Black plate (30,1)GMC Terrain Owner Manual (Include Mex) - 2012
9-30 Driving and Operating
from P (Park) when the ignition key
is in ON/RUN. If you cannot shift out
of P (Park), ease pressure on the
shift lever, then push the shift lever
all the way into P (Park) as you
maintain brake application. Then
press the shift lever button and
move the shift lever into another
gear. SeeShifting out of Park on
page 9‑27.
R (Reverse): Use this gear to
back up.
Notice: Shifting to R (Reverse)
while the vehicle is moving
forward could damage the
transmission. The repairs would
not be covered by the vehicle
warranty. Shift to R (Reverse) only
after the vehicle is stopped.
To rock the vehicle back and forth to
get out of snow, ice or sand without
damaging the transmission, see If
the Vehicle Is Stuck on page 9‑15. N (Neutral):
In this position the
engine and transmission do not
connect. Use N (Neutral) to restart a
vehicle that is already moving.
{WARNING
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Notice: Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle. D (Drive):
This position is for
normal driving. It provides the best
fuel economy. If you need more
power for passing, and you are:
.Going less than 56 km/h
(35 mph), push the accelerator
pedal about halfway down.
.Going about 56 km/h (35 mph) or
more, push the accelerator all
the way down.
Notice: If the vehicle seems to
accelerate slowly or not shift
gears when you go faster, and
you continue to drive the vehicle
that way, you could damage the
transmission. Have the vehicle
serviced right away.
M (Manual Mode): Allows the
driver to select the range of gear
positions. See Manual Mode on
page 9‑31.
Black plate (31,1)GMC Terrain Owner Manual (Include Mex) - 2012
Driving and Operating 9-31
Manual Mode
Electronic Range Select
(ERS) Mode
ERS or manual mode allows for the
selection of the range of gear
positions. Use this mode when
driving downhill or towing a trailer to
limit the top gear and vehicle speed.
The shift position indicator within the
Driver Information Center (DIC) will
display a number next to the M
indicating the highest available gear
under manual mode and the driving
conditions when manual mode was
selected.
To use this feature:
1. Move the shift lever toM (Manual Mode).
2. Press the plus/minus button on the shift lever, to increase or
decrease the gear range
available. When shifting to M (Manual Mode),
the transmission will shift to a preset
lower gear range. For this preset
range, the highest gear available is
displayed next to the M in the DIC.
See
Driver Information Center (DIC)
on page 5‑23 for more information.
All gears below that number are
available to use. For example, when
4 (Fourth) is shown next to the M,
1 (First) through 4 (Fourth) gears are
shifted automatically. To shift to
5 (Fifth) gear, press the + (Plus)
button or shift into D (Drive).
M (Manual Mode) will prevent
shifting to a lower gear range if the
engine speed is too high. If vehicle
speed is not reduced within the time
allowed, the lower gear range shift
will not be completed. Slow the
vehicle, then press the −(Minus)
button to the desired lower gear
range.
While using the ERS, cruise control
can be used.
Fuel Economy Mode
Vehicles with a 2.4L engine have a
Fuel Economy Mode. When
engaged, fuel economy mode can
improve the vehicle's fuel economy.
Press the “eco”(economy) button
by the shift lever to turn this
feature on or off. The “eco”light
in the instrument cluster will come
on when engaged. See Fuel
Economy Light on page 5‑21.
Black plate (32,1)GMC Terrain Owner Manual (Include Mex) - 2012
9-32 Driving and Operating
A Driver Information Center (DIC)
message“ECO MODE ON” is also
displayed. See Fuel System
Messages on page 5‑29 for more
information.
When Fuel Economy Mode is on:
.The transmission will upshift
sooner and downshift later.
.The torque converter clutch will
apply sooner and stay on longer.
.The gas pedal will be less
sensitive.
.The vehicle's computer will more
aggressively shut off fuel to the
engine under deceleration.
.The engine idle speed will be
lower.
.Driving performance is more
conservative.
Drive Systems
All-Wheel Drive
Vehicles with this feature always
send engine power to all four
wheels. It is fully automatic, and
adjusts itself as needed for road
conditions.
When using a compact spare tire on
an AWD vehicle, the system
automatically detects the compact
spare and disables AWD. To restore
AWD operation and prevent
excessive wear on the system,
replace the compact spare with a
full-size tire as soon as possible.
See Compact Spare Tire on
page 10‑75 for more information.
Brakes
Antilock Brake
System (ABS)
This vehicle has the Antilock Brake
System (ABS), an advanced
electronic braking system that helps
prevent a braking skid.
When the engine is started and the
vehicle begins to drive away, ABS
checks itself. A momentary motor or
clicking noise might be heard while
this test is going on, and it might
even be noticed that the brake
pedal moves a little. This is normal.
If there is a problem with ABS, this
warning light stays on. See Antilock
Brake System (ABS) Warning Light
on page 5‑17.
Black plate (50,1)GMC Terrain Owner Manual (Include Mex) - 2012
10-50 Vehicle Care
Normal Occupant Weight:The
number of occupants a vehicle
is designed to seat multiplied by
68 kg (150 lbs). See Vehicle
Load Limits on page 9‑16.
Occupant Distribution
:
Designated seating positions.
Outward Facing Sidewall
:The
side of an asymmetrical tire that
has a particular side that faces
outward when mounted on a
vehicle. The side of the tire that
contains a whitewall, bears
white lettering, or bears
manufacturer, brand, and/or
model name molding that is
higher or deeper than the same
moldings on the other sidewall
of the tire. Passenger (P-Metric) Tire
:A
tire used on passenger cars and
some light duty trucks and
multipurpose vehicles.
Recommended Inflation
Pressure
:Vehicle
manufacturer's recommended
tire inflation pressure as shown
on the tire placard. See Tire
Pressure on page 10‑51
andVehicle Load Limits on
page 9‑16.
Radial Ply Tire
:A pneumatic
tire in which the ply cords that
extend to the beads are laid at
90 degrees to the centerline of
the tread.
Rim
:A metal support for a tire
and upon which the tire beads
are seated. Sidewall
:The portion of a tire
between the tread and the bead.
Speed Rating
:An
alphanumeric code assigned to
a tire indicating the maximum
speed at which a tire can
operate.
Traction
:The friction between
the tire and the road surface.
The amount of grip provided.
Tread
:The portion of a tire that
comes into contact with
the road.
Treadwear Indicators
:Narrow
bands, sometimes called wear
bars, that show across the
tread of a tire when only
1.6 mm (1/16 in) of tread
remains. See When It Is Time
for New Tires on page 10‑58.
Black plate (4,1)GMC Terrain Owner Manual (Include Mex) - 2012
13-4 Customer Information
However, we recognize that despite
the good intentions of all parties
involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to your dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or your
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See
Customer Assistance Offices
(U.S. and Canada) on page 13‑4 or
Customer Assistance Offices
(Mexico) on page 13‑5 for more
information.
Customer Assistance
Offices (U.S. and Canada)
GMC encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail GMC, the letter
should be addressed to:
United States
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.GMC.com
1-800-GMC-8782 (1-800-462-8782)
1-800-462-8583 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-888-881-3302
Black plate (16,1)GMC Terrain Owner Manual (Include Mex) - 2012
13-16 Customer Information
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program (U.S.
and Canada) on page 13‑7or
Roadside Assistance Program
(Mexico) on page 13‑9.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3‑26.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Black plate (4,1)GMC Terrain Owner Manual (Include Mex) - 2012
i-4 INDEX
Driving (cont'd)Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-16
Wet Roads . . . . . . . . . . . . . . . . . . . 9-11
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-13
DVD Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-22
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-53
ECO Button . . . . . . . . . . . . . . . . . . . 9-31
Economy Mode
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-31
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . 9-64
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-38
Fuses . . . . . . . . . . . . . . . . . . . . . . 10-38
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-42
Emergency, OnStar
®. . . . . . . . . . 14-2 Engine
Air Cleaner/Filter . . . . . . . . . . . 10-14
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-13
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-17
Coolant Heater . . . . . . . . . . . . . . . 9-25
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-10
Cooling System . . . . . . . . . . . . . 10-15
Cooling System Messages . . . 5-28
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-28
Oil Life System . . . . . . . . . . . . . 10-12
Oil Messages . . . . . . . . . . . . . . . . . 5-28
Overheating . . . . . . . . . . . . . . . . 10-20
Power Messages . . . . . . . . . . . . . 5-29
Pressure Light . . . . . . . . . . . . . . . . 5-20
Running While Parked . . . . . . . . 9-28
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-23
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-5
Equipment, Towing . . . . . . . . . . . . 9-63
Event Data Recorders . . . . . . . . 13-20
Extender, Safety Belt . . . . . . . . . . 3-19
Exterior Lamp Controls . . . . . . . . . 6-1
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . 1-10
Filter, Engine Air Cleaner . . . . . . . . . 10-14
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-65 Changing . . . . . . . . . . . . . . . . . . . 10-67
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-88
Fluid Automatic Transmission . . . . 10-13
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-24
Power Steering . . . . . . . . . . . . . 10-22
Washer . . . . . . . . . . . . . . . . . . . . . 10-23
Fog Lamps
Bulb Replacement . . . . . . 10-33, 6-4
Forward Collision Alert (FCA) Warning Light . . . . . . . . . 5-18
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Black plate (5,1)GMC Terrain Owner Manual (Include Mex) - 2012
INDEX i-5
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-51Additives . . . . . . . . . . . . . . . . . . . . . 9-52
E85 (85% Ethanol) . . . . . . . . . . . 9-53
Economy Driving . . . . . . . . . . . . . 1-25
Economy Light . . . . . . . . . . . . . . . 5-21
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-56
Filling the Tank . . . . . . . . . . . . . . . 9-54
Foreign Countries . . . . . . . . . . . . 9-52
Gasoline Specifications . . . . . . . 9-51
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Low Fuel Warning Light . . . . . . . 5-21
Recommended . . . . . . . . . . . . . . . 9-51
Requirements, California . . . . . 9-52
System Messages . . . . . . . . . . . . 5-29
Fuel Economy Mode . . . . . . . . . . . 9-31
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 10-38
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-38
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-42G
Gasoline
Specifications . . . . . . . . . . . . . . . . . 9-51
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-10
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-9
Speedometer . . . . . . . . . . . . . . . . . . 5-9
Tachometer . . . . . . . . . . . . . . . . . . . . 5-9
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-30
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-32
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-32
High-Beam On Light . . . . . . . . . . 5-22
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-22
Heated Front Seats . . . . . . . . . . . . . 3-9
Heated Mirrors . . . . . . . . . . . . . . . . . 2-15
Heater Engine Coolant . . . . . . . . . . . . . . . 9-25
Heating and Air Conditioning . . . . . . . . . . . . . . . 8-1, 8-3