Black plate (43,1)GMC Yukon/Yukon XL Owner Manual - 2012
Infotainment System 7-43
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.
Black plate (7,1)GMC Yukon/Yukon XL Owner Manual - 2012
Vehicle Care 10-7
A.Engine Air Cleaner/Filter on
page 10‑15.
B. Coolant Surge Tank and Pressure Cap. See Cooling
System on page 10‑16.
C. Remote Positive (+) Terminal. See Jump Starting on
page 10‑88.
D. Battery on page 10‑28.
E. Remote Negative (−) Terminal (Out of View). See Jump
Starting on page 10‑88.
F. Automatic Transmission Dipstick (Out of View). See
“Checking the Fluid Level”
under Automatic Transmission
Fluid on page 10‑12. G. Engine Oil Fill Cap. See
“When
to Add Engine Oil” under
Engine Oil on page 10‑8.
H. Engine Oil Dipstick (Out of View). See “Checking Engine
Oil” under Engine Oil on
page 10‑8.
I. Engine Cooling Fan (Out of View). See Cooling System on
page 10‑16.
J. Power Steering Fluid Reservoir. See Power Steering Fluid on
page 10‑24. K. Brake Master Cylinder
Reservoir. See “Brake Fluid”
under Brake Fluid on
page 10‑27.
L. Engine Compartment Fuse
Block on page 10‑41.
M. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid on
page 10‑25.
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
Black plate (61,1)GMC Yukon/Yukon XL Owner Manual - 2012
Vehicle Care 10-61
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire condition. See your dealer
for service if the TPMS malfunction
light and DIC message comes on
and stays on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. The
TPMS sensor matching process
should also be performed after
replacing a spare tire with a road
tire containing the TPMS sensor.
The malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions, using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool.
There are two minutes to match
the first tire/wheel position, and
five minutes overall to match all
four tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching process
is outlined below:
1. Set the parking brake.
2. Turn the ignition to ON/RUN with
the engine off.
3. Press
QandKon the Remote
Keyless Entry (RKE) transmitter
at the same time for
approximately five seconds. The
horn sounds twice to signal the
receiver is in relearn mode and
TIRE LEARNING ACTIVE
message displays on the DIC
screen. 4. Start with the driver side
front tire.
5. Place the relearn tool against the tire sidewall, near the valve
stem. Then press the button to
activate the TPMS sensor.
A horn chirp confirms that the
sensor identification code has
been matched to this tire and
wheel position.
6. Proceed to the passenger side front tire, and repeat the
procedure in Step 5.
7. Proceed to the passenger side rear tire, and repeat the
procedure in Step 5.
8. Proceed to the driver side rear tire, and repeat the procedure in
Step 5. The horn sounds two
times to indicate the sensor
identification code has been
matched to the driver side rear
tire, and the TPMS sensor
matching process is no longer
active. The TIRE LEARNING
ACTIVE message on the DIC
display screen goes off.
Black plate (89,1)GMC Yukon/Yukon XL Owner Manual - 2012
Vehicle Care 10-89
2. Get the vehicles close enoughso the jumper cables can reach,
but be sure the vehicles are not
touching each other. If they
are, it could cause a ground
connection you do not want. You
would not be able to start your
vehicle, and the bad grounding
could damage the electrical
systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in
N (Neutral) before setting the
parking brake. If the vehicle has
a four-wheel-drive transfer case
with a N (Neutral) position, be
sure the transfer case is in a
drive gear, not in N (Neutral). Notice:
If any accessories are left
on or plugged in during the jump
starting procedure, they could be
damaged. The repairs would
not be covered by the vehicle
warranty. Whenever possible,
turn off or unplug all accessories
on either vehicle when jump
starting the vehicle.
3. Turn off the ignition on both
vehicles. Unplug unnecessary
accessories plugged into the
cigarette lighter or the accessory
power outlets. Turn off the radio
and all the lamps that are not
needed. This avoids sparks and
helps save both batteries. And it
could save the radio! 4. Open the hood on the other
vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle.
Your vehicle has a remote
positive (+) jump starting
terminal and a remote
negative (−) jump starting
terminal. You should always use
these remote terminals instead
of the terminals on the battery.
If the vehicle has a remote
positive (+) terminal, it is located
under a red plastic cover at the
positive battery post. To uncover
the remote positive (+) terminal,
open the red plastic cover.
Black plate (90,1)GMC Yukon/Yukon XL Owner Manual - 2012
10-90 Vehicle Care
The remote negative (−) terminal
is a stud located on the right
front of the engine, where the
negative battery cable attaches.
SeeEngine Compartment
Overview on page 10‑6 for more
information on the location of the
remote positive (+) and remote
negative (−) terminals.
{WARNING
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing and tools away from any
underhood electric fan.
{WARNING
Using an open flame near a
battery can cause battery gas to
explode. People have been hurt
doing this, and some have been
blinded. Use a flashlight if you
need more light.
Be sure the battery has enough
water. You do not need to add
water to the battery installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there. If it is low,
(Continued)
WARNING (Continued)
add water to take care of that
first. If you do not, explosive gas
could be present.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{WARNING
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
Black plate (91,1)GMC Yukon/Yukon XL Owner Manual - 2012
Vehicle Care 10-91
5. Check that the jumper cablesdo not have loose or missing
insulation. If they do, you could
get a shock. The vehicles could
be damaged too.
Before you connect the cables,
here are some basic things you
should know. Positive (+) will go
to positive (+) or to a remote
positive (+) terminal if the vehicle
has one. Negative (−) will go to a
heavy, unpainted metal engine
part or to a remote negative (−)
terminal if the vehicle has one.
Do not connect positive (+) to
negative (−) or you will get a
short that would damage the
battery and maybe other parts
too. And do not connect the
negative (−) cable to the
negative (−) terminal on the dead
battery because this can cause
sparks.
6. Connect the red positive (+)
cable to the positive (+) terminal
of the vehicle with the dead
battery. Use a remote
positive (+) terminal if the
vehicle has one.
7. Do not let the other end touch metal. Connect it to the
positive (+) terminal of the
good battery. Use a remote
positive (+) terminal if the vehicle
has one. 8. Now connect the black
negative (−) cable to the
negative (−) terminal of the
good battery. Use a remote
negative (−) terminal if the
vehicle has one.
Do not let the other end touch
anything until the next step. The
other end of the negative (−)
cable does not go to the dead
battery. It goes to a heavy,
unpainted metal engine part or
to the remote negative (−)
terminal on the vehicle with the
dead battery.
9. Connect the other end of the negative (−) cable to the remote
negative (−) terminal, on the
vehicle with the dead battery.
10. Now start the vehicle with the good battery and run the
engine for a while.
Black plate (92,1)GMC Yukon/Yukon XL Owner Manual - 2012
10-92 Vehicle Care
11. Try to start the vehicle that hadthe dead battery. If it will not
start after a few tries, it
probably needs service.
Notice: If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
A. Heavy, Unpainted Metal Engine Part or Remote Negative (−)
Terminal
B. Good Battery or Remote Positive (+) and Remote
Negative (−) Terminals
C. Dead Battery or Remote Positive (+) Terminal To disconnect the jumper cables
from both vehicles do the following:
1. Disconnect the black
negative (−) cable from the
vehicle that had the bad battery.
2. Disconnect the black negative (−) cable from the
vehicle with the good battery.
3. Disconnect the red positive (+) cable from the vehicle with the
good battery.
4. Disconnect the red positive (+) cable from the other vehicle.
5. Return the remote positive (+) terminal cover, if the vehicle has
one, to its original position.
Black plate (6,1)GMC Yukon/Yukon XL Owner Manual - 2012
13-6 Customer Information
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
GMC and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
GMC and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock
may be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Routing Service: Detailed
maps of North America when
requested either with the most
direct route or the most scenic
route. Additional travel
information is also available.
Allow three weeks for delivery.