken when removing caked-on
dirt or other foreign substances so the
paint surface is not scratched or da-
maged.
Rinse the vehicle again with plenty of clean
water.
Inside flanges, seams and folds on the
doors, hatches and hood are particularly
vulnerable to the effects of road salt.
Therefore, these areas must be regularly
cleaned. Make sure that the drain holes in
the lower edge of the door are open. Spray
water under the body and in the wheel
wells to loosen the dirt and wash away
road salt.
Avoid leaving water spots on the paint
surface by using a damp chamois to dry
the vehicle.
WAXING
Regular waxing protects the paint surface
and helps retain new vehicle appearance.
Polishing is recommended to remove built-
up wax residue and to avoid a weathered
appearance before reapplying wax.
An INFINITI retailer can assist you in
choosing the proper product.
CLEANING EXTERIOR

.Wax your vehicle only after a thorough
washing. Follow the instructions sup-
plied with the wax.
. Do not use a wax containing any
abrasives, cutting compounds or clea-
ners that may damage the vehicle
finish.
Machine compound or aggressive polish-
ing on a base coat/clear coat paint finish
may dull the finish or leave swirl marks.
REMOVING SPOTS
Remove tar and oil spots, industrial dust,
insects, and tree sap as quickly as possible
from the paint surface to avoid lasting
damage or staining. Special cleaning
products are available at an INFINITI
retailer or any automotive accessory
stores.
UNDERBODY
In areas where road salt is used in winter,
the underbody must be cleaned regularly.
This will prevent dirt and salt from building
up and causing the acceleration of corro-
sion on the underbody and suspension.
Before the winter period and again in the
spring, the underseal must be checked
and, if necessary, re-treated.
GLASS
Use glass cleaner to remove smoke and
dust film from the glass surfaces. It is
normal for glass to become coated with a
film after the vehicle is parked in the hot
sun. Glass cleaner and a soft cloth will
easily remove this film.
CAUTION
When cleaning the inside of the windows,
do not use sharp-edged tools, abrasive
cleaners or chlorine-based disinfectant clea-
ners. They could damage the electrical
conductors, radio antenna elements or rear
window defroster elements.
WHEELS
Wash the wheels when washing the vehicle
to maintain their appearance.
. Clean the inner side of the wheels when
the wheel is changed or the underside
of the vehicle is washed.
. Inspect wheel rims regularly for dents
or corrosion. Such damage may cause
loss of pressure or poor seal at the tire
bead. .
INFINITI recommends that the road
wheels be waxed to protect against
road salt in areas where it is used
during winter.
CAUTION
Do not use abrasive cleaners when washing
the wheels.
Aluminum alloy wheels
Wash regularly with a sponge dampened in
a mild soap solution, especially during
winter months in areas where road salt is
used. Salt could discolor the wheels if not
removed.
CAUTION
Follow the directions below to avoid stain-
ing or discoloring the wheels:
. Do not use a cleaner that uses strong
acid or alkali contents to clean the
wheels.
. Do not apply wheel cleaners to the
wheels when they are hot. The wheel
temperature should be the same as
Appearance and care7-3

7-4Appearance and care
ambient temperature.
. Rinse the wheel to completely remove
the cleaner within 15 minutes after the
cleaner is applied.
CHROME PARTS
Clean chrome parts regularly with a non-
abrasive chrome polish to maintain the
finish.
TIRE DRESSING
INFINITI does not recommend the use of
tire dressings. Tire manufacturers apply a
coating to the tires to help reduce dis-
coloration of the rubber. If a tire dressing is
applied to the tires, it may react with the
coating and form a compound. This com-
pound may come off the tire while driving
and stain the vehicle paint.
If you choose to use a tire dressing, take
the following precautions:
.Use a water-based tire dressing. The
coating on the tire dissolves more
easily with an oil-based tire dressing.
. Apply a light coat of tire dressing to
help prevent it from entering the tire
tread/grooves (where it would be diffi-
cult to remove). .
Wipe off excess tire dressing using a
dry towel. Make sure the tire dressing
is completely removed from the tire
tread/grooves.
. Allow the tire dressing to dry as
recommended by tire dressing manu-
facturer. Occasionally remove loose dust from the
interior trim, plastic parts and seats using
a vacuum cleaner or soft bristled brush.
Wipe the vinyl and leather surfaces with a
clean, soft cloth dampened in mild soap
solution, then wipe clean with a dry soft
cloth.
Regular care and cleaning is required in
order to maintain the appearance of the
leather.
Before using any fabric protector, read the
manufacturer
’s recommendations. Some
fabric protectors contain chemicals that
may stain or bleach the seat material.
Use a cloth dampened only with water, to
clean the meter and gauge lens.
WARNING
Do not use water or acidic cleaners (hot
steam cleaners) on the seat. This can
damage the seat or occupant classification
sensors. This can also affect the operation
of the air bag system and result in serious
personal injury.
CLEANING INTERIOR

8 Maintenance and do-it-yourself
Maintenance requirement .................................... 8-2Scheduled maintenance .................................. 8-2
General maintenance....................................... 8-2
Where to go for service ................................... 8-2
General maintenance ........................................... 8-3 Explanation of maintenance items ................... 8-3
Maintenance precautions ..................................... 8-5
Engine compartment check locations ................... 8-7 VK56VD engine ............................................... 8-7
VQ37VHR engine ............................................. 8-9
Engine cooling system ....................................... 8-11 Checking engine coolant level ....................... 8-12
Changing engine coolant ............................... 8-12
Engine oil .......................................................... 8-13 Checking engine oil level............................... 8-13
Changing engine oil and filter ....................... 8-13
Automatic transmission fluid ............................. 8-16
Power steering fluid........................................... 8-16
Brake fluid......................................................... 8-17 Brake fluid .................................................... 8-17
Window washer fluid ......................................... 8-18
Battery .............................................................. 8-19 Jump starting ................................................ 8-20
Variable voltage control system ......................... 8-20 Drive belts ........................................................ 8-21
Spark plugs ...................................................... 8-21
Replacing spark plugs ................................. 8-22
Air cleaner ........................................................ 8-22
Windshield wiper blades ................................... 8-24 Cleaning ...................................................... 8-24
Replacing..................................................... 8-24
Brakes .............................................................. 8-25 Self-adjusting brakes ................................... 8-25
Brake pad wear warning .............................. 8-25
Fuses ................................................................ 8-26 Engine compartment .................................... 8-26
Passenger compartment............................... 8-28
Intelligent Key battery replacement ................... 8-29
Lights................................................................ 8-31 Headlights ................................................... 8-31
Exterior and interior lights ........................... 8-32
Wheels and tires ............................................... 8-34 Tire pressure ............................................... 8-34
Tire labeling ................................................ 8-38
Types of tires............................................... 8-40
Tire chains ................................................... 8-41
Changing wheels and tires........................... 8-41

During the normal day-to-day operation of
the vehicle, general maintenance should
be performed regularly as prescribed in
this section. If you detect any unusual
sounds, vibrations or smell, be sure to
check for the cause or have an INFINITI
retailer do it promptly. In addition, you
should notify an INFINITI retailer if you
think that repairs are required.
When performing any checks or mainte-
nance work, see“Maintenance precau-
tions ”later in this section.
EXPLANATION OF MAINTENANCE
ITEMS
Additional information on the following
items with “*” is found later in this
section.
Outside the vehicle
The maintenance items listed here should
be performed from time to time, unless
otherwise specified.
Doors and engine hood: Check that all
doors and the engine hood, operate
properly. Also ensure that all latches lock
securely. Lubricate hinges, latches, latch
pins, rollers and links if necessary. Make
sure that the secondary latch keeps the
hood from opening when the primary latch is released.
When driving in areas using road salt or
other corrosive materials, check lubrication
frequently.
Lights*:
Clean the headlights on a regular
basis. Make sure that the headlights, stop
lights, tail lights, turn signal lights, and
other lights are all operating properly and
installed securely. Also check headlight
aim.
Road wheel nuts (lug nuts)*: When check-
ing the tires, make sure no wheel nuts are
missing, and check for any loose wheel
nuts. Tighten if necessary.
Tire rotation*: Tires should be rotated
every 7,500 miles (12,000 km). If your
vehicle is equipped with different sized
tires in the front and rear, tires cannot be
rotated.
Tires*: Check the pressure with a gauge
often and always prior to long distance
trips. If necessary, adjust the pressure in
all tires, including the spare, to the
pressure specified. Check carefully for
damage, cuts or excessive wear.
Tire Pressure Monitoring System (TPMS)
transmitter components: Replace the TPMS
transmitter grommet seal, valve core and cap when the tires are replaced due to
wear or age.
Tire, wheel alignment and balance:
If the
vehicle should pull to either side while
driving on a straight and level road, or if
you detect uneven or abnormal tire wear,
there may be a need for wheel alignment.
If the steering wheel or seat vibrates at
normal highway speeds, wheel balancing
may be needed.
For additional information regarding tires,
refer to “Important Tire Safety Information ”
(US) or “Tire Safety Information ”(Canada)
in the INFINITI Warranty Information Book-
let.
Windshield: Clean the windshield on a
regular basis. Check the windshield at
least every six months for cracks or other
damage. Have a damaged windshield
repaired by a qualified repair facility.
Windshield wiper blades*: Check for
cracks or wear if they do not wipe properly.
Inside the vehicle
The maintenance items listed here should
be checked on a regular basis, such as
when performing periodic maintenance,
cleaning the vehicle, etc.
Maintenance and do-it-yourself8-3
GENERAL MAINTENANCE