2012 HONDA CIVIC HYBRID service

281
uuJump Starting u
Handling the Unexpected
Once your vehicle's engine has started, remove the jumper cables in the following
order.
1.Disconnect the jumper cable from your vehicle's ground.
2. Disconnect the other end of the jumper cable from the assisting vehicle's battery
- terminal.
3. Disconnect the jumper cable from your vehicle's battery + terminal.
4. Disconnect the other end of the jumper cable from the assisting vehicle's battery
+ terminal.
Have your vehicle inspected by a nearby service station or a dealer.■
What to Do After the Engine Starts

292Handling the Unexpected
Emergency TowingCall a professional towing service if you need to tow your vehicle.■
Flat bed equipment
The operator loads your vehicle on the back of a truck.
This is the best way to transport your vehicle.
■
Wheel lift equipment
The tow truck uses two pivoting arms that go under the front tires and lift them off
the ground. The rear tires remain on the ground. This is an acceptable way to
tow your vehicle.
1 Emergency Towing
NOTICETrying to lift or tow your vehicle by the bumpers will
cause serious damage. The bumpers are not designed
to support the vehicle's weight.NOTICEImproper towing such as towing behind a
motorhome or other motor vehicle can damage the
transmission.
Never tow your vehicle with just a rope or chain.
It is very dangerous, since ropes or chains may shift
from side to side or break.

293
Information
This chapter includes your vehicle's specifications, locations of identification numbers, and other
information re quired by regulation.
Specifications .................................... 294
Identification Numbers Vehicle Identification Number (VIN) .. 296
Engine Number and Transmission Number.......... ............................ 296
Devices that Emit Radio Waves ....... 297
Reporting Safety Defects ................. 298Emissions Testing
Testing of Readiness Codes.............. 299
Warranty Coverages ........................ 301
Authorized Manuals ......................... 303
Customer Service Information ......... 304

303
Information
Authorized Manuals■
Service Express:
For electronic copies of service publication s, you can purchase a subscription to
Service Express. Visit www.techinfo.honda.com for pricing and options.
■
For U.S. Owners:
The publications listed below can be pu rchased from Helm Incorporated. You can
order a manual by phone at (800) 782-4356 (credi t card orders only), or online at
www.helminc.com .
Make an inquiry to Helm Inc. at (800) 782-4356 if you are interested in ordering
other models' or other years' manuals.Publication
Form Number
Form Description
31TR2600
2012 Honda Civic Hybrid Owner’s Manual
31TR2800
2012 Honda Civic Hybrid Navigation
System Owner’s Manual
31TR2M00
2012 Honda Civic Hybrid Service History
31TR2Q00
2012 Honda Civic Hybrid Technology Reference Guide
HON-R
Order Form for Previous Years-
Indicate Year and Model Desired
1 Authorized Manuals
For Canadian Owners:
Si vous avez besoin d'un Manuel du Conducteur en
français, veuillez demander à votre concessionnaire
de commander le numéro de pièce 33TR2C00

304Information
Customer Service InformationHonda dealership personnel are trained professionals.
They should be able to answer all your questions. If you encounter a problem that
your dealership does not solve to your satisfaction, please discuss it with the
dealership's service manager or general manager. If you are dissatisfied with the
decision made by the dealership's management, contac t Honda Customer Services.
U.S. Owners:
American Honda Motor Co., Inc.
Honda Automobile Customer Services
Mail Stop 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009 Canadian Owners:
Honda Canada Inc.
Customer Relations
180 Honda Boulevard
Markham, ON
L6C 0H9
Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909
E-mail: [email protected]
In Puerto Rico and the U.S. Virgin
Islands:
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
1 Customer Service Information
When you call or write, please give us the following
information:•Vehicle Identification Number
2Vehicle Identification Number P. 296•Date of purchase•Odometer reading of your vehicle•Your name, address, and telephone number•A detailed description of the problem•Name of the dealer who sold the vehicle to you

306INDEX
Fluid ........................................................ 245
Foot Brake ............................................... 214
Indicator ............................................ 70, 287
Parking Brake .......................................... 213
Brightness Control (In strument Panel).... 122
Bulb Replacement ..................................... 247
Back-Up Light and Rear Turn Signal Light ...................................................... 250
Brake/Taillight and Rear Si de Marker
Bulbs ..................................................... 250
Bulb Specifications ................................... 294
Front Turn Signal/Parking/Side Marker Light ...................................................... 249
Headlights ............................................... 247
High-Mount Brake Light .......................... 251
Rear License Plate Light............................ 251
Side Turn Signal/Emergency Indicator....... 249
CCarbon Monoxide Gas ................................ 66
Carrying Cargo .................................. 193, 195
CD Player ................................................... 151
Certification Label .................................... 296
Changing Bulbs ......................................... 247
Charging System Indicator ................. 71, 285
Child Safety ................................................. 54
Childproof Door Locks ............................. 108
Emergency Trunk Opener ........................ 112
Child Seat .................................................... 54
Booster Seats ............................................. 65 Child Seat for Infants................................. 56
Child Seat for Small Children ..................... 57
Installing a Child Seat with a Lap/Shoulder
Seat Belt .................................................. 61
Larger Children ......................................... 64
Rear-facing Child Seat ............................... 56
Selecting a Child Seat ................................ 58
Using a Tether ........................................... 63
Childproof Door Locks ............................. 108
Cleaning the Exterior ............................... 268
Cleaning the Interior ................................ 266
Climate Control System ............................ 137
Changing the Mode ................................ 137
Defrosting the Windshield and
Windows ............................................... 138
Dust and Pollen Filter............................... 265
Recirculation and Fresh Air Mode ............ 137
Sensors ................................................... 139
Using Automatic Climate Control ............ 137
Clock .......................................................... 102
Coat Hook ................................................. 135
Compact Spare Tire .......................... 273, 295
Console Compartment ............................. 132
Controls ..................................................... 101
Coolant (Engine) ...................................... 242
Adding to the Radiator ............................ 243
Adding to the Reserve Tank..................... 242
High Temperature Indicator ....................... 78
Low Temperature Indicator........................ 78
Overheating ............................................ 283
Creep Aid System ..................................... 200 Creeping
................................................... 202
Cruise Control .......................................... 205
Indicator ................................................... 79
Cup Holders .............................................. 133
Customer Service Information ................ 304
Customized Features ................................. 90
DDaytime Running Lights .......................... 120
Dead Battery ............................................ 280
Defrosting the Windshield and Windows ................................................. 138
Devices that Emit Radio Waves ............... 297
Dimming Headlights .............................................. 118
Rearview Mirror ...................................... 125
Dipstick (Engine Oil) ................................ 238
Directional Signals (Turn Signal) ............. 118
Display/Information Button ...................... 83
Door Mirrors ............................................. 125
Doors ........................................................ 103
Auto Door Locking.................................. 109
Auto Door Unlocking .............................. 109
Door Open Indicator ........................... 31, 74
Keys........................................................ 103
Locking/Unlocking the Doors
from the Inside...................................... 107
Locking/Unlocking the Doors from the Outside................................... 105
Lockout prevention system...................... 106

309
INDEX
Jump Starting........................................... 280KKey Number Tag ...................................... 104
Keyless Lockout Prevention ..................... 106
Keys ........................................................... 103
Lockout Prevention ................................. 106
Master Keys ............................................ 103
Number Tag............................................ 104
Rear Door Won’t Open ........................... 108
Remote Transmitter ................................ 105
Types and Functions................................ 103
Valet Key ................................................ 104
Won’t Turn ............................................... 22
Kickdown .................................................. 202LLanguage (HFL) ........................................ 168
LATCH (Child Seats) ................................... 59
Lights ................................................ 118, 247
Automatic............................................... 119
Bulb Replacement ................................... 247
Daytime Running Lights .......................... 120
High-Beam Indicator ................................. 77
Interior.................................................... 131
Light Switches......................................... 118
Lights On Indicator.................................... 77
Turn Signals ............................................ 118
Load Limits ............................................... 195 Locking and Unlocking
............................ 103
Auto Door Locking/Unlocking .................. 109
Childproof Door Locks ............................. 108
From Inside .............................................. 107
From Outside ........................................... 105
Keys ........................................................ 103
Using a Key ............................................. 106
Lockout Prevention System ...................... 106
Low Battery Charge (12 volt) ................... 285
Low Fuel Indicator ...................................... 72
Low Oil Pressure Indicator ................. 74, 285
Low Temperature Indicator ....................... 78
Lower Anchor ............................................. 59
Lubricant Specifications Chart ................. 294
Luggage (Maximum Load Limit) ............. 195
MMaintenance............................................. 227
Battery .................................................... 263
Brake Fluid .............................................. 245
Cleaning .................................................. 266
Climate Control ....................................... 265
Coolant ................................................... 242
Maintenance Minder™ ............................ 231
Oil ........................................................... 237
Precautions .............................................. 228
Radiator .................................................. 243
Remote Transmitter ................................. 264
Replacing Light Bulbs ............................... 247
Safety ...................................................... 229 Service Items ........................................... 233
Tires ........................................................ 254
Transmission Fluid ................................... 244
Under the Hood ...................................... 235
Maintenance Minder™ ............................ 231
Malfunction Indicator Lamp .............. 71, 286
Map Lights ................................................ 131
Maximum Load Limit ............................... 195
MENU Button ............................................. 90
Meters, Gauges ........................................... 82
Mirrors ...................................................... 125
Adjusting ................................................ 125
Door ....................................................... 125
Exterior ................................................... 125
Interior Rearview ..................................... 125
Modifications and Accessories ................. 226
MP3 ................................................... 151, 157
Multi-Information Display ......................... 83
NNumbers (Identification).......................... 296OOdometer................................................... 84
Oil (Engine) ............................................... 237
Adding .................................................... 239
Checking................................................. 238
Displaying Oil Life .................................... 231
Low Oil Pressure Indicator ................. 74, 285