2012 GMC TERRAIN service

Black plate (2,1)GMC Terrain Owner Manual (Include Mex) - 2012
2012 GMC Terrain Owner ManualM
Jump Starting . . . . . . . . . . . . . . . 10-76
Towing . . . . . . . . . . . . . . . . . . . . . . 10-79
Appearance Care . . . . . . . . . . . 10-83
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-18
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)GMC Terrain Owner Manual (Include Mex) - 2012
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, GMC, the
GMC Truck Emblem, and TERRAIN
are trademarks and/or service
marks of General Motors LLC, its
subsidiaries, affiliates, or licensors.This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for GMC
Motor Division wherever it appears
in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue
française
www.helminc.com
Litho in U.S.A.
Part No. 22862219 B Second Printing©2011 General Motors LLC. All Rights Reserved.

Black plate (4,1)GMC Terrain Owner Manual (Include Mex) - 2012
iv Introduction
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Dangerindicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning orCaution indicates a
hazard that could result in injury or
death.
{WARNING
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.

Black plate (19,1)GMC Terrain Owner Manual (Include Mex) - 2012
In Brief 1-19
Vehicle Features
Radio(s)
VOL/O:Press to turn the system
on and off. Turn to increase or
decrease the volume.
SOURCE: Press to choose
between FM, AM, XM™,
if equipped, CD, or AUX.
MENU/SEL: Turn to select radio
stations.
Press to show available information
about the current station or track.
D: Press to go to the main menu.
gSEEK: Press to seek the
previous station or track.
lSEEK: Press to seek the next
station or track.
Buttons 1 ‐6: Press to save and
select favorite stations
For more information about these
and other radio features, see
Overview on page 7‑3. For more information about the Rear
Seat Entertainment (RSE) System
(if equipped), see
Rear Seat
Entertainment (RSE) System on
page 7‑22.
For more information about the Rear
Seat Audio (RSA) System, see Rear
Seat Audio (RSA) System on
page 7‑32.
For information about setting the
clock, see Clock on page 5‑5.
Storing a Favorite Station
Stations from all bands can be
stored in the favorite lists in any
order. Up to six stations can be
stored in each favorite page and the
number of available favorite pages
can be set.
To store the station to a position in
the list, press the corresponding
numeric button 1-6 until the station
can be heard again.
For more information, see “Storing
and Retrieving Favorites” inAM-FM
Radio on page 7‑8.
Satellite Radio
Vehicles with an XM™ satellite radio
tuner and a valid XM satellite radio
subscription can receive XM
programming.
XM Satellite Radio Service
XM is a satellite radio service based
in the 48 contiguous United States
and 10 Canadian provinces. XM
satellite radio has a wide variety of
programming and commercial-free
music, coast to coast, and in
digital-quality sound. A fee is
required to receive the XM service.
For more information refer to:
.www.xmradio.com or call
1-800-929-2100 (U.S.).
.www.xmradio.ca or call
1-877-438-9677 (Canada).
For more information, see Satellite
Radio on page 7‑11.

Black plate (26,1)GMC Terrain Owner Manual (Include Mex) - 2012
1-26 In Brief
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-888-881-3302
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0801
As the owner of a new GMC, you
are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9 for more
information.
Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need. Online Owner Center (U.S. and
Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
U.S.: gmc.com
(Click on "Owners," then
"Manage My GMC/Owners Login")
Canada: gmcowner.ca
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.

Black plate (3,1)GMC Terrain Owner Manual (Include Mex) - 2012
Keys, Doors, and Windows 2-3
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. SeeOnStar
Overview on page 14‑1.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement on
page 13‑21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter will work up to 60 m
(195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑3.
RKE Without Remote Start Shown
The following may be available:
Q(Lock): Press to lock all doors.
The turn signal indicators may flash
and/or the horn may sound to
indicate locking. See “Remote Lock
Feedback” underVehicle
Personalization on page 5‑33. If a
passenger door is open when
Qis
pressed, all doors lock. If the driver
door is open when
Qis pressed, all
doors lock except the driver door.

Black plate (11,1)GMC Terrain Owner Manual (Include Mex) - 2012
Keys, Doors, and Windows 2-11
In either the MAX or the 3/4 mode,
the liftgate can be power opened
and closed by:
.First pressingKand then
pressing and holding
Von the
RKE transmitter until the liftgate
starts moving. See Remote
Keyless Entry (RKE) System
Operation on page 2‑3.
.Pressing the power liftgate
button in the center of the mode
switch on the overhead console,
with the driver door unlocked.
.Pressing the touch pad switch
on the liftgate outside handle,
with all doors unlocked, to open
the liftgate.
Press and release8on the
liftgate adjacent to the latch to close
the liftgate.
Pressing any button, or the touch
pad switch, while the liftgate is
moving stops it. Pressing the button
or RKE transmitter again reverses
the direction. The touch pad switch
will stop the liftgate from moving.
There is a minimum distance that
the power liftgate must already be
open for the system to hold it open.
If movement is stopped below that
minimum, the liftgate closes. Do not force the liftgate open or
closed during a power cycle.
The power liftgate may be
temporarily disabled under extreme
temperatures or low battery
conditions. If this occurs, the liftgate
can still be operated manually.
If the vehicle is shifted out of
P (Park) while the power function is
in progress, the liftgate power
function will continue to completion.
If the vehicle is shifted out of
P (Park) and accelerated before the
power liftgate latch is closed, the
liftgate may reverse to the open
position. Cargo could fall out of the
vehicle. Always make sure the
power liftgate is closed and latched
before driving away.
If the liftgate is power opened and
the liftgate support struts have lost
pressure, the turn signals flash and
a chime will sound. The liftgate
stays open temporarily, and then
slowly closes. See a dealer for
service before using the liftgate.

Black plate (14,1)GMC Terrain Owner Manual (Include Mex) - 2012
2-14 Keys, Doors, and Windows
How to Detect a Tamper
Condition
IfKis pressed and the horn
sounds, an attempted break-in has
occurred while the system was
armed.
If the alarm has been activated, the
THEFT ATTEMPTED message will
appear on the DIC. See Key and
Lock Messages on page 5‑29 for
additional information.
Immobilizer
See Radio Frequency Statement on
page 13‑21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed. The vehicle is automatically
immobilized when the key is
removed from the ignition.
The system is automatically
disarmed when the vehicle is
started with the correct key. The key
uses a transponder that matches an
immobilizer control unit in the
vehicle and automatically disarms
the system. Only an authorized key
starts the vehicle. The vehicle may
not start if the key is damaged.
The security light, located in the
instrument panel cluster, comes on
if there is a problem with arming or
disarming the theft-deterrent
system.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged
or the light continues to stay on, try
another ignition key. If the engine
does not start with the other key, the
vehicle needs service. If the vehicle
does start, the first key may be
damaged. See your dealer who can
service the theft-deterrent system
and have a new key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.