Black plate (1,1)GMC Acadia/Acadia Denali Owner Manual - 2012
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Memory Features . . . . . . . . . . . . . 1-8
Second Row Seats . . . . . . . . . . . 1-9
Third Row Seats . . . . . . . . . . . . . . 1-9
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . 1-10
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-10 Safety Belts . . . . . . . . . . . . . . . . . . 1-11
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . 1-11
Mirror Adjustment . . . . . . . . . . . . 1-12
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-13
Interior Lighting . . . . . . . . . . . . . . 1-13
Exterior Lighting . . . . . . . . . . . . . 1-14
Windshield Wiper/Washer . . . . 1-14
Climate Controls . . . . . . . . . . . . . 1-15
Transmission . . . . . . . . . . . . . . . . 1-16
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-17
Satellite Radio . . . . . . . . . . . . . . . 1-18
Portable Audio Devices . . . . . . 1-18
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-19
Steering Wheel Controls . . . . . 1-19
Cruise Control . . . . . . . . . . . . . . . 1-20
Navigation System . . . . . . . . . . . 1-20
Ultrasonic Parking Assist . . . . 1-20
Storage Compartments . . . . . . 1-21
Power Outlets . . . . . . . . . . . . . . . 1-21
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-21
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-22
Tire Pressure Monitor . . . . . . . . 1-22
Tire Sealant and Compressor Kit . . . . . . . . . . . . . 1-23
Engine Oil Life System . . . . . . 1-23
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . 1-24
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-24
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-25
Black plate (36,1)GMC Acadia/Acadia Denali Owner Manual - 2012
5-36 Instruments and Controls
All formats will show the turn-by-turn
navigation information and provide
details about the next driving
maneuver to be made. When you
near your destination, the HUD will
display a distance bar that will fill in
the closer you get to your
destination. All navigation
information is provided to the HUD
by the navigation radio, if the
vehicle has one.
The HUD image displayed on the
windshield will automatically dim
and brighten to compensate for
outside lighting.
The HUD image can temporarily
light up depending on the angle
and position of the sunlight on the
HUD display. This is normal and
will change when the angle of the
sunlight on the HUD display
changes.
Polarized sunglasses could make
the HUD image harder to see.Care of the HUD
Clean the inside of the windshield
as needed to remove any dirt or film
that could reduce the sharpness or
clarity of the HUD image.
To clean the HUD lens, use a soft,
clean cloth that has household glass
cleaner sprayed on it. Wipe the
HUD lens gently, then dry it. Do not
spray cleaner directly on the lens
because the cleaner could leak into
the unit.
If You Cannot See the HUD
Image When the Ignition Is On
.Is anything covering the
HUD lens?
.Is the HUD dimmer setting bright
enough?
.Is the HUD image adjusted to
the proper height?
.Are you wearing polarized
sunglasses?
.Still no HUD image? Check the
fuse in the instrument panel fuse
block. SeeInstrument Panel
Fuse Block on page 10‑34.
If the HUD Image Is Not Clear
.Is the HUD image too bright?
.Are the windshield and HUD
lens clean?
If the HUD image is not correct,
contact your dealer.
Keep in mind that the windshield is
part of the HUD system.
Black plate (2,1)GMC Acadia/Acadia Denali Owner Manual - 2012
9-2 Driving and Operating
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention
away from the road. Many local
governments have enacted laws
regarding driver distraction.
Become familiar with the local laws
in your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{WARNING
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section
for more information on using that
system, including pairing and using
a cell phone.
If equipped, refer to the navigation
manual for information on that
system, including pairing and using
a cell phone.
Black plate (1,1)GMC Acadia/Acadia Denali Owner Manual - 2012
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-2
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-4
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-6
Customer Assistance for Text Telephone (TTY) Users
(U.S. and Canada) . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-7
GM Mobility Reimbursement Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-8 Roadside Assistance Program
(U.S. and Canada) . . . . . . . . . 13-8
Roadside Assistance Program (Mexico) . . . . . . . . . 13-10
Scheduling Service
Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-14
Courtesy Transportation Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-14
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-16
Service Publications Ordering Information . . . . . . 13-18
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-19
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-20
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-20
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-20
Event Data Recorders . . . . . . 13-21
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-22
Navigation System . . . . . . . . . 13-22
Radio Frequency Identification (RFID) . . . . . . . 13-22
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-22
Black plate (6,1)GMC Acadia/Acadia Denali Owner Manual - 2012
14-6 OnStar
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to
be available and operating for
features to function properly.
These systems may not operate
if the battery is discharged or
disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with
OnStar’s service. Service involving
location information about the
vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not properly installed or it has
not been properly maintained.
If equipment or software is added,
connected, or modified, OnStar
service may not work. Other
problems beyond OnStar
’s control
may prevent service such as hills,
tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming.
See Radio Frequency Statement on
page 13‑22 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Push
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy
in urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard‐of‐hearing, or speech‐impaired
customers while in the vehicle.
The available dealer‐installed
TTY system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn‐by‐Turn Navigation.