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TroubleshootingGuidance, Routing
Troubleshooting
The blue highlighted route and voice guidance
stopped or turned into a blue/pink dashed line before I
got to my destination.Your route has entered an unverified area. 2Unverified Area Routing P. 41
How do I stop the map from rotating as I drive along?Select the map orientation icon on the map screen, or say d “Display north-up” to
change the map orientation.
Sometimes, I cannot select between the North-up and
Heading-up map orientations.The Heading-up map orientation can only be shown in the lower scales (1/20 - 1 mile
scales).
2 Map Scale and Functions P. 95
The “time to destination” display sometimes increases
even though I am getting closer to my destination.If your speed reduces due to slower traffic, the navigation system updates the “time to
destination” based on your actual road speed to give you a better estimate of arrival
time.
The vehicle position icon on the map “lags” a short
distance behind, especially when I arrive at an
intersection.This is normal. The navigation system is unaware of the width of intersections. Large
differences in vehicle position can indicate a temporary loss of the GPS signal.
2 GPS System P. 182
The screen is showing white dots as I drive along.These dots are called “breadcrumbs.” These are displayed if Off-road Tracking is set
to On and you drive more than 1/2 mile off mapped roads.
2Off-road Tracking P. 50
How do I remove the white dots (“breadcrumbs”)
from my screen?Press the INFO button. Select Setup > Other > Vehicle , and set Off-road Tracking
to Off , then return to the map.
2Off-road Tracking P. 50
A road that I selected to avoid is being used when
routing.When you “draw” your area to avoid, make sure to select sections of roads that
include at least one intersection.
2Avoiding Streets P. 102
My elevation (shown when I display the current
position) seems to fluctuate even though my elevation
has not changed.This is normal. The elevation can vary ±100 feet due to GPS calculation errors. 2GPS System P. 182
ProblemSolution
Continued
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TroubleshootingUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
Display, Accessories
My elevation is missing on the “current position”
screen.The elevation is only displayed if the GPS antenna can receive signals from at least four
satellites. Try moving the vehicle into an open area. The elevation is also not displayed
if the calculated elevation is zero or below sea level.
ProblemSolution
My city is not part of a fully verified detailed coverage
area.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2Map Coverage P. 185
Does the navigation system work outside North
America?The navigation system contains maps for the 50 U.S. states, Canada, and Puerto Rico.
The navigation system will not work in Mexico or other countries.
2Map Coverage P. 185
Can I play video DVDs in my navigation system?No. The navigation system is designed only to read music discs. If you experience any
problems that you cannot resolve, please contact your dealer.
How do I report errors I find in the database?Minor errors are bound to occur in a large database. If you encounter major errors, see 2Reporting Errors P. 184
ProblemSolution
The display appears dim when starting the car in really
cold weather.This is normal. The display will become brighter after a few minutes.
ProblemSolution
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Troubleshooting
Error Messages
Navigation System
Error MessageSolution
The display temperature is too high. For protection,
the display will shut down.This message appears briefly when the display temperature is too high. The navigation
system turns off until the display cools down. The system turns back on automatically
when the display cools down.
The navigation system is unable to start due to
excessive heat. The system will start after the system
cools.The navigation system has difficulty accessing to the map database when the
temperature is below approximately -22°F/-30°C. The navigation system starts up
automatically when the display warms up.
Route has not been completed. Please try again from a
different location.This message appears when you are on a route to or from a new area that is not in the
database. Try planning a different route to or from a different location. If the error
persists or is shown for a wide area, see your dealer.
Destination is not in this database version. Please set
from map.The destination was not found in the database. Try another destination nearby, or
select the destination from the map using the joystick. If the error persists or is shown
for a wide area, see your dealer.
No POI found...
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Reference Information
System Initialization
The navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).
Entering the Security Code
Find the navigation system’s security code
and serial number label in your Owner’s
Manual kit. Do not store the label in your
vehicle. If you lose the label, you must first
retrieve the serial number, and then obtain
the code. You can find out about your
serial number and security code from a
dealer.
1.Turn the ignition switch to ON (II), and
turn on the audio system.
If you turn the ignition switch to
ACCESSORY (I), and you will
requested to enter the security code.
See step 3.
2. Press and hold the VOL 9 (Volume/
Power) button for more than two
seconds.
The system is reactivated when the
system’s control un it recognizes that
the system is in your vehicle.
If the control unit fails to recognize,
“ENTER CODE” appears on the
navigation screen.
3. Enter the security code.
If you do not enter the security code
correctly after 10 tries, leave the
system for one hour before trying
again, or visit a dealer to have the
system reset.
NOTE:
In the U.S., you can register the security
code on Owner Link (owners.honda.com.) .
To find information on how to retrieve the
serial number and obtain the code, visit
radio-navicode.honda.com .
Acquiring GPS Information
Depending on the length of time the
power was interrupted, your system may
require GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.
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System InitializationStartup Confirmation Screen
Reference Information
If you are experiencing GPS reception
problems:
2GPS System P. 182
Startup Confirmation
Screen
The Startup Confirmation screen is
displayed when initialization has
successfully completed. It is displayed every
time you start your vehicle. Select OK to
continue.
NOTE:
“OK” cannot be selected using a voice
command.
Map Matching
Map matching is the process of using the
acquired GPS informati on to locate your
position on the map screen. If you are on a
mapped road, the name of the road is
displayed along the bottom of the map
screen when map matching is completed.
Do not enter a destination until the road
name is displayed.
The system may initially show your location
on a different street (e.g., in urban areas
where streets are close together), may
show an incorrect elevation, or may delay
the display of the vehicle position icon at
intersections. This is normal; the system
will correct itself while you drive.
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185
Customer AssistanceMap Coverage
Reference Information
Map Coverage
The navigation system provides map
coverage for the contiguous United States,
Alaska, Hawaii, Canada, and Puerto Rico.
The map coverage consists of accurately
mapped (verified) metropolitan areas and a
less accurate (unverified) rural database.
Note that unverified areas are constantly
being reviewed and converted to verified
areas each year.
Contiguous United States
Puerto Rico
Canada
Hawaii
Alaska
Map coverage update information is
available from Honda Automobile
Customer Service or online at
www.hondanavi.com .
To find navigation system update
information:
1. Visit www.hondanavi.com .
2. Enter your vehicle model and model
year.
3. Click Map Coverage to display a list of
verified coverage areas on the most
recent update.
4. Click Map Coverage Details to display a
PDF document with a full listing of all
coverage areas.
Adobe® Reader® is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit http://
get.adobe.com/reader/ .
Obtaining Navigation
Update Data
Honda is continually expanding the scope
of the navigation system. Navigation
system software upgrades may be made
available periodically, usually in the fall of
each year.
To purchase an updated data file:
1.Obtain your vehicle’s VIN number and
the System/Devic e Information.
2System/Device Information P. 165
2. Call the Honda Navigation Disc
Fulfilment Center at (888) 549-3798, or
order online at www.hondanavi.com .
Update data is not available from your
dealer. However, the dealer may assist you
in obtaining an update data for you out of
courtesy. There is no program for free
updates.
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Customer AssistanceTraffic Information
Reference Information
Traffic Information
•Continuously updated traffic
information is available in major
metropolitan areas across the 48
contiguous states and Hawaii.
• Visit automobiles.honda.com /traffic for
a complete listing of coverage areas and
other information.
Operation in Alaska,
Hawaii, Canada, and
Puerto Rico
Navigation-equipped vehicles delivered to
Alaska, Hawaii, Canada, and Puerto Rico
are equipped with XM hardware, but XM
broadcasting is not available. There are
certain functions that rely on XM satellite
signal coverage which are not available.
Unavailable menu options will appear gray
on the LCD display.
All roads displayed on the map screens are
verified roads. Inform ation in this manual
relating to “unverifie d” roads or areas is
not applicable.
■ XM® Radio
■Map Coverage
Entering a destination address or place/
landmark on another island may result in a
screen caution message. This is because
there are no ferry ro utes between islands
in the database.
Shipping a Vehicle to the
U.S. Mainland
To receive XM audio, you must call XM
and set up an account at (800) 852-9696.
■ Address and Place Entry
Screens
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Reference Information
Legal Information
Copyrights
•infoUSA-Data: Certain business data
provided by infoUSA, Inc., Omaha, NE,
Copyright © 2010, All Rights Reserved.
• EXIT-Data: © ZENRIN CO., LTD. 2009.
All Rights Reserved.
• Building foot print: © ZENRIN CO., LTD.
2009. All Rights Reserved.
• Junction View Data: © ZENRIN USA,
INC. 2009. All rights reserved.
• Brand icons: The icons for companies
displayed by this product to indicate
business locations are the registered
marks of their respective owners. The
use of such icons in this product does
not imply any sponsorship, approval, or
endorsement by such companies of this
product.
As required by the FCC
This device complies with Part 15 of the
FCC rules. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation.
Changes or modifica tions not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate the equipment.
This device complies with Industry Canada
Standard RSS-210. Operation is subject to
the following two conditions: (1) this
device may not cause interference, and (2)
this device must accept any interference
that may cause undesired operation of the
device.
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