Black plate (2,1)GMC Terrain Owner Manual (Include Mex) - 2012
2012 GMC Terrain Owner ManualM
Jump Starting . . . . . . . . . . . . . . . 10-76
Towing . . . . . . . . . . . . . . . . . . . . . . 10-79
Appearance Care . . . . . . . . . . . 10-83
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-18
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
Black plate (26,1)GMC Terrain Owner Manual (Include Mex) - 2012
1-26 In Brief
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-888-881-3302
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0801
As the owner of a new GMC, you
are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9 for more
information.
Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need. Online Owner Center (U.S. and
Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
U.S.: gmc.com
(Click on "Owners," then
"Manage My GMC/Owners Login")
Canada: gmcowner.ca
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.
Black plate (34,1)GMC Terrain Owner Manual (Include Mex) - 2012
3-34 Seats and Restraints
Q: Because I have a disability,I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure (U.S. and
Canada) on page 13‑1 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑11 for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3‑23. See your dealer for
service.
Replacing Airbag System
Parts after a Crash
{WARNING
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not work properly and may not
protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
Black plate (20,1)GMC Terrain Owner Manual (Include Mex) - 2012
5-20 Instruments and Controls
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS.
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
A tire pressure message can
accompany the light. SeeTire
Messages on page 5‑32 for more
information. Stop as soon as
possible, and inflate the tires to the
pressure value shown on the Tire
and Loading Information label. See
Tire Pressure on page 10‑51 for
more information. When the Light Flashes First and
Then Is On Steady
This indicates that there may be a
problem with the TPMS. The light
flashes for about a minute and stays
on steady for the remainder of the
ignition cycle. This sequence
repeats with every ignition cycle.
See
Tire Pressure Monitor
Operation on page 10‑54 for more
information.
Engine Oil Pressure Light
{WARNING
Do not keep driving if the oil
pressure is low. The engine can
become so hot that it catches fire.
Someone could be burned. Check
the oil as soon as possible and
have the vehicle serviced. Notice:
Lack of proper engine oil
maintenance can damage the
engine. The repairs would not be
covered by the vehicle warranty.
Always follow the maintenance
schedule for changing engine oil.
The oil pressure light should come
on briefly as the engine is started.
If it does not come on, have the
vehicle serviced by your dealer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and might have
some other system problem. See
your dealer.
Black plate (25,1)GMC Terrain Owner Manual (Include Mex) - 2012
Instruments and Controls 5-25
Turn-by-Turn
This display is used for the OnStar
or Navigation System Turn-by-Turn
guidance. SeeOnStar Overview on
page 14‑1 or the Navigation manual,
if the vehicle has navigation, for
more information.
Blank Display
This display shows no information.
Vehicle Information Menu
Items
Press the MENU button until Vehicle
Information Menu is displayed. Then
press
Rto scroll through the
following menu items:
.Unit
.Tire Pressure
.Remaining Oil Life
.Blank Display Unit
Press SET/CLR to enter the unit
menu. Then press
QorRto switch
between METRIC or US when the
Unit display is active. Press SET/
CLR to confirm the setting. This will
change the displays on the cluster
and DIC to either metric or English
(US) measurements.
Tire Pressure
The display will show a vehicle with
the approximate pressures of all
four tires. Tire pressure is displayed
in either kilopascal (kPa) or in
pounds per square inch (psi).
See Tire Pressure Monitor System
on page 10‑52 andTire Pressure
Monitor Operation on page 10‑54 for
more information. Remaining Oil Life
This display shows an estimate of
the oil's remaining useful life.
If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
See
Engine Oil Messages on
page 5‑28. The oil should be
changed as soon as possible. See
Engine Oil on page 10‑10. In
addition to the engine oil life system
monitoring the oil life, additional
maintenance is recommended in the
Maintenance Schedule in this
manual. See Maintenance Schedule
on page 11‑3 for more information.
Remember, the Oil Life display must
be reset after each oil change. It will
not reset itself. Also, be careful not
to reset the Oil Life display
accidentally at any time other than
when the oil has just been changed.
Black plate (28,1)GMC Terrain Owner Manual (Include Mex) - 2012
5-28 Instruments and Controls
Engine Cooling System
Messages
A/C OFF DUE TO HIGH
ENGINE TEMP
This message displays when the
engine coolant becomes hotter than
the normal operating temperature.
To avoid added strain on a hot
engine, the air conditioning
compressor automatically turns off.
When the coolant temperature
returns to normal, the air
conditioning compressor turns back
on. You can continue to drive the
vehicle.
If this message continues to appear,
have the system repaired by your
dealer as soon as possible to avoid
damage to the engine.
COOLANT LEVEL LOW ADD
COOLANT
This message will display if the
coolant is low. SeeEngine Coolant
on page 10‑17.
ENGINE
OVERHEATED —IDLE
ENGINE
This message displays when the
engine coolant temperature is too
hot. Stop and allow the vehicle to
idle until it cools down.
ENGINE
OVERHEATED —STOP
ENGINE
This message displays and a
continuous chime sounds if the
engine cooling system reaches
unsafe temperatures for operation.
Stop and turn off the vehicle as
soon as it is safe to do so to avoid
severe damage. This message
clears when the engine has cooled
to a safe operating temperature.
HIGH COOLANT
TEMPERATURE
This message displays if the coolant
temperature is hot. See Engine
Overheating on page 10‑20.
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when the
engine oil needs to be changed.
When you change the engine oil, be
sure to reset the Oil Life System.
See Engine Oil Life System on
page 10‑12 andDriver Information
Center (DIC) on page 5‑23 for
information on how to reset the
system. See Engine Oil on
page 10‑10 andMaintenance
Schedule on page 11‑3 for more
information.
ENGINE OIL HOT, IDLE
ENGINE
This message displays when the
engine oil temperature is too hot.
Stop and allow the vehicle to idle
until it cools down.
ENGINE OIL LOW —ADD OIL
This message displays when the
engine oil level is too low. Check the
oil level. See Engine Oil on
page 10‑10.
Black plate (6,1)GMC Terrain Owner Manual (Include Mex) - 2012
8-6 Climate Controls
Maintenance
Passenger Compartment
Air Filter
The filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
SeeMaintenance Schedule on
page 11‑3 for replacement intervals.
To find out what type of filter to use,
see Maintenance Replacement
Parts on page 11‑14.
The passenger compartment air
filter can be accessed by removing
the entire glove box.
1. Open the glove box completely and locate the stop tab on top of
the glove box door.
2. Push the stop tab upwards untilthe stop tab is under the
instrument panel assembly and
the glove box is released.
3. Unsnap the tabs beneath the glove box that connects it to the
bottom of the instrument panel
assembly.
4. Remove the glove box.
5. Locate the service door for the passenger compartment air filter.
6. Push the two tabs upwards and release the latches holding the
service door. Lift the
service door.7. Remove the old air filter.
8. Install the new air filter.
9. Close the service door andlatches.
10. Re‐install the glove box.
See your dealer if additional
assistance is needed.
Black plate (11,1)GMC Terrain Owner Manual (Include Mex) - 2012
Driving and Operating 9-11
While the exhaust pipe is under
water, you will not be able to start
the engine. When going through
water, the brakes get wet, and it
might take longer to stop. See
Driving on Wet Roads on page 9‑11.
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody or
chassis, or under the hood. These
accumulations can be a fire hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, and
exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. Refer to the
Maintenance Schedule on
page 11‑3for more information.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{WARNING
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
(Continued)
WARNING (Continued)
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.