2012 GMC YUKON sat nav

Black plate (1,1)GMC Yukon/Yukon XL Owner Manual - 2012
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel Overview . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-7
Memory Features . . . . . . . . . . . . . 1-9
Second Row Seats . . . . . . . . . . 1-10
Third Row Seats . . . . . . . . . . . . . 1-10
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . 1-11
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-11 Safety Belts . . . . . . . . . . . . . . . . . . 1-11
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . 1-12
Mirror Adjustment . . . . . . . . . . . . 1-12
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-13
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . 1-14
Interior Lighting . . . . . . . . . . . . . . 1-14
Exterior Lighting . . . . . . . . . . . . . 1-15
Windshield Wiper/Washer . . . . 1-15
Climate Controls . . . . . . . . . . . . . 1-16
Transmission . . . . . . . . . . . . . . . . 1-17
Four-Wheel Drive . . . . . . . . . . . . 1-18
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-19
Satellite Radio . . . . . . . . . . . . . . . 1-20
Portable Audio Devices . . . . . . 1-21
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-21
Steering Wheel Controls . . . . . 1-21
Cruise Control . . . . . . . . . . . . . . . 1-22
Navigation System . . . . . . . . . . . 1-22 Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . 1-23
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-23
Ultrasonic Parking Assist . . . . 1-23
Power Outlets . . . . . . . . . . . . . . . 1-23
Universal Remote System . . . 1-24
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-24
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-25
Tire Pressure Monitor . . . . . . . . 1-25
Engine Oil Life System . . . . . . 1-26
Fuel E85 (85% Ethanol) . . . . . 1-26
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-27
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 1-27
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-27

Black plate (3,1)GMC Yukon/Yukon XL Owner Manual - 2012
Driving and Operating 9-3
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{WARNING
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system, including pairing and using
a cell phone.
If equipped, refer to the navigation
manual for information on that
system, including pairing and using
a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3‑20.
.Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
.Allow enough following distance
between you and the driver in
front of you.
.Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{WARNING
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.

Black plate (1,1)GMC Yukon/Yukon XL Owner Manual - 2012
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-14
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Navigation System . . . . . . . . . 13-15
Radio Frequency Identification (RFID) . . . . . . . 13-16
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-16
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Black plate (5,1)GMC Yukon/Yukon XL Owner Manual - 2012
OnStar 14-5
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY 1‐877‐
248‐2080; or push
Qto speak with
an Advisor. OnStar services require
a vehicle electrical system, wireless
service, and GPS satellite
technologies to be available and
operating for features to function
properly. These systems may not
operate if the battery is discharged
or disconnected.

Black plate (8,1)GMC Yukon/Yukon XL Owner Manual - 2012
14-8 OnStar
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Push
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment on page 9‑86. Added
electrical equipment may interfere
with the operation of the OnStar
system and cause it to not operate.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com. Privacy-sensitive
users of wireless communications
are cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Third parties may unlawfully
intercept or access transmissions
and private communications without
consent.