
Black plate (20,1)GMC Acadia/Acadia Denali Owner Manual - 2012
13-20 Customer Information
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada Limited.
Call Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, please notify General
Motors.
Call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
This GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service the vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio presets, seat positions, and
temperature settings.

Black plate (22,1)GMC Acadia/Acadia Denali Owner Manual - 2012
13-22 Customer Information
OnStar®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash
or near crash-like situations.
The OnStar Terms and Conditions
provides information on data
collection and use and is available
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor. See OnStar
Overview on page 14‑1.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers,
and other trip information.
Refer to the navigation manual
for information on stored data and
for deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (6,1)GMC Acadia/Acadia Denali Owner Manual - 2012
14-6 OnStar
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to
be available and operating for
features to function properly.
These systems may not operate
if the battery is discharged or
disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with
OnStar’s service. Service involving
location information about the
vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not properly installed or it has
not been properly maintained.
If equipment or software is added,
connected, or modified, OnStar
service may not work. Other
problems beyond OnStar
’s control
may prevent service such as hills,
tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming.
See Radio Frequency Statement on
page 13‑22 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Push
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy
in urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard‐of‐hearing, or speech‐impaired
customers while in the vehicle.
The available dealer‐installed
TTY system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn‐by‐Turn Navigation.

Black plate (1,1)GMC Acadia/Acadia Denali Owner Manual - 2012
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-20
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-53
Additional Information,
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-12
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . 8-13
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-12
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-37
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-29
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-31
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-29 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-29
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-27
Where Are the Airbags? . . . . . . 3-26
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-36
Passenger Status Indicator . . . 5-17
Readiness Light . . . . . . . . . . . . . . 5-16
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-35
System Check . . . . . . . . . . . . . . . . 3-24
Alarm System Anti-theft . . . . . . . . . . . . . . . . . . . . . . 2-13
All-Wheel Drive . . . . . . . . . 9-27, 10-26
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-7
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 7-13
Anti-theft Alarm System . . . . . . . . . . . . . . . . 2-13
Alarm System Messages . . . . . 5-42 Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-27
Warning Light . . . . . . . . . . . . . . . . . 5-22
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-86
Interior . . . . . . . . . . . . . . . . . . . . . . 10-89
Armrest Storage . . . . . . . . . . . . . . . . 4-2
Assistance Program,
Roadside . . . . . . . . . . . . . . 13-8, 13-10
Audio Controller, Rear (RAC) . . . . . . . . . . . . . . . . . . 7-48
Audio Players . . . . . . . . . . . . . . . . . 7-13 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-15
MP3 . . . . . . . . . . . . . . . . . . . . 7-23, 7-29
Audio System
Radio Reception . . . . . . . . . . . . . . 7-12
Rear Seat (RSA) . . . . . . . . . . . . . 7-47
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Dimming Mirrors . . . . . . . . . . . . . . 2-18
Door Locks . . . . . . . . . . . . . . . . . . . . 2-9
Transmission . . . . . . . . . . . . . . . . . 9-23
Transmission Fluid . . . . . . . . . 10-12

Black plate (9,1)GMC Acadia/Acadia Denali Owner Manual - 2012
INDEX i-9
Pregnancy, Using SafetyBelts . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-22
Program Courtesy Transportation . . . . 13-14
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-22
Statement . . . . . . . . . . . . . . . . . . 13-22
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-7
CD/DVD Player . . . . . . . . . . . . . . . 7-15
Reception . . . . . . . . . . . . . . . . . . . . 7-12
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Reading Lamps . . . . . . . . . . . . . . . . . 6-6
Rear Audio Controller (RAC) . . . . . . . . . . . . . 7-48
Rear Climate Control
System . . . . . . . . . . . . . . . . . 8-10, 8-11
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-47 Rear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . . . . 7-38
Rear Seat Audio (RSA) . . . . . . . 7-47
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-10
Rear Vision Camera (RVC) . . . . 9-35
Rear Window Washer/Wiper . . . . 5-6
Rearview Mirrors . . . . . . . . . . . . . . 2-19 Automatic Dimming . . . . . . . . . . . 2-20
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-40
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-14
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-82
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-8
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Bulbs . . . . . . . . . . . 10-29
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-37
Maintenance . . . . . . . . . . . . . . . . .11-13 Replacing Airbag System . . . . . . 3-37
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . 3-53
Replacing Safety Belt System Parts after a Crash . . . 3-23
Reporting Safety Defects Canadian Government . . . . . . 13-20
General Motors . . . . . . . . . . . . . 13-20
U.S. Government . . . . . . . . . . . 13-19
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-44
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-20
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-42
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6
Roadside Assistance Program . . . . . . . . . . . . . . . 13-8, 13-10
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-23
Roof Rack System . . . . . . . . . . . . . . 4-5
Rotation, Tires . . . . . . . . . . . . . . . . 10-50
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-23

Black plate (10,1)GMC Acadia/Acadia Denali Owner Manual - 2012
i-10 INDEX
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-15Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Extender . . . . . . . . . . . . . . . . . . . . . . 3-22
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-16
Lap-Shoulder Belt . . . . . . . . . . . . 3-17
Reminders . . . . . . . . . . . . . . . . . . . . 5-15
Replacing after a Crash . . . . . . 3-23
Use During Pregnancy . . . . . . . . 3-22
Safety Defects Reporting
Canadian Government . . . . . . 13-20
General Motors . . . . . . . . . . . . . 13-20
U.S. Government . . . . . . . . . . . 13-19
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-9
Safety System Check . . . . . . . . . . 3-23
Satellite Radio . . . . . . . . . . . . . . . . . . 7-8
Scheduling Appointments . . . . . 13-14
Sealant Kit, Tire . . . . . . . . . . . . . . 10-60
Seats Adjustment, Front . . . . . . . . . . . . . . 3-3
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated and Ventilated Front . . . 3-9
Lumbar Adjustment, Front . . . . . 3-4
Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Power Adjustment, Front . . . . . . 3-4 Seats (cont'd)
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Reclining Seatbacks . . . . . . . . . . . 3-5
Third Row Seat . . . . . . . . . . . . . . . 3-12
Securing Child Restraints . . . . . . . . . . . . . . 3-54, 3-56
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-13
Service Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-18
Maintenance Records . . . . . . .11-14
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . 13-18
Scheduling Appointments . . . 13-14
Vehicle Messages . . . . . . . . . . . . 5-43
Servicing the Airbag . . . . . . . . . . . 3-35
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-26 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 9-20
Out of Park . . . . . . . . . . . . . . . . . . . 9-21
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . 10-77
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-13
StabiliTrak Indicator Light . . . . . . . . . . . . . . . . 5-22
System . . . . . . . . . . . . . . . . . . . . . . . 9-30
Start Assist, Hills . . . . . . . . . . . . . . 9-29
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-26
Starting the Engine . . . . . . . . . . . . 9-18
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-21
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cargo Cover . . . . . . . . . . . . . . . . . . . 4-4
Cargo Management System . . . 4-4
Center Console . . . . . . . . . . . . . . . . 4-2