Black plate (3,1)GMC Acadia/Acadia Denali Owner Manual - 2012
Keys, Doors, and Windows 2-3
Remote Keyless Entry
(RKE) System
SeeRadio Frequency Statement on
page 13‑22 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑3.
With Remote Start and Power
Liftgate Shown, Without Similar
/(Remote Vehicle Start):
For vehicles with this feature,
see Remote Vehicle Start on
page 2‑5 for additional information.
Q(Lock):Press to lock all the
doors.
If enabled through the Driver
Information Center (DIC), the
parking lamps flash once to indicate
locking has occurred. If enabled
through the DIC, the horn sounds
when
Qis pressed again within
five seconds. See Vehicle
Personalization (With DIC Buttons)
on page 5‑46 for additional
information.
Pressing
Qmay arm the
content theft‐deterrent system.
See Anti-theft Alarm System on
page 2‑13.
Black plate (79,1)GMC Acadia/Acadia Denali Owner Manual - 2012
Vehicle Care 10-79
3. Turn off the ignition on bothvehicles. Unplug unnecessary
accessories plugged into the
cigarette lighter or the accessory
power outlets. Turn off the radio
and all lamps that are not
needed. This will avoid sparks
and help save both batteries.
And it could save the radio!
4. Open the hoods and locate the positive (+) and negative (−)
terminal locations on the other
vehicle. Your vehicle has a
remote positive (+) and a remote
negative (−) jump starting
terminal. See Engine
Compartment Overview on
page 10‑6 for more information
on the terminal locations.{WARNING
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Be sure the batteries have
enough water. You do not need
to add water to the ACDelco
®
battery (or batteries) installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there. If it is low,
add water to take care of that
first. If you do not, explosive gas
could be present.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{WARNING
Fans or other moving engine
parts can injure you badly.
Keep your hands away from
moving parts once the engine
is running.
5. Check that the jumper cables do not have loose or missing
insulation. If they do, you could
get a shock. The vehicles could
be damaged too.
Before you connect the cables,
here are some basic things you
should know. Positive (+) will go
to positive (+) or to a remote
positive (+) terminal if the vehicle
has one. Negative (−) will go to a
heavy, unpainted metal engine
part or to a remote negative (−)
terminal if the vehicle has one.
Black plate (84,1)GMC Acadia/Acadia Denali Owner Manual - 2012
10-84 Vehicle Care
6. To prevent the battery fromdraining while the vehicle is
being towed, remove the
20 amp ECM1 fuse and the
50 amp BATT1 fuse from the
underhood fuse block and store
in a safe location. See Engine
Compartment Fuse Block on
page 10‑31.
7. Release the parking brake.
Notice: If the vehicle is towed
without performing each of the
steps listed under “Dinghy
Towing,” the automatic
transmission could be damaged.
Be sure to follow all steps of the
dinghy towing procedure prior to
and after towing the vehicle.
Notice: If 105 km/h (65 mph) is
exceeded while towing the
vehicle, it could be damaged.
Never exceed 105 km/h (65 mph)
while towing the vehicle. Once the destination is reached:
1. Set the parking brake.
2. Reinstall the fuses in the
underhood fuse block.
3. Shift the transmission to P (Park), turn the ignition to
LOCK/OFF and remove the key
from the ignition.
4. Disconnect the vehicle from the towing vehicle.
Notice: Do not tow a vehicle with
the front drive wheels on the
ground if one of the front tires is
a compact spare tire. Towing with
two different tire sizes on the
front of the vehicle can cause
severe damage to the
transmission.Dolly Towing (All-Wheel‐Drive
Vehicles)
All-wheel‐drive vehicles must not be
towed with two wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off of the ground or dinghy towed
from the front.
Black plate (11,1)GMC Acadia/Acadia Denali Owner Manual - 2012
Customer Information 13-11
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the GMC
Customer Assistance Center at
01-800-466-0801.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
GMC dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for GMC
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provideservice. When the vehicle is
not accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.
If the vehicle cannot be received
by the nearest GMC dealer due
to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for up
to 48 hours until it can be taken
to the dealer. If the storage costs
exceed the amount authorized,
the owner is responsible to pay
the difference at the time of
service. Contact Roadside
Assistance for more information
on authorized amounts.
Black plate (6,1)GMC Acadia/Acadia Denali Owner Manual - 2012
14-6 OnStar
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to
be available and operating for
features to function properly.
These systems may not operate
if the battery is discharged or
disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with
OnStar’s service. Service involving
location information about the
vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not properly installed or it has
not been properly maintained.
If equipment or software is added,
connected, or modified, OnStar
service may not work. Other
problems beyond OnStar
’s control
may prevent service such as hills,
tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming.
See Radio Frequency Statement on
page 13‑22 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Push
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy
in urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard‐of‐hearing, or speech‐impaired
customers while in the vehicle.
The available dealer‐installed
TTY system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn‐by‐Turn Navigation.