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14
Quick Reference GuideTroubleshootingFor more Information (P167)
Why does the vehicle position icon on the map “lag” a
short distance behind my actual position, especially at
intersections?
This is normal. The navigation system is unaware of the
width of intersections. Large differences in vehicle position
can indicate a temporary loss of the GPS signal.
Why does the “time to destination” display sometimes
increase even though I am getting closer to my
destination?
The “time to destination” is based on the posted road
speed signs and your actual road speed to give you a
better estimate of arrival time.
Why does my clock frequently change the time forward
and backward by one hour?
The clock setting is automatically updated based on your
GPS location. If you normally drive between two time
zones, the clock may keep adjusting the time. You can
turn this feature off.
2
Clock Adjustment P. 46
How do I specify a destination when an entered city or
street could not be found?
Try entering the street first. Some cities are lumped in with
a major metro area. In rural “unverified” areas or new
subdivisions, streets may be missing or only partially
numbered.
How do I turn on the navigation system voice guidance?
1.Press the INFO button. Select Setup. Check that
Volume is not set to Off.
2. Select Other, then Basic Settings . Set Voice
Recognition Tutor to On if you want the system to
provide confirmations and system prompts.
My battery was disconnected or went dead, and the
navigation system is asking for a code. Where do I find it?
In most cases, you do not ne ed to enter a code. Simply
press and hold the VOL 9 (Volume/Power) button for two
seconds; the system should reactivate.
2
System Initialization P. 180
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60
Entering a DestinationAddress
Navigation
HDEST button Address City
The name of the city where you ar e currently located is displayed.
1.Enter the name of a different city,
or select List for the current city.
Select List to display a list of
cities.
2. Select your destination city from
the list.
A list of matching hits is
automatically displayed after
you enter several letters, with
the closest match at the top of
the list.
Next, you are prompted to enter
a street name.
2 Selecting a Street P. 61
■Selecting a City1 Selecting a City by Name
Vehicle position may no t be displayed when:
•The automobile is traveling off-road.
•The vehicle position data cannot be updated.
You do not need to enter spaces or symbols
(e.g., &, -, %). Partial matches are supported
(e.g., “ANGELES” to find “LOS ANGELES”).
Using Voice Command (English only)
Say d “City ” on the Find address by screen, and
the following screen is displayed:
Say d “Current City” to select your current
location, or say the name of a different city.
2 Selecting a Street P. 61
If your city is not listed, it may be part of a larger
metropolitan area. Try ente ring the street first.
Non-detailed area mark: Try entering the
street first and then select the city.
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Page 164 of 204
163
Other Features
This section describes the useful functions incorporated into thenavigation system.
Trip Computer....................................... 164
Information Functions ..........................165
System/Device Information ................... 165
Map Update......................................... 165
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Page 166 of 204
165
Other Features
Information Functions
System/Device Information
HINFO button System/Device Information
View database, software, device, an d vehicle identification information.
Map Update
HINFO button Map Update
Update the map database.
1 System/Device Information
You will need this information when ordering a
map update.
2 Obtaining Navigation Update Data P. 185
1Map Update
When you order a map update, it is mailed to
you on a USB flash drive.
2 Obtaining Navigation Update Data P. 185
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Page 168 of 204
167
Troubleshooting
Troubleshooting................................... 168
Map, Voice, Entering De stinations ........168
Traffic .................................................. 170
Guidance, Routing ............................... 170
Update, Coverage , Map Errors ............. 172
Display, Accessories.............................. 172
Miscellaneous Questions ...................... 173
Error Messages ...................................... 174
Navigation System................................ 174
Disc Player............................................ 175
iPod® .................................................. 176
USB Flash Drive .................................... 177
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171
TroubleshootingGuidance, Routing
Troubleshooting
The blue highlighted route and voice guidance
stopped or turned into a blue/pink dashed line before I
got to my destination.Your route has entered an unverified area. 2Unverified Area Routing P. 41
How do I stop the map from rotating as I drive along?Select the map orientation icon on the map screen, or say d “Display north-up” to
change the map orientation.
Sometimes, I cannot select between the North-up and
Heading-up map orientations.The Heading-up map orientation can only be shown in the lower scales (1/20 - 1 mile
scales).
2 Map Scale and Functions P. 95
The “time to destination” display sometimes increases
even though I am getting closer to my destination.If your speed reduces due to slower traffic, the navigation system updates the “time to
destination” based on your actual road speed to give you a better estimate of arrival
time.
The vehicle position icon on the map “lags” a short
distance behind, especially when I arrive at an
intersection.This is normal. The navigation system is unaware of the width of intersections. Large
differences in vehicle position can indicate a temporary loss of the GPS signal.
2 GPS System P. 182
The screen is showing white dots as I drive along.These dots are called “breadcrumbs.” These are displayed if Off-road Tracking is set
to On and you drive more than 1/2 mile off mapped roads.
2Off-road Tracking P. 50
How do I remove the white dots (“breadcrumbs”)
from my screen?Press the INFO button. Select Setup > Other > Vehicle , and set Off-road Tracking
to Off , then return to the map.
2Off-road Tracking P. 50
A road that I selected to avoid is being used when
routing.When you “draw” your area to avoid, make sure to select sections of roads that
include at least one intersection.
2Avoiding Streets P. 102
My elevation (shown when I display the current
position) seems to fluctuate even though my elevation
has not changed.This is normal. The elevation can vary ±100 feet due to GPS calculation errors. 2GPS System P. 182
ProblemSolution
Continued
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172
TroubleshootingUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
Display, Accessories
My elevation is missing on the “current position”
screen.The elevation is only displayed if the GPS antenna can receive signals from at least four
satellites. Try moving the vehicle into an open area. The elevation is also not displayed
if the calculated elevation is zero or below sea level.
ProblemSolution
My city is not part of a fully verified detailed coverage
area.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2Map Coverage P. 185
Does the navigation system work outside North
America?The navigation system contains maps for the 50 U.S. states, Canada, and Puerto Rico.
The navigation system will not work in Mexico or other countries.
2Map Coverage P. 185
Can I play video DVDs in my navigation system?No. The navigation system is designed only to read music discs. If you experience any
problems that you cannot resolve, please contact your dealer.
How do I report errors I find in the database?Minor errors are bound to occur in a large database. If you encounter major errors, see 2Reporting Errors P. 184
ProblemSolution
The display appears dim when starting the car in really
cold weather.This is normal. The display will become brighter after a few minutes.
ProblemSolution
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173
TroubleshootingMiscellaneous Questions
Troubleshooting
Miscellaneous Questions
ProblemSolution
My clock frequently changes forward and backward by
one hour.The clock setting is automatically updated based on your GPS location. If you live and
work on the boundary between two time zones, you can turn off this feature.
2Clock Adjustment P. 46
The clock changes even when I am not driving near a
time zone boundary.The time zone boundaries are only approximated in the navigation system. Depending
on the geography of the time zone boundary, the switch to a different zone can be
erratic.
2Clock Adjustment P. 46
My state does not observe daylight saving time. How
do I turn off this feature?Press the INFO button. Select Setup > Other > Clock Adjustment > Clock
Adjustment , and set Auto Daylight to Off.
2Clock Adjustment P. 46
Daylight saving time has started, but the navigation
system did not change time even though Auto
Daylight is set to ON.The automatic daylight saving time feature does not work in regions where the
daylight saving time system has not been adopted.
The navigation system automatic daylight feature is
not switching the navigation system clock on the
correct dates.Press the INFO button. Select Setup > Other > Clock Adjustment > Clock
Adjustment , and set Auto Daylight to On. Note that the automatic daylight feature
does not work in regions where the daylight saving time system has not been
adopted.
2 Clock Adjustment P. 46
The navigation system clock switched by one hour for
no apparent reason.You may be driving near a time zone boundary. 2Clock Adjustment P. 46
My battery was disconnected or went dead, and the
navigation system is asking for a code.Press and hold the VOL 9 (Volume/Power) button for two seconds. The system
should reactivate. If you have installed an aftermarket system, see your dealer.
2 Entering the Security Code P. 180
How do I change the interface language?Press the INFO button. Select Setup > Other > Language, and set the language to
English , Français , or Español .
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