ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s information
portfolio in the glove compartment.
Roadside Emergencies
248
2012 Fusion(fsn)
Owners Guide, 3rd Printing
USA(fus)
Engine ........................................336
cleaning ...................................280
coolant .....................................299
fail-safe cooling .......................304
idle speed control ...................297
lubrication specifications .......331
refill capacities ........................331
service points ..................288–290
starting after a collision .........249
Engine block heater .................211
Engine oil ..................................292
checking and adding ..............292
dipstick ....................................292
filter, specifications ........296, 330
recommendations ...................296
refill capacities ........................331
specifications ..........................331
Event data recording ....................6
Exhaust fumes ..........................210
F
Fail safe cooling ........................304
Fleet MyKey programming ........96
Flexible Fuel Vehicle (FFV) ....306
Floor mats .............................93–94
Fluid capacities .........................331
Fog lamps ....................................56
Four-Wheel Drive vehicles
driving off road .......................241
Fuel ............................................306
calculating fuel economy .21, 313
cap ...........................................308
capacity ...................................331
choosing the right fuel ...........310
detergent in fuel .....................311
filler funnel .............................311filling your vehicle with
fuel ...........................306, 308, 313
filter, specifications ........305, 330
fuel pump shut-off ..................250
fuel pump shut-off switch .....249
improving fuel economy ........313
octane rating ...................310, 336
quality ......................................311
running out of fuel .........264, 311
safety information relating to
automotive fuels .....................306
Fuel - flex fuel vehicle
(FFV) .................................306, 310
Fuel pump shut-off switch .......249
Fuses ..........................................251
G
Garage door opener ....................89
Gas cap (see Fuel cap) ............308
Gas mileage (see Fuel
economy) ...................................313
Gauges .........................................17
H
Hazard flashers .........................249
Headlamps ...................................55
aiming ........................................58
autolamp system .......................55
bulb specifications ....................61
daytime running lights .............57
flash to pass ..............................57
high beam .................................56
replacing bulbs .........................62
turning on and off ....................55
Heating
heating and air conditioning
system .................................47, 50
Index
366
2012 Fusion(fsn)
Owners Guide, 3rd Printing
USA(fus)
