Black plate (5,1)GMC Acadia/Acadia Denali Owner Manual - 2012
OnStar 14-5
It can connect to an OnStar Advisor
anytime. For OnStar mobile app
compatibility or further information,
see www.onstar.com.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System.
If a diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles.
Not all OnStar services are
available everywhere or on all
vehicles. For more information,
a full description of OnStar
services, system limitations, and
OnStar terms and conditions,
see www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
Q
to speak with an Advisor.
Black plate (7,1)GMC Acadia/Acadia Denali Owner Manual - 2012
OnStar 14-7
Onstar.com
The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing
and sign up for OnStar Vehicle
Diagnostics. Click on the“My
Account” tab on the home page.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted
to change the PIN the first time
when speaking with an Advisor.
To change the OnStar PIN, call
OnStar and provide the Advisor
with the current number.
Warranty
OnStar equipment may be
warranted as part of the new-vehicle
limited warranty. The manufacturer
of the vehicle furnishes detailed
warranty information.
Languages
The vehicle can be programmed
to respond in French or Spanish.
Push
Qand ask an Advisor.
Advisors can speak French or
Spanish.
Potential Issues
Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar
can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Black plate (11,1)GMC Acadia/Acadia Denali Owner Manual - 2012
INDEX i-11
Storage Areas (cont'd)Convenience Net . . . . . . . . . . . . . . 4-5
Floor Console . . . . . . . . . . . . . . . . . 4-3
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-5
Storing the Tire Sealant and Compressor Kit . . . . . . . . . 10-68
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-10
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-23
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-5
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-13
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-14
Immobilizer . . . . . . . . . . . . . . . . . . . 2-14
Third-Row Seats . . . . . . . . . . . . . . . 3-12
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 Tires
Buying New Tires . . . . . . . . . . . 10-52
Chains . . . . . . . . . . . . . . . . . . . . . . 10-57
Changing . . . . . . . . . . . . . . . . . . . 10-68
Compact Spare . . . . . . . . . . . . . 10-77
Designations . . . . . . . . . . . . . . . 10-40
Different Size . . . . . . . . . . . . . . . 10-54
If a Tire Goes Flat . . . . . . . . . . 10-58
Inflation Monitor System . . . . 10-46
Inspection . . . . . . . . . . . . . . . . . . 10-50
Messages . . . . . . . . . . . . . . . . . . . . 5-43
Pressure Light . . . . . . . . . . . . . . . . 5-23
Pressure Monitor System . . . 10-45
Rotation . . . . . . . . . . . . . . . . . . . . 10-50
Sealant andCompressor Kit . . . . . . . . . . . 10-60
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . 10-68
Sidewall Labeling . . . . . . . . . . . 10-38
Terminology and Definitions . . . . . . . . . . . . . . . . . 10-40
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-54 Tires (cont'd)
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-56
Wheel Replacement . . . . . . . . 10-56
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-51
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-26
Tow/Haul Mode Light . . . . . . . . . . 5-22
Towing Driving Characteristics . . . . . . . . 9-45
Equipment . . . . . . . . . . . . . . . . . . . . 9-51
General Information . . . . . . . . . . 9-44
Recreational Vehicle . . . . . . . . 10-82
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-49
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-82
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-49
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 9-23
Fluid, Automatic . . . . . . . . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-44
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-14
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
