2012 GMC TERRAIN factory

Black plate (33,1)GMC Terrain Owner Manual (Include Mex) - 2012
Instruments and Controls 5-33
Vehicle Reminder
Messages
ICE POSSIBLE DRIVE
WITH CARE
This message is displayed when ice
conditions are possible.
TURN WIPER CONTROL TO
INTERMITTENT FIRST
This message is displayed when
attempting to adjust the intermittent
wiper speed without intermittent
selected on the wiper control. See
Windshield Wiper/Washer on
page 5‑3.
Vehicle
Personalization
The audio system controls are used
to access the personalization
menus for customizing vehicle
features.
CONFIG (Configuration):Press to
access the Configuration
Settings Menu.
MENU/SELECT Knob: Press the
center of this knob to enter the
menus and select menu items. Turn
the knob to scroll through the
menus.
EBACK: Press to exit or move
backwards in a menu.
Entering the Personalization
Menus
1. Turn the infotainment system on and press the CONFIG button to
access the Configuration
Settings menu. 2. Turn the MENU/SELECT knob to
highlight Vehicle Settings.
3. Press the center of the MENU/ SELECT knob to select the
Vehicle Settings menu.
The following list of menu items will
be available:
.Climate and Air Quality
.Comfort and Convenience
.Collision/Detection Systems
.Languages
.Lighting
.Power Door Locks
.Remote Lock/Unlock/Start
.Return to Factory Settings
Turn the MENU/SELECT knob to
highlight the menu. Press the knob
to select it. Each of the menus is
detailed in the following information.
All of the menus may not be
available. Only those tied to the
features on your vehicle will be
shown.

Black plate (38,1)GMC Terrain Owner Manual (Include Mex) - 2012
5-38 Instruments and Controls
Memory Remote Recall
This allows the Memory Remote
Recall feature to be turned on or off.
When on, this feature will recall the
current driver's last seat, outside
mirrors upon unlocking the driver
door with the RKE, and opening that
door. The current driver is identified
when the RKE transmitter is used to
unlock the driver door. See“Memory
Remote Recall” underPower Seat
Adjustment on page 3‑4 for more
information.
Memory Remote Recall is when the
memorized settings will be recalled
as you unlock the vehicle.
Press the MENU/SELECT knob
when “Memory Remote Recall” is
highlighted to toggle between “On”
or “Off.” Press
EBACK to confirm
the selection and go back to the
last menu.
Return to Factory Settings
Select “Return to Factory Settings”
to return all of the vehicle
personalization to the default
settings. Turn the knob to select
“Yes” or“No.” Press the knob to
confirm and go back to the
last menu.

Black plate (16,1)GMC Terrain Owner Manual (Include Mex) - 2012
9-16 Driving and Operating
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo and all
nonfactory‐installed options.
Two labels on the vehicle show
how much weight it may
properly carry, the Tire and
Loading Information label and
the Certification label.{WARNING
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle. Tire and Loading Information
Label
Label Example
A vehicle specific Tire and
Loading Information label is
attached to the vehicle's center
pillar (B-pillar). With the driver's
door open, you will find the label
attached near the door lock
post. The Tire and Loading
Information label shows the
number of occupant seating

Black plate (30,1)GMC Terrain Owner Manual (Include Mex) - 2012
10-30 Vehicle Care
Headlamp Aiming
The headlamp aiming system has
been preset at the factory.
If the vehicle is damaged in an
accident, the aim of the headlamps
may be affected and adjustment
may be necessary.
It is recommended that a dealer
adjust the headlamps. To re-aim the
headlamps yourself, use the
following procedure.
The vehicle should be properly
prepared as follows. The vehicle:
.Should be placed so the
headlamps are 7.6 m (25 ft) from
a light colored wall.
.Must have all four tires on a
level surface which is level all
the way to the wall.
.Should be placed so it is
perpendicular to the wall or other
flat surface.
.Should not have any snow, ice,
or mud on it.
.Should be fully assembled and
all other work stopped while
headlamp aiming is being
performed.
.Should be normally loaded with
a full tank of fuel and one person
or 75 kg (160 lbs) sitting in the
driver's seat.
.Tires should be properly inflated.
Headlamp aiming is done with the
vehicle's low-beam headlamps. The
high-beam headlamps will be
correctly aimed if the low-beam
headlamps are aimed properly. To adjust the vertical aim, do the
following:
1. Open the hood. See
Hood on
page 10‑5 for more information.
2. Locate the aim dot on the lens of
the low‐beam headlamp.
3. Measure the distance from the ground to the aim dot on the
low‐beam headlamp. Record the
distance.

Black plate (63,1)GMC Terrain Owner Manual (Include Mex) - 2012
Vehicle Care 10-63
Traction–AA, A, B, C
The traction grades, from
highest to lowest, are AA, A, B,
and C. Those grades represent
the tire's ability to stop on wet
pavement as measured under
controlled conditions on
specified government test
surfaces of asphalt and
concrete. A tire marked C may
have poor traction performance.
Warning: The traction grade
assigned to this tire is based on
straight-ahead braking traction
tests, and does not include
acceleration, cornering,
hydroplaning, or peak traction
characteristics. Temperature
–A, B, C
The temperature grades are A
(the highest), B, and C,
representing the tire's resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled
conditions on a specified indoor
laboratory test wheel. Sustained
high temperature can cause the
material of the tire to degenerate
and reduce tire life, and
excessive temperature can lead
to sudden tire failure. The grade
C corresponds to a level of
performance which all
passenger car tires must meet
under the Federal Motor Safety
Standard No. 109. Grades B and
A represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law. Warning: The
temperature grade for this tire is
established for a tire that is
properly inflated and not overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
Wheel Alignment and Tire
Balance
The tires and wheels were aligned
and balanced at the factory to
provide the longest tire life and best
overall performance. Adjustments to
wheel alignment and tire balancing
will not be necessary on a regular
basis. However, check the
alignment if there is unusual tire
wear or if the vehicle is pulling to
one side or the other. If the vehicle
vibrates when driving on a smooth
road, the tires and wheels might
need to be rebalanced. See your
dealer for proper diagnosis.

Black plate (3,1)GMC Terrain Owner Manual (Include Mex) - 2012
Customer Information 13-3
STEP THREE—Canadian
Owners: In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Limited wants you to be aware of its
participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge. For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).Customer Satisfaction
Procedure (Mexico)
Did you get the Warranty Extension
Plan? This plan is recommended by
General Motors to supplement the
warranty included with the new
vehicle purchase.
See your dealer for details.
Customer Assistance
Procedure
Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with the
transaction, sale, or usage of the
vehicle must be handled by your
dealer sales or service departments.