2012 INFINITI G37 emergency towing

Black plate (381,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]6 In case of emergency Roadside assistance program ................................. 6-2
Emergency engine shut off ..................................... 6-2
Flat tire ................................................................... 6-2
Tire Pressure Monitoring System (TPMS) ............. 6-2
Changing a flat tire ............................................ 6-3 Jump starting ......................................................... 6-8
Push starting ....................................................... 6-10
If your vehicle overheats ...................................... 6-10
Towing your vehicle ............................................. 6-11
Towing recommended by INFINITI .................... 6-12
Vehicle recovery (Freeing a stuck vehicle) ....... 6-13

Black plate (390,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]6-10 In case of emergencythe positive cable (
* 4
?
* 3
?
* 2
?
* 1
).
8. Replace the vent caps (if so equipped).
Be sure to dispose of the cloth used to
cover the vent holes as it may be
contaminated with corrosive acid.
9. Put the battery cover on. GUID-14A00CCC-06C0-406E-A0D2-AA920BF7ACC8
Do not attempt to start the engine by
pushing.
CAUTION . Automatic transmission models cannot
be push-started or tow-started. Attempt-
ing to do so may cause transmission
damage.
. Three way catalyst equipped models
should not be started by pushing since
the three way catalyst may be damaged.
. Never try to start the vehicle by towing
it; when the engine starts, the forward
surge could cause the vehicle to collide
with the tow vehicle.
If needed, Roadside Assistance is avail-
able. Please see your Warranty Information
Booklet or Roadside Assistance I.D. Card
for the toll-free number to call (U.S.) or
Warranty & Roadside Assistance Informa-
tion Booklet (Canada). GUID-4F097083-26E2-4D86-B572-AFD615B83F6E
CAUTION . Do not continue to drive if your vehicle
overheats. Doing so could cause engine
damage or a vehicle fire.
. To avoid the danger of being scalded,
never remove the radiator cap while the
engine is still hot. When the radiator cap
is removed, pressurized hot water will
spurt out, possibly causing serious
injury.
. Do not open the hood if steam is coming
out.
If your vehicle is overheating (indicated by
an extremely high temperature gauge
reading), or if you feel a lack of engine
power, detect abnormal noise, etc., take
the following steps:
1. Move the vehicle safely off the road,
apply the parking brake and move the
selector lever to the P (Park) position
(Automatic transmission models). Move
the shift lever to the N (Neutral)
position (Manual transmission models).
Do not stop the engine.
2. Turn off the climate control. Open allPUSH STARTING IF YOUR VEHICLE OVERHEATS

Black plate (391,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]the windows, move the heater or air
conditioner temperature control to
maximum hot and fan control to high
speed.
3. If engine overheating is caused by
climbing a long hill on a hot day, run
the engine at a fast idle (approximately
1,500 rpm) until the temperature gauge
indication returns to normal.
4. Get out of the vehicle. Look and listen
for steam or coolant escaping from the
radiator before opening the hood. (If
steam or coolant is escaping, turn off
the engine.) Do not open the hood
further until no steam or coolant can be
seen.
5. Open the engine hood.
WARNINGIf steam or water is coming from the engine,
stand clear to prevent getting burned.
6. Visually check drive belts for damage or
looseness. Also check if the cooling fan
is running. The radiator hoses and
radiator should not leak water. If cool-
ant is leaking or the cooling fan does not run, stop the engine.
WARNING Be careful not to allow your hands, hair,
jewelry or clothing to come into contact
with, or get caught in, engine belts or the
engine cooling fan. The engine cooling fan
can start at any time.
7. After the engine cools down, check the
coolant level in the reservoir tank with
the engine running. Add coolant to the
reservoir tank if necessary. Have your
vehicle repaired at the nearest INFINITI
retailer.
If needed, Roadside Assistance is avail-
able. Please see your Warranty Information
Booklet or Roadside Assistance I.D. Card
for the toll-free number to call (U.S.) or
Warranty & Roadside Assistance Informa-
tion Booklet (Canada). GUID-EFD3ED0D-F0D8-4E16-A86F-75D73E7484FA
When towing your vehicle, all State (Pro-
vincial in Canada) and local regulations for
towing must be followed. Incorrect towing
equipment could damage your vehicle.
Towing instructions are available from an
INFINITI retailer. Local service operators are
familiar with the applicable laws and
procedures for towing. To assure proper
towing and to prevent accidental damage
to your vehicle, INFINITI recommends that
you have a service operator tow your
vehicle. It is advisable to have the service
operator carefully read the following pre-
cautions.
WARNING . Never ride in a vehicle that is being
towed.
. Never get under your vehicle after it has
been lifted by a tow truck.
CAUTION . When towing, make sure that the trans-
mission, axles, steering system and
powertrain are in working condition. If
any unit is damaged, dollies must be
In case of emergency
6-11TOWING YOUR VEHICLE

Black plate (392,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]6-12 In case of emergencyused.
. Always attach safety chains before tow-
ing.
For information about towing your vehicle
behind a recreational vehicle (RV), see
“ Flat towing ” (P.9-23) of this manual.
If needed, Roadside Assistance is avail-
able. Please see your Warranty Information
Booklet or Roadside Assistance I.D. Card
for the toll-free number to call (U.S.) or
Warranty & Roadside Assistance Informa-
tion Booklet (Canada). SCE0788
Two-wheel drive models
TOWING RECOMMENDED BY INFINITI GUID-1972A0E5-899D-424B-955B-A23087C49817
Two-Wheel Drive (2WD) models GUID-FE3D3969-5707-4CA8-BD66-27F17FDE5FEF
INFINITI recommends that your vehicle be
towed with the driving (rear) wheels off the
ground or place the vehicle on a flat bed
truck as illustrated.
CAUTION . Never tow automatic transmission mod-
els with the rear wheels on the ground
or four wheels on the ground (forward or
backward), as this may cause serious and expensive damage to the transmis-
sion. If it is necessary to tow the vehicle
with the front wheels raised, always use
towing dollies under the rear wheels.
. When towing rear wheel drive models
with the front wheels on the ground or
on towing dollies: Push the ignition
switch to the ACC or ON position, and
secure the steering wheel in a straight-
ahead position with a rope or similar
device.
. If you have to tow manual transmission

Black plate (393,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]models with the rear wheels on the
ground (if you do not use towing dollies)
or four wheels on the ground:
— Push the ignition switch to the ON
position and turn off all accessories.
— Always release the parking brake.
—
Move the transmission shift lever to
the N (Neutral) position.
— Observe the following restricted
towing speeds and distances for
manual transmission models only: .
Rear wheels on the ground:
Speed: Below 50 MPH (80 km/h)
Distance: Less than 50 miles (80
km) .
Four wheels on the ground:
Speed: Below 70 MPH (112 km/h)
Distance: Less than 500 miles
(800 km)
— If the speed or distance must
necessarily be greater, remove the
propeller shaft before towing to
prevent damage to the transmission. SCE0488
All-wheel drive models
All-Wheel Drive (AWD) models GUID-8E431F7F-D22E-484A-90BA-D840A80CE451
INFINITI recommends that towing dollies be
used when towing your vehicle or the
vehicle be placed on a flat bed truck as
illustrated.
CAUTION Never tow AWD models with any of the
wheels on the ground as this may cause
serious and expensive damage to the
powertrain. VEHICLE RECOVERY (Freeing a stuck
vehicle) GUID-05991B38-9FB8-40E2-8907-B76FEB2747E1
WARNING . Stand clear of a stuck vehicle.
. Do not spin your tires at high speed. This
could cause them to explode and result
in serious injury. Parts of your vehicle
could also overheat and be damaged.
In case of emergency
6-13

Black plate (396,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]6-16 In case of emergency SCE0965
Coupe (INFINITI Performance Line, Aerodynamic Package models)
3. Securely install the vehicle recovery
hook
* 3
stored with jacking tools as
illustrated. Attach the tow strap to the
recovery hook. Wrap the hook
* 3
and
strap with a cloth to avoid bumper
damage as illustrated. Make sure that
the hook is properly secured in the
original place after use. SCE0891
Rear: GUID-D73A39BF-43C8-459F-9C24-47B7F579C407
Do not use the tie down hooks
* 1
for
towing or vehicle recovery.
CAUTION . Tow chains or cables must be attached
only to the vehicle recovery hooks or
main structural members of the vehicle.
Otherwise, the vehicle body will be
damaged.
. Do not use the vehicle tie downs to free
a vehicle stuck in sand, snow, mud, etc.

Black plate (397,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]. Never tow a vehicle using the vehicle tie
downs or recovery hooks.
. Always pull the cable straight out from
the front of the vehicle. Never pull on the
vehicle at an angle.
. Pulling devices should be routed so they
do not touch any part of the suspension,
steering, brake or cooling systems.
. Pulling devices such as ropes or canvas
straps are not recommended for use in
vehicle towing or recovery.
Rocking a stuck vehicle GUID-D8ABA446-7649-42A5-93FF-7D6260146444
If your vehicle is stuck in sand, snow, mud,
etc., use the following procedure:
1. Turn off the Vehicle Dynamic Control
(VDC) system.
2. Make sure the area in front and behind
the vehicle is clear of obstructions.
3. Turn the steering wheel right and left to
clear an area around the front tires.
4. Slowly rock the vehicle forward and
backward. .
Shift back and forth between R
(reverse) and D (drive) (automatic
transmission models) or 1st (low)
and R (reverse) (manual transmis- sion models). .
Apply the accelerator as little as
possible to maintain the rocking
motion. .
Release the accelerator pedal before
shifting between R and D (automatic
transmission models) or 1st and R
(manual transmission models). .
Do not spin the tires above 35 MPH
(55 km/h).
5. If the vehicle cannot be freed after a
few tries, contact a professional towing
service to remove the vehicle.
In case of emergency
6-17

Black plate (473,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]MEASUREMENT OF WEIGHTS GUID-50D1912A-C00F-4ED3-8ACC-D24A0397214B
Secure loose items to prevent weight
shifts that could affect the balance of
your vehicle. When the vehicle is
loaded, drive to a scale and weigh
the front and the rear wheels sepa-
rately to determine axle loads. In-
dividual axle loads should not
exceed either of the gross axle
weight ratings (GAWR). The total of
the axle loads should not exceed the
gross vehicle weight rating (GVWR).
These ratings are given on the
vehicle certification label. If weight
ratings are exceeded, move or re-
move items to bring all weights
below the ratings. GUID-BC9945CE-0C0A-468B-8072-EAC4EDA8B7B5
Your vehicle was designed to be used to
carry passengers and cargo. INFINITI does
not recommend trailer towing, because it
places additional loads on your vehicle ’ s
engine, drivetrain, steering, braking, and
other systems.
An INFINITI Towing Guide (U.S. only) is
available on the website at
www.InfinitiUSA.com. This guide includes
information on trailer towing capability and
the special equipment required for proper
towing.
CAUTION Vehicle damage resulting from towing a
trailer is not covered by INFINITI warranties.
FLAT TOWING GUID-A4A9B27A-245D-4579-9712-944464AA5082
Towing your vehicle with all four wheels on
the ground is sometimes called flat towing.
This method is sometimes used when
towing a vehicle behind a recreational
vehicle, such as a motor home. CAUTION . Failure to follow these guidelines can
result in severe transmission damage.
. Whenever flat towing your vehicle, al-
ways tow forward, never backward.
. DO NOT tow any automatic transmission
vehicle with all four wheels on the
ground (flat towing). Doing so WILL
DAMAGE internal transmission parts
due to lack of transmission lubrication.
. DO NOT tow an All-Wheel Drive (AWD)
vehicle with any of the wheels on the
ground. Doing so may cause serious and
expensive damage to the powertrain.
. For emergency towing procedures refer
to “ Towing recommended by INFINITI ”
(P.6-12) of this manual.
Automatic transmission GUID-5322E855-87A5-4D73-B422-7DD7455EF723
All-Wheel Drive (AWD) models: GUID-D73A39BF-43C8-459F-9C24-47B7F579C407
Do not tow an AWD vehicle with any of the
wheels on the ground.
Two-Wheel Drive (2WD) models: GUID-D73A39BF-43C8-459F-9C24-47B7F579C407
To tow a vehicle equipped with an auto-
matic transmission, an appropriate vehicle
Technical and consumer information
9-23TOWING A TRAILER