Black plate (26,1)GMC Terrain Owner Manual (Include Mex) - 2012
1-26 In Brief
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-888-881-3302
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0801
As the owner of a new GMC, you
are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9 for more
information.
Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need. Online Owner Center (U.S. and
Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
U.S.: gmc.com
(Click on "Owners," then
"Manage My GMC/Owners Login")
Canada: gmcowner.ca
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.
Black plate (33,1)GMC Terrain Owner Manual (Include Mex) - 2012
Seats and Restraints 3-33
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might addto or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, overhead console, front
sensors, side impact sensors,
rollover sensor module, or airbag
wiring can affect the operation of
the airbag system. In addition, the vehicle has a
passenger sensing system for
the right front passenger
position, which includes sensors
that are part of the passenger
seat. The passenger sensing
system may not operate properly
if the original seat trim is
replaced with non-GM covers,
upholstery or trim, or with GM
covers, upholstery or trim
designed for a different vehicle.
Any object, such as an
aftermarket seat heater or a
comfort enhancing pad or
device, installed under or on top
of the seat fabric, could also
interfere with the operation of
the passenger sensing system.
This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing system from
properly turning off the
passenger airbag(s). See
Passenger Sensing System on
page 3‑28.If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See
Customer
Satisfaction Procedure (U.S. and
Canada) on page 13‑1 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels on
page 10‑61 for additional
important information.
Black plate (17,1)GMC Terrain Owner Manual (Include Mex) - 2012
Driving and Operating 9-17
positions (A), and the maximum
vehicle capacity weight (B) in
kilograms and pounds.
The Tire and Loading
Information label also shows the
tire size of the original
equipment tires (C) and the
recommended cold tire inflation
pressures (D). For more
information on tires and inflation
seeTires on page 10‑44 and
Tire Pressure on page 10‑51.
There is also important loading
information on the Certification
label. It tells you the Gross
Vehicle Weight Rating (GVWR)
and the Gross Axle Weight
Rating (GAWR) for the front and
rear axle. See “Certification
Label” later in this section. Steps for Determining Correct
Load Limit
1.Locate the statement
“The
combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs” on your vehicle's
placard.
2.Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3.Subtract the combined
weight of the driver and
passengers from XXX kg or
XXX lbs.
4.The resulting figure equals
the available amount of cargo
and luggage load capacity.
For example, if the “XXX”
amount equals 1400 lbs and
there will be five 150 lb
passengers in your vehicle,
the amount of available cargo and luggage load capacity is
650 lbs (1400
−750 (5 x 150)
= 650 lbs).
5.Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step 4.
6.If your vehicle will be towing
a trailer, the load from your
trailer will be transferred to
your vehicle. Consult this
manual to determine how this
reduces the available cargo
and luggage load capacity of
your vehicle.
See Trailer Towing on page 9‑60
for important information on
towing a trailer, towing safety
rules and trailering tips.
Black plate (19,1)GMC Terrain Owner Manual (Include Mex) - 2012
Driving and Operating 9-19
seating positions. The combined
weight of the driver, passengers,
and cargo should never exceed
the vehicle's capacity weight.
Certification Label
Label Example
A vehicle-specific Certification
label is attached to the lower
center pillar on the driver side of
the vehicle or on the rear edge
of the driver door. The label
shows the size of the vehicle's
original tires and the inflation
pressures needed to obtain thegross weight capacity of the
vehicle. This is called Gross
Vehicle Weight Rating (GVWR).
The GVWR includes the weight
of the vehicle, all occupants,
fuel, and cargo.
The Certification/Tire label also
tells you the maximum weights
for the front and rear axles,
called Gross Axle Weight Rating
(GAWR). To find out the actual
loads on the front and rear
axles, you need to go to a weigh
station and weigh the vehicle.
Your dealer can help you with
this. Be sure to spread out the
load equally on both sides of the
center line.
Never exceed the GVWR for the
vehicle, or the GAWR for either
the front or rear axle.
If the vehicle is carrying a heavy
load, it should be spread out.
See
“Steps for Determining
Correct Load Limit” earlier in this
section.
{WARNING
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.
Your warranty does not cover
parts or components that fail
because of overloading.
Black plate (32,1)GMC Terrain Owner Manual (Include Mex) - 2012
9-32 Driving and Operating
A Driver Information Center (DIC)
message“ECO MODE ON” is also
displayed. See Fuel System
Messages on page 5‑29 for more
information.
When Fuel Economy Mode is on:
.The transmission will upshift
sooner and downshift later.
.The torque converter clutch will
apply sooner and stay on longer.
.The gas pedal will be less
sensitive.
.The vehicle's computer will more
aggressively shut off fuel to the
engine under deceleration.
.The engine idle speed will be
lower.
.Driving performance is more
conservative.
Drive Systems
All-Wheel Drive
Vehicles with this feature always
send engine power to all four
wheels. It is fully automatic, and
adjusts itself as needed for road
conditions.
When using a compact spare tire on
an AWD vehicle, the system
automatically detects the compact
spare and disables AWD. To restore
AWD operation and prevent
excessive wear on the system,
replace the compact spare with a
full-size tire as soon as possible.
See Compact Spare Tire on
page 10‑75 for more information.
Brakes
Antilock Brake
System (ABS)
This vehicle has the Antilock Brake
System (ABS), an advanced
electronic braking system that helps
prevent a braking skid.
When the engine is started and the
vehicle begins to drive away, ABS
checks itself. A momentary motor or
clicking noise might be heard while
this test is going on, and it might
even be noticed that the brake
pedal moves a little. This is normal.
If there is a problem with ABS, this
warning light stays on. See Antilock
Brake System (ABS) Warning Light
on page 5‑17.
Black plate (2,1)GMC Terrain Owner Manual (Include Mex) - 2012
10-2 Vehicle Care
Different Size Tires andWheels . . . . . . . . . . . . . . . . . . . 10-61
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-62
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-63
Wheel Replacement . . . . . . . . 10-64
Tire Chains . . . . . . . . . . . . . . . . . 10-65
If a Tire Goes Flat . . . . . . . . . . 10-65
Tire Changing . . . . . . . . . . . . . . 10-67
Compact Spare Tire . . . . . . . . 10-75
Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-76
Towing
Towing the Vehicle . . . . . . . . . 10-79
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . 10-80
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-83
Interior Care . . . . . . . . . . . . . . . . 10-86
Floor Mats . . . . . . . . . . . . . . . . . . 10-88
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people. Genuine GM parts have one of
these marks:
Black plate (45,1)GMC Terrain Owner Manual (Include Mex) - 2012
Vehicle Care 10-45
WARNING (Continued)
.Overinflated tires are more
likely to be cut, punctured,
or broken by a sudden
impact—such as when
hitting a pothole. Keep tires at
the recommended pressure.
.Worn or old tires can cause a
crash. If the tread is badly
worn, replace them.
.Replace any tires that have
been damaged by impacts
with potholes, curbs, etc.
.Improperly repaired tires can
cause a crash. Only the
dealer or an authorized tire
service center should repair,
replace, dismount, and mount
the tires.
(Continued)
WARNING (Continued)
.Do not spin the tires in
excess of 55 km/h (35 mph)
on slippery surfaces such as
snow, mud, ice, etc.
Excessive spinning may
cause the tires to explode.
Tire Sidewall Labeling
Useful information about a tire is
molded into its sidewall. The
examples show a typical
passenger vehicle tire and a
compact spare tire sidewall.Passenger (P‐Metric) Tire Example
(A) Tire Size:The tire size is a
combination of letters and
numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description. See the
“Tire Size” illustration later in this
section for more detail.
Black plate (46,1)GMC Terrain Owner Manual (Include Mex) - 2012
10-46 Vehicle Care
(B) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet or
exceed all federal safety
guidelines.
(C) DOT (Department of
Transportation)
:The
Department of Transportation
(DOT) code indicates that the
tire is in compliance with the
U.S. Department of
Transportation Motor Vehicle
Safety Standards.
(D) Tire Identification Number
(TIN)
:The letters and numbers
following the DOT (Department
of Transportation) code are the
Tire Identification Number (TIN). The TIN shows the
manufacturer and plant code,
tire size, and date the tire was
manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.
(E) Tire Ply Material
:The type
of cord and number of plies in
the sidewall and under the tread.
(F) Uniform Tire Quality
Grading (UTQG)
:Tire
manufacturers are required to
grade tires based on three
performance factors: treadwear,
traction, and temperature
resistance. For more information
see Uniform Tire Quality
Grading on page 10‑62.
(G) Maximum Cold Inflation
Load Limit
:Maximum load that
can be carried and the
maximum pressure needed to
support that load.
Compact Spare Tire Example
(A) Tire Ply Material:The type
of cord and number of plies in
the sidewall and under the tread.
(B) Temporary Use Only
:The
compact spare tire or temporary
use tire has a tread life of
approximately 5 000 km
(3,000 mi) and should not be
driven at speeds over 105 km/h
(65 mph). The compact spare
tire is for emergency use when a
regular road tire has lost air and
gone flat. If the vehicle has a