ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
248
2012 Fusion Hybrid(hfv)
Owners Guide, 1st Printing
USA(fus)
service points ..................287–288
Engine block heater .................223
Engine oil ..................................289
checking and adding ..............289
dipstick ....................................289
filter, specifications ........290, 313
recommendations ...................290
refill capacities ........................314
specifications ..........................314
Event data recording ..................13
Exhaust fumes ..........................223
F
Fleet MyKey programming ......113
Floor mats .........................110–111
Fluid capacities .........................314
Fog lamps ....................................78
Fuel ............................................299
calculating fuel
economy ............................38, 305
cap ...........................................301
capacity ...................................314
choosing the right fuel ...........302
detergent in fuel .....................303
filler funnel .............................303
filling your vehicle with
fuel ...........................299, 301, 305
filter, specifications ........298, 313
fuel pump shut-off ..................250
improving fuel economy ........305
octane rating ...................302, 316
quality ......................................302
running out of fuel .........264, 303
safety information relating to
automotive fuels .....................299
Fuses ..................................250–251
G
Garage door opener ..................103Gas cap (see Fuel cap) ............301
Gas mileage
(see Fuel economy) .................305
Gauges .........................................25
H
Hazard flashers .........................249
Headlamps ...................................77
aiming ........................................80
autolamp system .......................77
bulb specifications ....................83
daytime running lights .............79
flash to pass ..............................79
high beam .................................78
replacing bulbs .........................84
turning on and off ....................77
Heating
heating and air conditioning
system .................................68, 71
Hood ..........................................286
I
Ignition ...............................220, 316
Illuminated visor mirror .............89
Infant seats
(see Safety seats) .....................179
Inspection/maintenance (I/M)
testing ........................................309
Instrument panel ........................93
cleaning ...................................281
cluster ........................................18
lighting up panel and
interior .......................................79
J
Jack ............................................258
Index
344
2012 Fusion Hybrid(hfv)
Owners Guide, 1st Printing
USA(fus)
