2012 HONDA CR-Z service

322
Information
Customer Service Information
Honda dealership personnel are trained professionals.
They should be able to answer all your questions. If you encounter a problem that
your dealership does not solve to your satisfaction, please discuss it with the
dealership's service manager or general manager. If you are dissatisfied with the
decision made by the dealership's management, contac t Honda Customer Services.
U.S. Owners:
American Honda Motor Co., Inc.
Honda Automobile Customer Services
Mail Stop 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009 Canadian Owners: Honda Canada Inc.
Customer Relations
180 Honda Boulevard Markham, ONL6C 0H9
Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909E-mail: [email protected]
In Puerto Rico and the U.S. Virgin
Islands:
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-75461Customer Service Information
When you call or write, please give us the following
information: • Vehicle Identification Number
2Vehicle Identification Number (VIN)
P. 314
• Date of purchase
• Odometer reading of your vehicle
• Your name, address, and telephone number
• A detailed description of the problem
• Name of the dealer who sold the vehicle to you

324
Index
Belts (Seat).................................................. 34
Beverage Holders ...................................... 126
Bluetooth ® HandsFreeLink ®............... 88, 173
Booster Seats (For Children) ....................... 63
Brake System ............................................. 220
Anti-lock Brake System (ABS) ................... 222
Brake Assist System ................................. 223
Brake System Indicator............................. 302
Fluid ........................................................ 256
Foot Brake ............................................... 221
Indicator .................................................. 302
Parking Brake .......................................... 220
Brightness Control (In strument Panel).... 115
Bulb Replacement ..................................... 258
Back-Up Lights......................................... 263
Brake/Taillight .......................................... 264
Bulb Specifications ................................... 312
Fog Lights ................................................ 260 Front Turn Signal/Parking/Side Marker Light ...................................................... 262
Headlights ............................................... 258
High-Mount Brake Light .......................... 265
Rear License Plate Light............................ 265
Side Turn Signal/Emergency Indicator Light .....
262 C
Carbon Monoxide Gas
............................... 64
Carrying Cargo ................................. 193, 195
CD Player ........................... 145, 156, 158, 162
Certification Label .................................... 314
Changing Bulbs ........................................ 258
Charging System Indicator ................. 69, 300
Child Safety ................................................. 56
Child Seat .................................................... 56
Booster Seats ............................................ 63
Child Seat for Infants................................. 58
Child Seat for Small Children ..................... 59
Installing a Child Seat ................................ 60
Larger Children ......................................... 62
Selecting a Child Seat ................................ 59
Using a Tether ........................................... 61
CHRG Indicator ........................................... 82
Cleaning the Exterior ............................... 283
Cleaning the Interior ................................ 281
Climate Control System ............................ 132
Changing the Mode ................................ 132
Defrosting the Windscreen and
Windows ............................................... 133
Dust and Pollen Filter............................... 280
Recirculation/Fresh Air Mode ................... 132
Sensors ................................................... 134
Using Automatic Climate Control ............ 132
Compact Spare Tire .......................... 287, 313
Controls ....................................................... 97
Coolant (Engine) ...................................... 252
Adding to the Radiator ............................ 253 Adding to the Reserve Tank .................... 252
High Temperature Indicator ...................... 73
Low Temperature Indicator ....................... 74
Overheating ............................................ 297
Creep Aid System ..................................... 200
Creeping ................................................... 202
Cruise Control .......................................... 212
Indicator ................................................... 76
Cup Holders .............................................. 126
Customer Service Information ................ 322
Customized Features ................................. 90
D
Daytime Running Lights .......................... 112
Dead Battery ............................................ 294
Defrosting the Windshield and Windows ................................................. 133
Devices that Emit Radio Waves ............... 315
Dimming Headlights .............................................. 110
Rearview Mirror ...................................... 118
Dipstick (Engine Oil) ................................ 248
Directional Signals (Turn Signal) ............. 110
Door Mirrors ............................................. 118
Doors .......................................................... 99
Auto Door Locking.................................. 103
Auto Door Unlocking .............................. 103
Door Open Indicator ................................. 72
Door/Hatch Open Indicator ....................... 33
Keys.......................................................... 99

327
Index
J
Jack (Wheel Nut Wrench)........................ 290
Jump Starting ........................................... 294
K
Key Number Tag ........................................ 99
Keyless Lockout Prevention ..................... 101
Keys ............................................................. 99
Lockout Prevention ................................. 101
Master Keys .............................................. 99
Number Tag.............................................. 99
Remote Transmitter ................................ 100
Types and Functions.................................. 99
Won’t Turn ............................................... 24
Kickdown .................................................. 202
L
L Mode ...................................................... 207
Language (HFL) ........................................ 174
Lights ................................................ 110, 258
Automatic............................................... 111
Bulb Replacement ................................... 258
Daytime Running Lights .......................... 112
Fog Light Indicator .................................... 75
High-Beam Indicator ................................. 74
Interior.................................................... 124
Light Switches......................................... 110
Lights On Indicator.................................... 75
Turn Signals ............................................ 110 Load Limits
................................................ 195
Locking and Unlocking .............................. 99
Auto Door Locking/Unlocking .................. 103
From Inside .............................................. 102
From Outside ........................................... 100
Keys .......................................................... 99
Using a Key ............................................. 101
Lockout Prevention System ...................... 101
Low Battery Charge (12 volt) ................... 300
Low Fuel Indicator ...................................... 70
Low Oil Pressure Indicator ................. 68, 299
Low Temperature Indicator ....................... 74
Lubricant Specifications Chart ................. 312
Luggage (Maximum Load Limit) ............. 195
M
Maintenance ............................................. 237
Battery .................................................... 278
Brake Fluid .............................................. 256
Cleaning .................................................. 281
Climate Control ....................................... 280
Clutch Fluid ............................................. 256
Coolant ................................................... 252 Maintenance Minder TM
............................ 241
Oil ........................................................... 247
Precautions .............................................. 238
Radiator .................................................. 253
Remote Transmitter ................................. 279
Replacing Light Bulbs ............................... 258
Safety ...................................................... 239 Service Items ........................................... 243
Tires ........................................................ 269
Transmission Fluid ................................... 254
Under the Hood ...................................... 245
Maintenance Minder TM
............................ 241
Malfunction Indicator Lamp .............. 69, 301
Maximum Load Limit ............................... 195
Meters, Gauges ........................................... 81
Mirrors ...................................................... 118
Adjusting ................................................ 118
Door ....................................................... 118
Exterior ................................................... 118
Interior Rearview ..................................... 118
Modifications and Accessories ................. 236
MP3 ................... 145, 149, 156, 158, 162, 165
Multi-Information Display ......................... 83
N Numbers (Identification) .......................... 314