2012 GMC TERRAIN transmission

Black plate (10,1)GMC Terrain Owner Manual (Include Mex) - 2012
13-10 Customer Information
Roadside Assistance provides
assistance to the driver and
passengers while driving the vehicle
within your city of residence or on
any passable road in Mexico, the
United States, and Canada.
Services are subject to the
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the GMC
Customer Assistance Center at
01-800-466-0801.Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
GMC dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for GMC
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.

Black plate (17,1)GMC Terrain Owner Manual (Include Mex) - 2012
Customer Information 13-17
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.

Black plate (19,1)GMC Terrain Owner Manual (Include Mex) - 2012
Customer Information 13-19
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify General Motors.
Call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
This GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service the vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio presets, seat positions, and
temperature settings.

Black plate (5,1)GMC Terrain Owner Manual (Include Mex) - 2012
OnStar 14-5
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
Qto
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.

Black plate (8,1)GMC Terrain Owner Manual (Include Mex) - 2012
14-8 OnStar
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Push
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment on page 9‑64. Added
electrical equipment may interfere
with the operation of the OnStar
system and cause it to not operate.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com. Privacy-sensitive
users of wireless communications
are cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Third parties may unlawfully
intercept or access transmissions
and private communications without
consent.

Black plate (1,1)GMC Terrain Owner Manual (Include Mex) - 2012
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-25
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-64
Additional Information,
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-5
Air Cleaner/Filter, Engine . . . . . 10-14
Air Conditioning . . . . . . . . . . . . . . . . 8-3
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 8-6
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-34
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-26
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-28
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-26 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-26
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-24
Where Are the Airbags? . . . . . . 3-23
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-33
Passenger Status Indicator . . . 5-12
Readiness Light . . . . . . . . . . . . . . 5-11
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-32
System Check . . . . . . . . . . . . . . . . 3-21
Alarm System Anti-theft . . . . . . . . . . . . . . . . . . . . . . 2-13
All-Wheel Drive . . . . . . . . . 10-26, 9-32
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-8
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 7-14
Anti-theft Alarm System . . . . . . . . . . . . . . . . 2-13
Alarm System Messages . . . . . 5-31
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-32
Warning Light . . . . . . . . . . . . . . . . . 5-17 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-83
Interior . . . . . . . . . . . . . . . . . . . . . . 10-86
Assistance Program, Roadside . . . . . . . . . . . . . . . 13-7, 13-9
Audio Players . . . . . . . . . . . . . . . . . 7-14 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Audio System Radio Reception . . . . . . . . . . . . . . 7-13
Rear Seat (RSA) . . . . . . . . . . . . . 7-32
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Climate Control System . . . . . . . . 8-3
Headlamp System . . . . . . . . . . . . . 6-3
Transmission . . . . . . . . . . . . . . . . . 9-29
Transmission Fluid . . . . . . . . . 10-13
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-31
Shift Lock ControlFunction Check . . . . . . . . . . . 10-27
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 7-18

Black plate (2,1)GMC Terrain Owner Manual (Include Mex) - 2012
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-26Jump Starting . . . . . . . . . . . . . . . 10-76
Load Management . . . . . . . . . . . . . 6-5
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-26
Blade Replacement, Wiper . . . 10-28
Blind Spot Mirrors . . . . . . . . . . . . . 2-15
Bluetooth . . . . . . . . . . 7-34, 7-36, 7-39
Brake System Warning Light . . . . . . . . 5-16
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-23 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-32
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-34
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-24
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-33
System Messages . . . . . . . . . . . . 5-27
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Break-In, New Vehicle . . . . . . . . . 9-20
Bulb Replacement . . . . . . . . . . . . 10-37 Fog Lamps . . . . . . . . . . . . . 10-33, 6-4
Headlamp Aiming . . . . . . . . . . . 10-30
Headlamps . . . . . . . . . . . . . . . . . 10-32 Bulb Replacement (cont'd)
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-32
License Plate Lamps . . . . . . . 10-36
Taillamps, Turn Signal, Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . 10-34
Buying New Tires . . . . . . . . . . . . . 10-59
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California
Fuel Requirements . . . . . . . . . . . 9-52
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Camera, Rear Vision . . . . . . . . . . 9-45
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-28
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Winter Driving . . . . . . . . . . . . . . . . 9-13 Cargo
Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Tie-Downs . . . . . . . . . . . . . . . . . . . . . 4-2
Cautions, Danger, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-14
Center Console Storage . . . . . . . . 4-1
Chains, Tire . . . . . . . . . . . . . . . . . . 10-65
Charging System Light . . . . . . . . 5-13
Check Engine Light . . . . . . . . . . . . . . . . . . 5-13
Ignition
Transmission Lock . . . . . . . . 10-28
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-37
Lower Anchors and Tethers for Children . . . . . . . . . 3-44
Older Children . . . . . . . . . . . . . . . . 3-35
Securing . . . . . . . . . . . . . . . . 3-49, 3-52
Systems . . . . . . . . . . . . . . . . . . . . . . 3-40
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-83
Interior Care . . . . . . . . . . . . . . . . 10-86

Black plate (4,1)GMC Terrain Owner Manual (Include Mex) - 2012
i-4 INDEX
Driving (cont'd)Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-16
Wet Roads . . . . . . . . . . . . . . . . . . . 9-11
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-13
DVD Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-22
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-53
ECO Button . . . . . . . . . . . . . . . . . . . 9-31
Economy Mode
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-31
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . 9-64
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-38
Fuses . . . . . . . . . . . . . . . . . . . . . . 10-38
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-42
Emergency, OnStar
®. . . . . . . . . . 14-2 Engine
Air Cleaner/Filter . . . . . . . . . . . 10-14
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-13
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-17
Coolant Heater . . . . . . . . . . . . . . . 9-25
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-10
Cooling System . . . . . . . . . . . . . 10-15
Cooling System Messages . . . 5-28
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-28
Oil Life System . . . . . . . . . . . . . 10-12
Oil Messages . . . . . . . . . . . . . . . . . 5-28
Overheating . . . . . . . . . . . . . . . . 10-20
Power Messages . . . . . . . . . . . . . 5-29
Pressure Light . . . . . . . . . . . . . . . . 5-20
Running While Parked . . . . . . . . 9-28
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-23
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-5
Equipment, Towing . . . . . . . . . . . . 9-63
Event Data Recorders . . . . . . . . 13-20
Extender, Safety Belt . . . . . . . . . . 3-19
Exterior Lamp Controls . . . . . . . . . 6-1
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . 1-10
Filter, Engine Air Cleaner . . . . . . . . . 10-14
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-65 Changing . . . . . . . . . . . . . . . . . . . 10-67
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-88
Fluid Automatic Transmission . . . . 10-13
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-24
Power Steering . . . . . . . . . . . . . 10-22
Washer . . . . . . . . . . . . . . . . . . . . . 10-23
Fog Lamps
Bulb Replacement . . . . . . 10-33, 6-4
Forward Collision Alert (FCA) Warning Light . . . . . . . . . 5-18
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-9