Black plate (27,1)GMC Yukon/Yukon XL Owner Manual - 2012
In Brief 1-27
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-888-881-3302
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new GMC, you
are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
on page 13‑5 for more information.
Roadside Assistance and OnStar
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.gmcownercenter.com
(U.S.)
or www.gm.ca (Canada).
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.
Black plate (30,1)GMC Yukon/Yukon XL Owner Manual - 2012
5-30 Instruments and Controls
The compass and outside air
temperature will also be shown in
the display. The temperature will be
shown in °C or °F depending on the
units selected.
T(Vehicle Information):Press
to display the oil life, units, side
blind zone system on/off, tire
pressure readings for vehicles with
the Tire Pressure Monitor System
(TPMS), trailer brake gain and
output information for vehicles with
the Integrated Trailer Brake Control
(ITBC) system, engine hours,
compass zone setting, and compass
recalibration.
U(Customization): Press to
customize the feature settings on
your vehicle. See Vehicle
Personalization (With DIC Buttons)
on page 5‑47 for more information.
V(Set/Reset):Press to set or
reset certain functions and to turn
off or acknowledge messages on
the DIC.
Trip/Fuel Menu Items
(With DIC Buttons)
3(Trip/Fuel): Press to scroll
through the following menu items:
Odometer
Press the trip/fuel button until
ODOMETER displays. This display
shows the distance the vehicle has
been driven in either kilometers (km)
or miles (mi). Pressing the trip
odometer reset stem will also
display the odometer.
To switch between English and
metric measurements, see “Units”
later in this section.
Trip Odometer
Press the trip/fuel button until TRIP
displays. This display shows the
current distance traveled in either
kilometers (km) or miles (mi) since
the last reset for the trip odometer.
Pressing the trip odometer reset
stem will also display the trip
odometer. The trip odometer can be reset to
zero by pressing the set/reset
button while the trip odometer is
displayed. You can also reset the
trip odometer while it is displayed by
pressing and holding the trip
odometer reset stem.
The trip odometer has a feature
called the retroactive reset. This can
be used to set the trip odometer to
the number of kilometers (miles)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retroactive reset feature,
press and hold the set/reset button
for at least four seconds. The trip
odometer will display the number of
kilometers (km) or miles (mi) driven
since the ignition was last turned on
and the vehicle was moving. Once
the vehicle begins moving, the trip
odometer will accumulate mileage.
For example, if the vehicle was
driven 8 km (5 miles) before it is
started again, and then the
retroactive reset feature is activated,
Black plate (34,1)GMC Yukon/Yukon XL Owner Manual - 2012
5-34 Instruments and Controls
TRAILER GAIN shows the trailer
gain setting. This setting can be
adjusted from 0.0 to 10.0 with either
a trailer connected or disconnected.
To adjust this setting, see
“Integrated Trailer Brake Control
System”underTowing Equipment
on page 9‑76 for more information.
OUTPUT shows the power output to
the trailer anytime a trailer with
electric brakes is connected. Output
is displayed in 0 to 10 bars. Dashes
may appear in the OUTPUT display.
See “Integrated Trailer Brake
Control System” underTowing
Equipment on page 9‑76 for more
information.
Engine Hours
Press the vehicle information button
until ENGINE HOURS displays. This
display shows the total number of
hours the engine has run.
Compass Zone Setting
This display allows for setting the
compass zone. See Compass on
page 5‑6 Compass Recalibration
This display allows for calibrating
the compass. See
Compass on
page 5‑6
Blank Display
This display shows no information.
Trip Odometer Reset Stem
Menu Items (With DIC Buttons)
Use the trip odometer reset stem to
view the odometer and trip
odometer. The Language selection
and Engine Hours display can also
be accessed with the trip odometer
reset stem.
Odometer
Press the trip odometer reset stem
until ODOMETER displays. This
display shows the distance the
vehicle has been driven in either
kilometers (km) or miles (mi).
Trip Odometer
Press the trip odometer reset stem
until TRIP displays. This display
shows the current distance traveled in either kilometers (km) or
miles (mi) since the last reset
for the trip odometer.
The trip odometer can be reset to
zero by pressing and holding the trip
odometer reset stem while the trip
odometer is displayed.
The trip odometer has a feature
called the retroactive reset. This can
be used to set the trip odometer to
the number of kilometers (miles)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retroactive reset feature,
press and hold the trip odometer
reset stem for at least four seconds.
The trip odometer will display the
number of kilometers (km) or
miles (mi) driven since the ignition
was last turned on and the vehicle
was moving. Once the vehicle
begins moving, the trip odometer
will accumulate mileage. For
example, if the vehicle was driven
8 km (5 miles) before it is started
Black plate (36,1)GMC Yukon/Yukon XL Owner Manual - 2012
5-36 Instruments and Controls
The trip odometer can be reset to
zero by pressing and holding the trip
odometer reset stem while the trip
odometer is displayed.
The trip odometer has a feature
called the retroactive reset. This can
be used to set the trip odometer to
the number of kilometers (miles)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retroactive reset feature,
press and hold the trip odometer
reset stem for at least four seconds.
The trip odometer will display the
number of kilometers (km) or
miles (mi) driven since the ignition
was last turned on and the vehicle
was moving. Once the vehicle
begins moving, the trip odometer
will accumulate mileage. For
example, if the vehicle was driven
8 km (5 miles) before it is started
again, and then the retroactive reset
feature is activated, the display will
show 8 km (5 miles). As the vehiclebegins moving, the display will then
increase to 8.2 km (5.1 miles),
8.4 km (5.2 miles), etc.
Transmission Temperature
Press the trip odometer reset stem
until TRANS TEMP displays. This
display shows the temperature of
the automatic transmission fluid in
either degrees Celsius (°C) or
degrees Fahrenheit (°F).
Trailer Gain and Output
On vehicles with the Integrated
Trailer Brake Control (ITBC) system,
the trailer brake display appears in
the DIC. Press the trip odometer
reset stem until TRAILER GAIN and
OUTPUT display.
TRAILER GAIN shows the trailer
gain setting. This setting can be
adjusted from 0.0 to 10.0 with either
a trailer connected or disconnected.
To adjust this setting, see
“Integrated Trailer Brake Control
System”
underTowing Equipment
on page 9‑76 for more information. OUTPUT shows the power output to
the trailer anytime a trailer with
electric brakes is connected. Output
is displayed in 0 to 10 bars. Dashes
may appear in the OUTPUT display.
See
“Integrated Trailer Brake
Control System” underTowing
Equipment on page 9‑76 for more
information.
Speedometer
The speedometer shows how fast
the vehicle is moving in either
kilometers per hour (km/h) or miles
per hour (mph). The speedometer
cannot be reset.
Compass Zone Setting
This display allows for setting the
compass zone. See Compass on
page 5‑6 for more information.
Compass Recalibration
This display allows for calibrating
the compass. See Compass on
page 5‑6 for more information.
Black plate (4,1)GMC Yukon/Yukon XL Owner Manual - 2012
10-4 Vehicle Care
Vehicle Checks
Doing Your Own
Service Work
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
{WARNING
You can be injured and the
vehicle could be damaged if you
try to do service work on a vehicle
without knowing enough about it.
.Be sure you have sufficient
knowledge, experience, the
proper replacement parts,
and tools before attempting
any vehicle
maintenance task.(Continued)
WARNING (Continued)
.Be sure to use the proper
nuts, bolts, and other
fasteners. Metric and
English fasteners can be
easily confused. If the wrong
fasteners are used, parts
can later break or fall off.
You could be hurt.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see Service
Publications Ordering Information
on page 13‑12. This vehicle has an airbag system.
Before attempting to do your own
service work, see
Airbag System
Check on page 3‑44.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records on
page 11‑14.
Black plate (10,1)GMC Yukon/Yukon XL Owner Manual - 2012
10-10 Vehicle Care
Engine Oil Additives/Engine
Oil Flushes
Do not add anything to the oil. The
recommended oils with the dexos
specification and displaying the
dexos certification mark are all that
is needed for good performance and
engine protection.
Engine oil system flushes are not
recommended and could cause
engine damage not covered by the
vehicle warranty.
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
On some vehicles, when the system
has calculated that oil life has been
diminished, a CHANGE ENGINE
OIL SOON message comes on to
indicate that an oil change is
necessary. SeeEngine Oil
Messages on page 5‑40. Change
the oil as soon as possible within
the next 1 000 km (600 mi).
Black plate (2,1)GMC Yukon/Yukon XL Owner Manual - 2012
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call
1-800-462-8782, Customer
Assistance prompt. In Canada, call
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification Number
(VIN). This is available from the
vehicle registration or title, or the
plate at the top left of the
instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting GMC, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filling out a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
Black plate (9,1)GMC Yukon/Yukon XL Owner Manual - 2012
Customer Information 13-9
Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information about
availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resalevalue, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of