Black plate (18,1)GMC Acadia/Acadia Denali Owner Manual - 2012
13-18 Customer Information
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this
with the repair professional, and
insist on Genuine GM parts.
Remember, if the vehicle is leased,
you may be obligated to have the
vehicle repaired with Genuine GM
parts, even if your insurance
coverage does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and
intended to provide basic
operational information about the
vehicle. The Owner Manual includes
the Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Black plate (20,1)GMC Acadia/Acadia Denali Owner Manual - 2012
13-20 Customer Information
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada Limited.
Call Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, please notify General
Motors.
Call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
This GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service the vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio presets, seat positions, and
temperature settings.
Black plate (5,1)GMC Acadia/Acadia Denali Owner Manual - 2012
OnStar 14-5
It can connect to an OnStar Advisor
anytime. For OnStar mobile app
compatibility or further information,
see www.onstar.com.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System.
If a diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles.
Not all OnStar services are
available everywhere or on all
vehicles. For more information,
a full description of OnStar
services, system limitations, and
OnStar terms and conditions,
see www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
Q
to speak with an Advisor.
Black plate (8,1)GMC Acadia/Acadia Denali Owner Manual - 2012
14-8 OnStar
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Push
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment on page 9‑53. Added
electrical equipment may interfere
with the operation of the OnStar
system and cause it to not operate.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com. Privacy-sensitive
users of wireless communications
are cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Third parties may unlawfully
intercept or access transmissions
and private communications without
consent.
Black plate (5,1)GMC Acadia/Acadia Denali Owner Manual - 2012
INDEX i-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-58Changing . . . . . . . . . . . . . . . . . . . 10-68
Floor Console Storage . . . . . . . . . . 4-3
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-92
Fluid Automatic Transmission . . . . 10-12
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-24
Power Steering . . . . . . . . . . . . . 10-21
Washer . . . . . . . . . . . . . . . . . . . . . 10-22
Fog Lamps Bulb Replacement . . . . . . . . . . . . . 6-5
Folding Mirrors . . . . . . . . . . . . . . . . 2-17
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated and Ventilated . . . . . . . . . 3-9
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-40 Additives . . . . . . . . . . . . . . . . . . . . . 9-41
Economy Driving . . . . . . . . . . . . . 1-24
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-44
Filling the Tank . . . . . . . . . . . . . . . 9-42
Foreign Countries . . . . . . . . . . . . 9-41 Fuel (cont'd)
Gasoline Specifications . . . . . . . 9-40
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Recommended . . . . . . . . . . . . . . . 9-40
Requirements, California . . . . . 9-40
System Messages . . . . . . . . . . . . 5-40
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-31
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-31
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-34
G
Garage Door Opener . . . . . . . . . . 5-54Programming . . . . . . . . . . . . . . . . . 5-54
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-40
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-14
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . . 5-13
Speedometer . . . . . . . . . . . . . . . . . 5-13 Gauges (cont'd)
Tachometer . . . . . . . . . . . . . . . . . . . 5-13
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-15
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 5-11
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-44
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-8
H
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
Head-up Display . . . . . . . . . . . . . . . 5-33
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-28
Bulb Replacement . . . . . . . . . . 10-29
Daytime RunningLamps/Automatic
Headlamp System . . . . . . . . . . . 6-3
Delayed . . . . . . . . . . . . . . . . . . . . . . . 6-3
Black plate (7,1)GMC Acadia/Acadia Denali Owner Manual - 2012
INDEX i-7
Lights (cont'd)Engine Coolant
Temperature Warning . . . . . . . 5-23
Engine Oil Pressure . . . . . . . . . . 5-24
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamp . . . . . . . . . . . . . . 5-25
High-Beam On . . . . . . . . . . . . . . . . 5-25
High/Low Beam Changer . . . . . . 6-2
Safety Belt Reminders . . . . . . . . 5-15
Security . . . . . . . . . . . . . . . . . . . . . . 5-24
StabiliTrak
®Indicator . . . . . . . . . 5-22
Tire Pressure . . . . . . . . . . . . . . . . . 5-23
Tow/Haul Mode . . . . . . . . . . . . . . . 5-22
Locks
Automatic Door . . . . . . . . . . . . . . . . 2-9
Delayed Locking . . . . . . . . . . . . . . . 2-8
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Lockout Protection . . . . . . . . . . . . . 2-9
Power Door . . . . . . . . . . . . . . . . . . . . 2-8
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Lower Anchors and Tethers for Children
(LATCH System) . . . . . . . . . . . . . 3-46
Lumbar Adjustment . . . . . . . . . . . . . 3-4 Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-14
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-12
Malfunction Indicator Lamp . . . . 5-18
Manual Mode . . . . . . . . . . . . . . . . . . 9-25
Memory Features . . . . . . . . . . . . . . . 1-8
Memory Seats . . . . . . . . . . . . . . . . . . 3-7
Messages
Airbag System . . . . . . . . . . . . . . . . 5-42
Anti-theft Alarm System . . . . . . . 5-42
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-37
Brake System . . . . . . . . . . . . . . . . 5-38
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-38
Engine Cooling System . . . . . . . 5-39
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-40
Engine Power . . . . . . . . . . . . . . . . 5-40
Fuel System . . . . . . . . . . . . . . . . . . 5-40
Key and Lock . . . . . . . . . . . . . . . . . 5-41
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-41
Object Detection System . . . . . 5-41
Ride Control System . . . . . . . . . . 5-42
Service Vehicle . . . . . . . . . . . . . . . 5-43 Messages (cont'd)
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-43
Transmission . . . . . . . . . . . . . . . . . 5-44
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-37
Vehicle Reminder . . . . . . . . . . . . . 5-45
Vehicle Speed . . . . . . . . . . . . . . . . 5-45
Washer Fluid . . . . . . . . . . . . . . . . . 5-45
Mirrors Automatic Dimming . . . . . . . . . . . 2-18
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-20
Blind Spot . . . . . . . . . . . . . . . . . . . . 2-18
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-16
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-17
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-17
Manual Rearview . . . . . . . . . . . . . 2-19
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-19
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-45
MP3 . . . . . . . . . . . . . . . . . . . . . 7-23, 7-29
Multi-band Antenna . . . . . . . . . . . . 7-13
Black plate (10,1)GMC Acadia/Acadia Denali Owner Manual - 2012
i-10 INDEX
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-15Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Extender . . . . . . . . . . . . . . . . . . . . . . 3-22
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-16
Lap-Shoulder Belt . . . . . . . . . . . . 3-17
Reminders . . . . . . . . . . . . . . . . . . . . 5-15
Replacing after a Crash . . . . . . 3-23
Use During Pregnancy . . . . . . . . 3-22
Safety Defects Reporting
Canadian Government . . . . . . 13-20
General Motors . . . . . . . . . . . . . 13-20
U.S. Government . . . . . . . . . . . 13-19
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-9
Safety System Check . . . . . . . . . . 3-23
Satellite Radio . . . . . . . . . . . . . . . . . . 7-8
Scheduling Appointments . . . . . 13-14
Sealant Kit, Tire . . . . . . . . . . . . . . 10-60
Seats Adjustment, Front . . . . . . . . . . . . . . 3-3
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated and Ventilated Front . . . 3-9
Lumbar Adjustment, Front . . . . . 3-4
Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Power Adjustment, Front . . . . . . 3-4 Seats (cont'd)
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Reclining Seatbacks . . . . . . . . . . . 3-5
Third Row Seat . . . . . . . . . . . . . . . 3-12
Securing Child Restraints . . . . . . . . . . . . . . 3-54, 3-56
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-13
Service Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-18
Maintenance Records . . . . . . .11-14
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . 13-18
Scheduling Appointments . . . 13-14
Vehicle Messages . . . . . . . . . . . . 5-43
Servicing the Airbag . . . . . . . . . . . 3-35
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-26 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 9-20
Out of Park . . . . . . . . . . . . . . . . . . . 9-21
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . 10-77
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-13
StabiliTrak Indicator Light . . . . . . . . . . . . . . . . 5-22
System . . . . . . . . . . . . . . . . . . . . . . . 9-30
Start Assist, Hills . . . . . . . . . . . . . . 9-29
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-26
Starting the Engine . . . . . . . . . . . . 9-18
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-21
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cargo Cover . . . . . . . . . . . . . . . . . . . 4-4
Cargo Management System . . . 4-4
Center Console . . . . . . . . . . . . . . . . 4-2