
Black plate (38,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
7-38 Infotainment System
Headphones
A. Battery cover
B. Channel 1 or 2 switch
C. Power button
D. Volume control
E. Power indicator light
The RSE includes two 2-channel
wireless headphones that are
dedicated to this system. Channel 1
is dedicated to the video screen,
while Channel 2 is dedicated to
Rear Seat Audio (RSA) selections.
These headphones can be used tolisten to the radio, CDs, DVDs,
MP3s, DVD-As, or any auxiliary
source connected to A/V jacks or
the auxiliary input jack, if the vehicle
has this feature. The wireless
headphones have a power button,
channel 1 or 2 switch, and a volume
control.
Push the power button to turn on
the headphones. An indicator light
located on the headphones comes
on. If the light comes on, but there
is intermittent sound and/or static on
the headphones, or if the indicator
light does not come on, the batteries
might need to be replaced. See
“Battery Replacement”
later in this
section for more information. Switch
the headphones to Off when not
in use.
Infrared transmitters are located
at the rear of the overhead
console. The headphones shut off
automatically to save the battery
power if the RSE system and RSA
are shut off, or if the headphones
are out of range of the transmitters
for more than three minutes. If you move too far forward or step out of
the vehicle, the headphones lose
the audio signal.
To adjust the volume on the
headphones, use the volume control
located on the right side.
For optimal audio performance, the
headphones must be worn correctly.
Headphones should be worn with
the headband over the top of the
head for best audio reception. The
symbol L (Left) appears on the
outside bottom edge of the ear cup
and should be positioned on the left
ear. The symbol R (Right) appears
on the outside bottom edge of the
ear cup and should be positioned on
the right ear.
Notice:
Do not store the
headphones in heat or direct
sunlight. This could damage the
headphones and repairs will not
be covered by the warranty.
Storage in extreme cold can
weaken the batteries. Keep the
headphones stored in a cool, dry
place.

Black plate (39,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
Infotainment System 7-39
If the foam ear pads attached to
the headphones become worn or
damaged, the pads can be replaced
separately from the headphone set.
To purchase replacement ear pads,
call 1-888-293-3332, then prompt
zero (0), or contact your dealer.
Battery Replacement
To change the batteries on the
headphones:
1. Turn the screw to loosen thebattery door located on the left
side of the headphones. Slide
the battery door open.
2. Replace the two batteries in the compartment. Make sure that
they are installed correctly, using
the diagram on the inside of the
battery compartment.
3. Replace the battery door and tighten the door screw.
If the headphones are to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.Audio/Video (A/V) Jacks
Yellow: Video Input
White: Left Audio Input
Red: Right Audio Input
The A/V jacks are color coded to
match typical home entertainment
system equipment.
The A/V jacks, located on the rear
of the floor console, allow audio or
video signals to be connected from
an auxiliary device such as a
camcorder or a video game unit to the RSE system. Adapter
connectors or cables (not included)
may be required to connect the
auxiliary device to the A/V jacks.
Refer to the manufacturer
’s
instructions for proper usage.
Power for auxiliary devices is not
supplied by the radio system.
To use the auxiliary inputs of the
RSE system, connect an external
auxiliary device to the color-coded
A/V jacks and turn both the auxiliary
device and the video screen power
on. If the video screen is in the DVD
player mode, pressing the AUX
(auxiliary) button on the remote
control switches the video screen
from the DVD player mode to the
auxiliary device. The audio of the
connected source can be listened to
over the speakers by sourcing the
radio to the auxiliary device or by
sourcing the RSA to the Rear Aux
and listening with the wireless
headphones on Channel 2 or
with the wired headphones.

Black plate (40,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
7-40 Infotainment System
See“Using the Auxiliary Input
Jack” under Auxiliary Devices on
page 7‑32 for more information
about changing the source.
Changing the RSE Video Screen
Settings
The screen display mode (normal,
full, and zoom), screen brightness,
and setup menu language can be
changed from the on screen setup
menu. To change any feature:
1. Press the
z(display menu)
button on the remote control.
2. Use the remote control
n,q,
p,o(navigation) arrows and
the
r(enter) button to use the
setup menu.
3. Press the
zbutton again to
remove the setup menu from the
screen.
Audio Output
Audio from the DVD player or
auxiliary inputs can be heard
through the following possible
sources:
.Wireless headphones
.Vehicle speakers
.Vehicle-wired headphone jacks
on the RSA system, if the
vehicle has this feature.
The RSE system always transmits
the audio signal to the wireless
headphones, if there is audio
available. See “Headphones” earlier
in this section for more information.
The DVD player is capable of
outputting audio to the wired
headphone jacks on the RSA
system, if the vehicle has this
feature. The DVD player can be
selected as an audio source on the
RSA system. See Rear Seat Audio
(RSA) System on page 7‑46 for
more information. When a device is connected to the
A/V jacks, or the radio's auxiliary
input jack if the vehicle has this
feature, the rear seat passengers
are able to hear audio from the
auxiliary device through the wireless
or wired headphones. The front seat
passengers are able to listen to
playback from this device through
the vehicle speakers by selecting
AUX as the source on the radio.
Video Screen
The video screen is located in the
overhead console.
To use the video screen:
1. Push the release button located
on the overhead console.
2. Move the screen to the desired position.
When the video screen is not in
use, push it up into its locked
position.

Black plate (43,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
Infotainment System 7-43
r(Fast Reverse):Press this
button to quickly reverse the DVD or
CD. To stop fast reversing a DVD
video, press the play/pause button.
To stop fast reversing a DVD audio
or CD, release the fast reverse
button. This button might not work
when the DVD is playing the
copyright information or the
previews.
[(Fast Forward): Press this
button to fast forward the DVD or
CD. To stop fast forwarding a DVD
video, press the play/pause button.
To stop fast forwarding a DVD audio
or CD, release the fast forward
button. This button might not work
while the DVD is playing the
copyright information or the
previews.
e(Audio): Press this button to
change audio tracks on DVDs that
have this feature when the DVD is
playing. The format and content of
this function vary for each disc.
{(Subtitles): Press this button to
turn on or off subtitles and to move
through subtitle options when a
DVD is playing. The format and
content of this function vary for
each disc.
AUX (Auxiliary): Press this button
to switch the system between the
DVD player and an auxiliary source.
2(Camera): Press this button to
change camera angles on DVDs
that have this feature while a DVD is
playing. The format and content of
this function vary for each disc.
1 through 0 (Numeric Keypad):
The numeric keypad provides the
capability of direct chapter or track
number selection.
\(Clear): Press this button within
three seconds after entering a
numeric selection, to clear all
numerical inputs.
}10 (Double Digit Entries): Press
this button to select chapter or track
numbers greater than nine. Press
this button before entering the
number.
Battery Replacement
To change the remote control
batteries, do the following:
1. Slide the rear cover back on the remote control.
2. Replace the two batteries in the compartment. Make sure they
are installed correctly using the
diagram on the inside of the
remote control.
3. Replace the battery cover.
If the remote control is to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.

Black plate (44,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
7-44 Infotainment System
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or
ACC/ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.

Black plate (45,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
Infotainment System 7-45
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers, or use a
cellular telephone in the vehicle.
Check that the headphones are on correctly using
the L (left) and R (right) on the headphones.
The remote and/or the headphones are lost. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error:This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged. Disc Region Error:
This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
EJECT or DVD AUX is pressed on
the radio.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax
machines, or walkie talkies. It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar® System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.

Black plate (46,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
7-46 Infotainment System
Cleaning the Video Screen
When cleaning the video screen,
use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow the
rear seat passengers to listen to
and control any of the music
sources: radio, CDs, DVDs, or other
auxiliary sources. However, the rear
seat passengers can only control
the music sources the front seat
passengers are not listening to
(except on some radios where dual
control is allowed). For example,
rear seat passengers can control
and listen to a CD through the
headphones, while the driver
listens to the radio through the front
speakers. The rear seat passengers
have control of the volume for each
set of headphones.The radio functionality is controlled
by both the RSA and the front radio.
Only one band can be tuned to at
one time. Changing the band on the
RSA or the front radio will change
the band on the other system,
if they are both sourced to the radio.
The RSA functions can be used
even while the main radio is off. The
front audio system will display the
headphone icon when the RSA is
on, and it will disappear from the
display when the RSA is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.
Depending on the audio system, the
rear speakers may continue to play
when the RSA audio is active
through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the front auxiliary input(if available), located on the front
audio system. Turn the iPod on,
then choose the front auxiliary input
with the RSA SRCE button.
P(Power):
Press this button to
turn the RSA on or off.
Volume: To increase or decrease
headphone volume, turn the knobs
located next to the SRCE or PROG
buttons. The left knob controls the
left headphones and the right knob
controls the right headphones.
SRCE (Source): Press this
button to switch between the radio
(AM‐FM), XM™ (if equipped),
CD, and if the vehicle has these
features, DVD, front auxiliary, and
rear auxiliary.

Black plate (95,1)GMC Sierra Owner Manual - 2012 - CRC - 11/15/11
Driving and Operating 9-95
Fifth-Wheel and Gooseneck
Trailering
Fifth-wheel and gooseneck trailers
can be used with many pickup
models. These trailers place a
larger percentage of the weight
(kingpin weight) on the tow vehicle
than conventional trailers. Make
sure this weight does not cause the
vehicle to exceed GAWR or GVWR.
Fifth-wheel or gooseneck kingpin
weight should be 15 to 25 percent of
the trailer weight up to the maximum
amount specified in the trailering
chart for the vehicle. See“Weight of
the Trailer” underTrailer Towing on
page 9‑78 for more information.
The hitch should be located in the
pickup bed so that its centerline is
over or slightly in front of the rear
axle. Take care that it is not so far
forward that it will contact the back
of the cab in sharp turns. This is
especially important for short box
pickups. Trailer pin box extensions
and sliding fifth-wheel hitch
assemblies can help this condition. There should be at least six inches
of clearance between the top of the
pickup box and the bottom of the
trailer shelf that extends over
the box.
Make sure the hitch is attached to
the tow vehicle frame rails. Do not
use the pickup box for support.
Safety Chains
Always attach chains between the
vehicle and the trailer. Cross the
safety chains under the tongue
of the trailer to help prevent the
tongue from contacting the road if it
becomes separated from the hitch.
Instructions about safety chains
may be provided by the hitch
manufacturer or by the trailer
manufacturer. If the trailer being
towed weighs up to 2 271 kg
(5,000 lbs) with a factory-installed
step bumper, safety chains may be
attached to the attaching points on
the bumper; otherwise, safety
chains should be attached to holes
on the trailer hitch platform. Always
leave just enough slack so the
combination can turn. Never allow
safety chains to drag on the ground.
Trailer Brakes
A loaded trailer that weighs more
than 900 kg (2,000 lbs) needs to
have its own brake system that is
adequate for the weight of the
trailer. Be sure to read and follow
the instructions for the trailer brakes
so they are installed, adjusted, and
maintained properly.
Do not tap into the vehicle's
hydraulic brake system.
Auxiliary Battery
The auxiliary battery provision can
be used to supply electrical power
to additional equipment that may be
added, such as a slide-in camper.
If the vehicle has this provision, this
relay will be located on the driver
side of the vehicle, next to the
underhood electrical center.