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TroubleshootingGuidance, Routing
Troubleshooting
The blue highlighted route and voice guidance
stopped or turned into a blue/pink dashed line before I
got to my destination.Your route has entered an unverified area. 2Unverified Area Routing P. 41
How do I stop the map from rotating as I drive along?Select the map orientation icon on the map screen, or say d “Display north-up” to
change the map orientation.
Sometimes, I cannot select between the North-up and
Heading-up map orientations.The Heading-up map orientation can only be shown in the lower scales (1/20 - 1 mile
scales).
2 Map Scale and Functions P. 95
The “time to destination” display sometimes increases
even though I am getting closer to my destination.If your speed reduces due to slower traffic, the navigation system updates the “time to
destination” based on your actual road speed to give you a better estimate of arrival
time.
The vehicle position icon on the map “lags” a short
distance behind, especially when I arrive at an
intersection.This is normal. The navigation system is unaware of the width of intersections. Large
differences in vehicle position can indicate a temporary loss of the GPS signal.
2 GPS System P. 182
The screen is showing white dots as I drive along.These dots are called “breadcrumbs.” These are displayed if Off-road Tracking is set
to On and you drive more than 1/2 mile off mapped roads.
2Off-road Tracking P. 50
How do I remove the white dots (“breadcrumbs”)
from my screen?Press the INFO button. Select Setup > Other > Vehicle , and set Off-road Tracking
to Off , then return to the map.
2Off-road Tracking P. 50
A road that I selected to avoid is being used when
routing.When you “draw” your area to avoid, make sure to select sections of roads that
include at least one intersection.
2Avoiding Streets P. 102
My elevation (shown when I display the current
position) seems to fluctuate even though my elevation
has not changed.This is normal. The elevation can vary ±100 feet due to GPS calculation errors. 2GPS System P. 182
ProblemSolution
Continued
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Reference Information
Customer Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2 Troubleshooting P. 168
There are also FAQs available online at
automobiles.honda.com .
• For questions regarding Bluetooth®
HandsFreeLink:
2 Bluetooth® HandsFreeLink® P. 144
• For traffic-related issues:
2 Traffic P. 170
• For reporting issues with the database
or places/landmarks:
2 Reporting Errors P. 184
• Call Honda Automobile Customer
Service.
2 Honda Automobile Customer Service
Contact Information P. 184
Reporting Errors
You can help to improve database
accuracy by reporti ng any errors you
encounter.
• Report errors in freeways and main
“verified” roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/ .
• Please do not report errors in purple
“unverified” roads. Maps for these
areas are provided for reference only.
2 Unverified Area Routing P. 41
• Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated.
An updated database is available for
purchase, usually in the fall of each year.
2Obtaining Navigation Update Data P. 185
• For vehicle position icon errors, screen
error messages, or other GPS-related
errors:
2 Troubleshooting P. 168
2System Limitations P. 182
Honda Automobile
Customer Service Contact
Information
Honda Navi
American Honda Motor Co., Inc.
Honda Customer Service
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3273
Visiting Your Dealer
If you have a question that you cannot
resolve using the availa ble help resources,
you can consult your dealer. Please identify
the specific issue (e.g ., error occurs when
you enter a specific a ddress, when driving
on a certain road, or just when it’s cold) so
that the service technician can refer the
issue to the factory so that a solution can
be found. Be patient, the service technician
may be unfamiliar with your specific issue.
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Voice CommandsCellular Phone Commands
Voice Commands
Bluetooth audio play
Bluetooth audio skip forward
Bluetooth audio skip back
Bluetooth audio pause
Bluetooth audio resume
NOTE:
Bluetooth® Audio commands may not
work on some phones or Bluetooth®
audio devices.
AUX play (or Auxiliary play)
■Bluetooth ® Audio Commands
■AUX Commands
Cellular Phone Commands
The system accepts these commands only
on the PHONE screen.
Redial
Call History
Phonebook
Dial
Phone Setup
Phone Menu
Speed Dial 1
Speed Dial 2
More Speed Dial Lists
These commands can be made from any
screen. Dial/call by number
Dial/call by voice tag
Main Setup Screen
Commands
The system accepts these commands on
the Main Setup screen.Brightness up
Brightness down
Brightness minimum/min.
Brightness maximum/max.
Contrast up
Contrast down
Contrast minimum/min.
Contrast maximum/max.
Black level up
Black level down
Black level minimum/min.
Black level maximum/max.
Volume up
Volume down
Volume minimum/min.
Volume maximum/max.
Volume off
Guidance prompts normal
Guidance prompts maximum/max
Guidance prompts minimum/min
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Index
Symbols
bn (Channel) Button ............................142a (Display Mode) Button ......................26! (Display/Information) Button ....5, 142J (Hang-Up/Back) Button ....... 5, 19, 159h (Pick-Up) Button ...................... 5, 159, 160d (Talk) Button ......................................5, 19NB (Volume) Button .............................142
A
A.SEL (Auto Select) ....................................117Add to Address Book ..........................77, 112Add to Dest. List .......... 77, 106, 110, 111, 112Address
Editing Address Book .................................32Editing Avoid Area ......................................44Setting Destination .....................................58Address BookEditing Address Book .................................30Setting Destination .....................................63Address Book PIN .........................................36Adjust Time ...................................................47Advanced (Place Category) ........................67Audio ...........................................................113Basic Operation .............................................6Remote Control ........................................141Sound Setup .............................................140Voice Commands List ...............................193AUDIO Button ................................................4Audio Menu
Bluetooth ® Audio ....................................139FM/AM Radio ............................................118XM® Radio ...............................................123
Auto Answer .............................................. 155Auto Daylight .............................................. 46Auto Service (Place Category) ................... 67Auto Time Zone .......................................... 46Auto Transfer ............................................ 155AUX
Input Jack ................................................. 114Voice Commands List .............................. 195Avoid Streets .............................................. 102
B
Banking (Place Category) ........................... 67Basic Settings ......................................... 23, 24Black Level .................................................... 21Bluetooth Setup ........................................ 155Bluetooth Connection .............................. 155Bluetooth® Audio
Playing ...................................................... 137Voice Commands List .............................. 195Bluetooth ® HandsFreeLink® .................. 143Editing Phone Info ................................... 154Making a Call ........................................... 155Pairing a Phone ........................................ 146Phone Setup ............................................. 155Receiving a Call ........................................ 159Setting Speed Dials .................................. 151Brightness ............................................... 21, 26
C
Call
Calculate Route Screen ...................... 77, 112Call History ................................................. 158Cancel Route .............................................. 102
Category
Editing Address Book ................................. 32Place Category List ................................... 199Setting Destination ..................................... 67CD/XM Button ....... 6, 121, 125, 130, 134, 137Change Language ....................................... 18Change Route Preference .......................... 78Change State ................................................ 59Channel List ................................................ 122City ................................................................ 60City Vicinity
Setting Destination ..................................... 68Clear All Speed Dial .................................... 53Clock Adjustment ........................................ 46Adjust Time ................................................ 47Auto Daylight ............................................. 46Auto Time Zone .......................................... 46Clock Format .............................................. 46Resetting .................................................... 47Clock Format ................................................ 46Clock Type .................................................... 48Color .............................................................. 24Map Color .................................................. 25Menu Color ................................................ 25Community (Place Category) ..................... 67Connect (Phone) ........................................ 154Continue Trip ............................................. 112Contrast ........................................................ 21Coordinate ................................................... 73Correct Vehicle Position ............................. 51Current Location .......................................... 98Current Position
Editing Address Book ................................. 32Setting Destination ..................................... 75
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
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