2012 GMC TERRAIN service schedule

Black plate (2,1)GMC Terrain Owner Manual (Include Mex) - 2012
2012 GMC Terrain Owner ManualM
Jump Starting . . . . . . . . . . . . . . . 10-76
Towing . . . . . . . . . . . . . . . . . . . . . . 10-79
Appearance Care . . . . . . . . . . . 10-83
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-18
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (26,1)GMC Terrain Owner Manual (Include Mex) - 2012
1-26 In Brief
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-888-881-3302
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0801
As the owner of a new GMC, you
are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9 for more
information.
Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need. Online Owner Center (U.S. and
Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
U.S.: gmc.com
(Click on "Owners," then
"Manage My GMC/Owners Login")
Canada: gmcowner.ca
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.

Black plate (34,1)GMC Terrain Owner Manual (Include Mex) - 2012
3-34 Seats and Restraints
Q: Because I have a disability,I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure (U.S. and
Canada) on page 13‑1 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑11 for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3‑23. See your dealer for
service.
Replacing Airbag System
Parts after a Crash
{WARNING
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not work properly and may not
protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.

Black plate (20,1)GMC Terrain Owner Manual (Include Mex) - 2012
5-20 Instruments and Controls
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS.
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
A tire pressure message can
accompany the light. SeeTire
Messages on page 5‑32 for more
information. Stop as soon as
possible, and inflate the tires to the
pressure value shown on the Tire
and Loading Information label. See
Tire Pressure on page 10‑51 for
more information. When the Light Flashes First and
Then Is On Steady
This indicates that there may be a
problem with the TPMS. The light
flashes for about a minute and stays
on steady for the remainder of the
ignition cycle. This sequence
repeats with every ignition cycle.
See
Tire Pressure Monitor
Operation on page 10‑54 for more
information.
Engine Oil Pressure Light
{WARNING
Do not keep driving if the oil
pressure is low. The engine can
become so hot that it catches fire.
Someone could be burned. Check
the oil as soon as possible and
have the vehicle serviced. Notice:
Lack of proper engine oil
maintenance can damage the
engine. The repairs would not be
covered by the vehicle warranty.
Always follow the maintenance
schedule for changing engine oil.
The oil pressure light should come
on briefly as the engine is started.
If it does not come on, have the
vehicle serviced by your dealer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and might have
some other system problem. See
your dealer.

Black plate (6,1)GMC Terrain Owner Manual (Include Mex) - 2012
8-6 Climate Controls
Maintenance
Passenger Compartment
Air Filter
The filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
SeeMaintenance Schedule on
page 11‑3 for replacement intervals.
To find out what type of filter to use,
see Maintenance Replacement
Parts on page 11‑14.
The passenger compartment air
filter can be accessed by removing
the entire glove box.
1. Open the glove box completely and locate the stop tab on top of
the glove box door.
2. Push the stop tab upwards untilthe stop tab is under the
instrument panel assembly and
the glove box is released.
3. Unsnap the tabs beneath the glove box that connects it to the
bottom of the instrument panel
assembly.
4. Remove the glove box.
5. Locate the service door for the passenger compartment air filter.
6. Push the two tabs upwards and release the latches holding the
service door. Lift the
service door.7. Remove the old air filter.
8. Install the new air filter.
9. Close the service door andlatches.
10. Re‐install the glove box.
See your dealer if additional
assistance is needed.

Black plate (11,1)GMC Terrain Owner Manual (Include Mex) - 2012
Driving and Operating 9-11
While the exhaust pipe is under
water, you will not be able to start
the engine. When going through
water, the brakes get wet, and it
might take longer to stop. See
Driving on Wet Roads on page 9‑11.
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody or
chassis, or under the hood. These
accumulations can be a fire hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, and
exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. Refer to the
Maintenance Schedule on
page 11‑3for more information.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{WARNING
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
(Continued)
WARNING (Continued)
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.

Black plate (60,1)GMC Terrain Owner Manual (Include Mex) - 2012
9-60 Driving and Operating
Parking on Hills
{WARNING
Parking the vehicle on a hill with
the trailer attached can be
dangerous. If something goes
wrong, the rig could start to move.
People can be injured, and both
the vehicle and the trailer can be
damaged. When possible, always
park the rig on a flat surface.
If parking the rig on a hill:
1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if facing
downhill or into traffic if facing
uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, release the brake pedal
until the chocks absorb the load. 4. Reapply the brake pedal. Then
apply the parking brake and shift
into P (Park).
5. Release the brake pedal.Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
2. Start the engine.
3. Shift into a gear.
4. Release the parking brake.
5. Let up on the brake pedal.
6. Drive slowly until the trailer is clear of the chocks.
7. Stop and have someone pick up and store the chocks.
Maintenance When Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See this
manual's Maintenance Schedule or
Index for more information. Things
that are especially important in
trailer operation are automatic
transmission fluid, engine oil, axle lubricant, belts, cooling system and
brake system. Inspect these before
and during the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Engine Cooling When Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See
Engine Overheating
on page 10‑20.
Trailer Towing
Before pulling a trailer, there are
three important considerations that
have to do with weight:
.The weight of the trailer
.The weight of the trailer tongue
.The total weight on the vehicle's
tires

Black plate (14,1)GMC Terrain Owner Manual (Include Mex) - 2012
10-14 Vehicle Care
There is a special procedure for
checking and changing the
transmission fluid. Because this
procedure is difficult, this should be
done at your dealer. Contact your
dealer for additional information or
the procedure can be found in the
service manual. To purchase a
service manual, seeService
Publications Ordering Information
on page 13‑17.
Change the fluid and filter at the
intervals listed in Maintenance
Schedule on page 11‑3, and be sure
to use the fluid listed in
Recommended Fluids and
Lubricants on page 11‑12.Engine Air Cleaner/Filter
See Engine Compartment Overview
on page 10‑6 for the location of the
engine air cleaner/filter.
When to Inspect the Engine Air
Cleaner/Filter
Inspect or replace the air cleaner/
filter at the scheduled maintenance
intervals. See Maintenance
Schedule on page 11‑3 for more
information. If driving in dusty/dirty
conditions, inspect the filter at each
engine oil change.
How to Inspect the Engine Air
Cleaner/Filter
To inspect the air cleaner/filter,
remove the filter from the vehicle
and lightly shake the filter to release
loose dust and dirt. If the filter
remains covered with dirt, a new
filter is required. Never use
compressed air to clean the filter. To inspect or replace the engine air
cleaner/filter:
1. Open the hood. See
Hood on
page 10‑5.
2. Locate the air filter housing on the passenger side of the engine
compartment. See Engine
Compartment Overview on
page 10‑6.
3. Remove the four air cleaner housing cover screws.