Black plate (27,1)GMC Terrain Owner Manual (Include Mex) - 2012
Infotainment System 7-27
Remote Control
To use the remote control, aim it at
the transmitter window at either
seatback console and press the
button. Direct sunlight or very bright
light could affect the ability of the
RSE transmitter to receive signals
from the remote control. Check the
batteries if the remote control does
not seem to be working. See
“Battery Replacement”later in this
section. Objects blocking the line of
sight could also affect the function
of the remote control. If a CD, DVD, or MP3 disc is in the
Radio DVD slot, the remote control
Obutton can be used to turn on the
video screen display and start the
disc. The infotainment system can
also turn on the video screen
display. See the separate navigation
manual for more information.
Notice: Storing the remote
control in a hot area or in direct
sunlight can damage it, and the
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the remote control stored in a
cool, dry place.
Remote Control Buttons
O(Power): Press to turn the video
screens on and off.
P(Illumination): Press to turn the
remote control backlight on. The
backlight times out after several
seconds if no other button is
pressed.
v(Title): Press to return to the
main menu of the DVD. This
function could vary for each disc.
y(Main Menu): Press to access
the DVD menu. The DVD menu is
different on every DVD. Use the
navigation arrows to move the
cursor. After making a selection
press the enter button. This button
only operates when using a DVD.
n,q,p,o(Menu Navigation
Arrows): Use the arrow buttons to
navigate through a menu.
r(Enter): Press to select the
highlighted choice in any menu.
z(Display Menu): Press to adjust
the brightness and screen display
mode, and display the
language menu.
Black plate (30,1)GMC Terrain Owner Manual (Include Mex) - 2012
7-30 Infotainment System
Tips and Troubleshooting Chart
ProblemRecommended Action
No power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or it
looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, the pushing play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the Stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
Stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode by pressing the AUX button on the remote
control.
Check the auxiliary input connections at both devices.
Black plate (5,1)GMC Terrain Owner Manual (Include Mex) - 2012
Climate Controls 8-5
Rear Window Defogger
1REAR (Rear Defogger):Press
to turn the rear window defogger on
or off. The rear window defogger
turns off after about 10 minutes.
It can also be turned off by turning
the ignition to ACC/ACCESSORY or
LOCK/OFF. If turned on again, it
runs for about five minutes before
turning off.
Do not drive the vehicle until all the
windows are clear.
Notice: Do not use a razor blade
or sharp object to clear the inside
rear window. Do not adhere
anything to the defogger grid
lines in the rear glass. These
actions may damage the rear
defogger. Repairs would not be
covered by your warranty.
L/M(Driver and Passenger
Heated Seats): For vehicles with
heated seats, see Heated Front
Seats on page 3‑9. Remote Start Climate Control
Operation:
For vehicles with the
remote vehicle start feature, the
climate control system may run
when the vehicle is started remotely.
The system uses the driver's
previous settings to heat or cool the
inside of the vehicle. The front
heated seats will turn on if it is cold
outside. The heated seat indicator
lights do not come on during a
remote start. See Remote Vehicle
Start on page 2‑5.
Sensors
The solar sensor, located on top of
the instrument panel near the
windshield, monitors the solar heat.
The climate control system uses the
information to adjust the
temperature, fan speed,
recirculation, and air delivery mode.
Do not cover the solar sensor or the
system will not work properly.
Air Vents
Use the air outlets, located in the
center and on the side of the
instrument panel, to direct the
airflow. Use the thumbwheels
located near the center air outlets,
to open or close off the airflow.
Operation Tips
.Clear away any ice, snow,
or leaves from air inlets at the
base of the windshield that could
block the flow of air into the
vehicle.
.Keep the path under the front
seats clear of objects to help
circulate the air inside of the
vehicle more effectively.
.Use of non‐GM approved hood
deflectors can adversely affect
the performance of the system.
Check with your dealer before
adding equipment to the outside
of the vehicle.
Black plate (7,1)GMC Terrain Owner Manual (Include Mex) - 2012
Vehicle Care 10-7
A.Engine Air Cleaner/Filter on
page 10‑14.
B. Engine Cover on page 10‑9.
C. Engine Oil Dipstick (Out of View). See Engine Oil on
page 10‑10.
D. Engine Oil Fill Cap. See Engine
Oil on page 10‑10.
E. Brake Fluid Reservoir. See Brakes on page 10‑23. F.
Engine Compartment Fuse
Block on page 10‑38.
G. Remote Positive (+) Terminal. See Jump Starting on
page 10‑76.
H. Remote Negative (−) Terminal. See Jump Starting on
page 10‑76.
I. Battery on page 10‑26 (Out
of View). J. Engine Coolant Surge Tank and
Pressure Cap. See Engine
Coolant on page 10‑17.
K. Windshield Washer Fluid Reservoir. See Washer Fluid on
page 10‑23.
Black plate (9,1)GMC Terrain Owner Manual (Include Mex) - 2012
Vehicle Care 10-9
A.Engine Air Cleaner/Filter on
page 10‑14.
B. Power Steering Fluid Reservoir (Under Engine Cover). See
Power Steering Fluid (2.4L L4
Engine) on page 10‑22 or
Power Steering Fluid (3.0L
V6 Engine) on page 10‑22.
C. Engine Oil Fill Cap. See Engine
Oil on page 10‑10.
D. Engine Cover on page 10‑9.
E. Engine Oil Dipstick (Out of View). See Engine Oil on
page 10‑10.
F. Brake Fluid Reservoir. See Brakes on page 10‑23. G.
Engine Compartment Fuse
Block on page 10‑38.
H. Remote Positive (+) Terminal. See Jump Starting on
page 10‑76.
I. Remote Negative (−) Terminal. See Jump Starting on
page 10‑76.
J. Battery on page 10‑26 (Out
of View).
K. Engine Coolant Surge Tank and Pressure Cap. See Engine
Coolant on page 10‑17.
L. Windshield Washer Fluid Reservoir. See Washer Fluid on
page 10‑23.Engine Cover
Engine Cover 3.0L V6
A. Oil Fill Cap
B. Engine Cover Bolt
C. Engine Cover
To remove:
1. Remove the oil fill cap (A).
2. Remove the engine cover bolt (B).
3. Raise the engine cover (C) to release from the retainers.
Black plate (77,1)GMC Terrain Owner Manual (Include Mex) - 2012
Vehicle Care 10-77
Notice:If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the
cables do not touch each other or
other metal.
1. The vehicle used to jump start must have 12-volt battery with a
negative ground.
Notice: Only use a vehicle that
has a 12-volt system with a
negative ground for jump
starting. If the other vehicle does
not have a 12-volt system with a
negative ground, both vehicles
can be damaged. 2. The vehicles should be close
enough for the jumper cables to
reach, but the vehicles should
not be touching. Touching could
cause grounding and possible
electrical system damage.
Put both vehicles in P (Park)
and set the parking brake firmly.
3. Unplug accessories plugged into the cigarette lighter or the
accessory power outlet. Turn off
the radio and all lamps that are
not needed. Turn off the ignition
on both vehicles.
4. Locate the positive (+) and negative (−) terminals on both
vehicles. Some vehicles have
remote jump starting terminals.
{WARNING
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing and tools away from any
underhood electric fan.
5. The remote positive (+) terminal (A) is located on the
underhood fuse block, on the
driver side. Lift the red cap to
uncover the terminal.
Black plate (78,1)GMC Terrain Owner Manual (Include Mex) - 2012
10-78 Vehicle Care
The remote negative (−)
terminal (B) is a stud behind the
metal tab stamped with GND (−)
near the driver side strut tower.
6. The jumper cables should be in good working condition with no
loose or missing insulation. The
vehicles could be damaged if
they are not.
7. Connect the red positive (+) cable to the positive (+) terminal
on the vehicle with the dead
battery. Use a remote
positive (+) terminal if the vehicle
has one.
8. Do not let the other end touch metal. Connect it to the
positive (+) terminal of the good
battery. Use a remote
positive (+) terminal if the vehicle
has one. 9. Connect the black negative (−)
cable to the negative (−) terminal
of the good battery. Use a
remote negative (−) terminal if
the vehicle has one.
Do not let the other end touch
anything until the next step. The
other end of the negative (−)
cable does not go to the dead
battery. It goes to a heavy,
unpainted metal engine part or
to a remote negative (−) terminal
on the vehicle with the dead
battery.
10. Connect the other end of the negative (−) cable away from
the dead battery, but not near
engine parts that move.
11. Start the vehicle with the good battery and run the engine. 12. Press the unlock symbol on the
remote keyless entry
transmitter to disarm the
security system, if equipped.
13. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it needs
service.
Notice: If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the
cables do not touch each other or
other metal.
Black plate (8,1)GMC Terrain Owner Manual (Include Mex) - 2012
13-8 Customer Information
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and license
plate number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
GMC and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
GMC and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Routing Service: Detailed
maps of North America when
requested either with the most
direct route or the most scenic
route. Additional travel
information is also available.
Allow three weeks for delivery.