
Black plate (49,1)GMC Acadia/Acadia Denali Owner Manual - 2012
Vehicle Care 10-49
TPMS sensor. The malfunction
light and the DIC message should
go off at the next ignition cycle.
The sensors are matched to the
tire/wheel positions, using a TPMS
relearn tool, in the following order:
driver side front tire, passenger side
front tire, passenger side rear tire,
and driver side rear. See your
dealer for service or to purchase a
relearn tool.
There are two minutes to match
the first tire/wheel position, and
five minutes overall to match all
four tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition to ON/RUNwith the engine off. 3. Press the Remote Keyless Entry
(RKE) transmitter's LOCK and
UNLOCK buttons at the same
time for approximately
five seconds. The horn sounds
twice to signal the receiver is in
relearn mode and TIRE
LEARNING ACTIVE message
displays on the DIC screen.
4. Start with the driver side front tire.
5. Place the relearn tool against the tire sidewall, near the valve
stem. Then press the button to
activate the TPMS sensor.
A horn chirp confirms that the
sensor identification code has
been matched to this tire and
wheel position.
6. Proceed to the passenger side front tire, and repeat the
procedure in Step 5. 7. Proceed to the passenger side
rear tire, and repeat the
procedure in Step 5.
8. Proceed to the driver side rear tire, and repeat the procedure in
Step 5. The horn sounds two
times to indicate the sensor
identification code has been
matched to the driver side rear
tire, and the TPMS sensor
matching process is no longer
active. The TIRE LEARNING
ACTIVE message on the DIC
display screen goes off.
9. Turn the ignition to LOCK/OFF.
10. Set all four tires to the recommended air pressure
level as indicated on the Tire
and Loading Information label.

Black plate (4,1)GMC Acadia/Acadia Denali Owner Manual - 2012
13-4 Customer Information
Customer Satisfaction
Procedure (Mexico)
Did you get the Warranty Extension
Plan? This plan is recommended by
General Motors to supplement the
warranty included with the new
vehicle purchase.
See your dealer for details.
Customer Assistance
Procedure
Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with the
transaction, sale, or usage of the
vehicle must be handled by your
dealer sales or service departments.However, we recognize that
despite the good intentions of all
parties involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to your dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or your
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See Customer Assistance Offices
(U.S. and Canada) on page 13‑5
or Customer Assistance Offices
(Mexico) on page 13‑6.

Black plate (17,1)GMC Acadia/Acadia Denali Owner Manual - 2012
Customer Information 13-17
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation
for damage repairs through the
use of aftermarket collision parts.
Some insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(U.S. and Canada) on page 13‑8
orRoadside Assistance Program
(Mexico) on page 13‑10.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see
What Will You See after an Airbag
Inflates? on page 3‑29.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.

Black plate (19,1)GMC Acadia/Acadia Denali Owner Manual - 2012
Customer Information 13-19
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change
without notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in
U.S. funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
To contact NHTSA, you may
call the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;
or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov
.

Black plate (4,1)GMC Acadia/Acadia Denali Owner Manual - 2012
i-4 INDEX
Drive SystemsAll-Wheel Drive . . . . . . . 9-27, 10-26
Driver Information Center (DIC) . . . . . . . . . . . 5-25, 5-30
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-45
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-24
Highway Hypnosis . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . 9-7
If the Vehicle is Stuck . . . . . . . . . 9-10
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-10
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-4
DVD
Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-38
DVD/CD Player . . . . . . . . . . . . . . . . 7-15E
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-53
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-31
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-31
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-34
Overload . . . . . . . . . . . . . . . . . . . 10-30
Emergency, OnStar
®. . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . 10-12
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-18
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-14
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 5-23
Cooling System . . . . . . . . . . . . . 10-14
Cooling System Messages . . . 5-39
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Drive Belt Routing . . . . . . . . . . . . 12-3 Engine (cont'd)
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-22
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-19
Oil Life System . . . . . . . . . . . . . 10-10
Oil Messages . . . . . . . . . . . . . . . . . 5-40
Overheated Protection
Operating Mode . . . . . . . . . . . 10-20
Overheating . . . . . . . . . . . . . . . . 10-18
Power Messages . . . . . . . . . . . . . 5-40
Pressure Light . . . . . . . . . . . . . . . . 5-24
Running While Parked . . . . . . . . 9-23
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-18
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-51
Event Data Recorders . . . . . . . . 13-21
Extender, Safety Belt . . . . . . . . . . 3-22
Exterior Lamp Controls . . . . . . . . . 6-1
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Filter, Engine Air Cleaner . . . . . . . . . 10-12
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-4

Black plate (7,1)GMC Acadia/Acadia Denali Owner Manual - 2012
INDEX i-7
Lights (cont'd)Engine Coolant
Temperature Warning . . . . . . . 5-23
Engine Oil Pressure . . . . . . . . . . 5-24
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamp . . . . . . . . . . . . . . 5-25
High-Beam On . . . . . . . . . . . . . . . . 5-25
High/Low Beam Changer . . . . . . 6-2
Safety Belt Reminders . . . . . . . . 5-15
Security . . . . . . . . . . . . . . . . . . . . . . 5-24
StabiliTrak
®Indicator . . . . . . . . . 5-22
Tire Pressure . . . . . . . . . . . . . . . . . 5-23
Tow/Haul Mode . . . . . . . . . . . . . . . 5-22
Locks
Automatic Door . . . . . . . . . . . . . . . . 2-9
Delayed Locking . . . . . . . . . . . . . . . 2-8
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Lockout Protection . . . . . . . . . . . . . 2-9
Power Door . . . . . . . . . . . . . . . . . . . . 2-8
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Lower Anchors and Tethers for Children
(LATCH System) . . . . . . . . . . . . . 3-46
Lumbar Adjustment . . . . . . . . . . . . . 3-4 Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-14
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-12
Malfunction Indicator Lamp . . . . 5-18
Manual Mode . . . . . . . . . . . . . . . . . . 9-25
Memory Features . . . . . . . . . . . . . . . 1-8
Memory Seats . . . . . . . . . . . . . . . . . . 3-7
Messages
Airbag System . . . . . . . . . . . . . . . . 5-42
Anti-theft Alarm System . . . . . . . 5-42
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-37
Brake System . . . . . . . . . . . . . . . . 5-38
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-38
Engine Cooling System . . . . . . . 5-39
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-40
Engine Power . . . . . . . . . . . . . . . . 5-40
Fuel System . . . . . . . . . . . . . . . . . . 5-40
Key and Lock . . . . . . . . . . . . . . . . . 5-41
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-41
Object Detection System . . . . . 5-41
Ride Control System . . . . . . . . . . 5-42
Service Vehicle . . . . . . . . . . . . . . . 5-43 Messages (cont'd)
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-43
Transmission . . . . . . . . . . . . . . . . . 5-44
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-37
Vehicle Reminder . . . . . . . . . . . . . 5-45
Vehicle Speed . . . . . . . . . . . . . . . . 5-45
Washer Fluid . . . . . . . . . . . . . . . . . 5-45
Mirrors Automatic Dimming . . . . . . . . . . . 2-18
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-20
Blind Spot . . . . . . . . . . . . . . . . . . . . 2-18
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-16
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-17
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-17
Manual Rearview . . . . . . . . . . . . . 2-19
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-19
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-45
MP3 . . . . . . . . . . . . . . . . . . . . . 7-23, 7-29
Multi-band Antenna . . . . . . . . . . . . 7-13

Black plate (8,1)GMC Acadia/Acadia Denali Owner Manual - 2012
i-8 INDEX
N
NavigationOnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . 13-22
Net, Convenience . . . . . . . . . . . . . . 4-5
New Vehicle Break-In . . . . . . . . . . 9-15
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-41
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-13
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Engine Oil Life System . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-40
Pressure Light . . . . . . . . . . . . . . . . 5-24
Older Children, Restraints . . . . . 3-38
Online Owner Center . . . . . . . . . . 13-7
OnStar
®
Additional Information . . . . . . . . 14-5
Connections . . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . . 14-5
Emergency . . . . . . . . . . . . . . . . . . . 14-2 OnStar
®(cont'd)
Navigation . . . . . . . . . . . . . . . . . . . . 14-2
Overview . . . . . . . . . . . . . . . . . . . . . 14-1
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
System, In Brief . . . . . . . . . . . . . . 1-25
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Ordering Service Publications . . . . . . . . 13-18
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-20
Overheating, Engine . . . . . . . . . . 10-18
Overview, OnStar
®. . . . . . . . . . . . 14-1
P
Parade Dimming . . . . . . . . . . . . . . . . 6-7
Park Shifting Into . . . . . . . . . . . . . . . . . . . 9-20
Shifting Out of . . . . . . . . . . . . . . . . 9-21
Tilt Mirrors . . . . . . . . . . . . . . . . . . . . 2-19 Parking
Assist, Ultrasonic . . . . . . . . . . . . . 9-34
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-28
Brake and P (Park)
Mechanism Check . . . . . . . . 10-27
Over Things That Burn . . . . . . . 9-22
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-17
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . 8-13
Passenger Sensing System . . . 3-31
Perchlorate Materials
Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-46
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-49
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . . 9-20
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-21
Windows . . . . . . . . . . . . . . . . . . . . . 2-21