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4. Follow the prompts to request your desired service (such as Traffic or
Information). Or, say, “What are my choices?” for a complete list of
options.
5. To return to the main menu, say “Services” or for help, say “Help”.
To disconnect:
•Press ‘Disconnect from Services’ on the touchscreen.
•Press and hold the phone button (
) on the steering wheel.
•Say “Goodbye” from the SYNC Services main menu.
Receiving Turn by Turn Directions:
1. When connected to the Services portal, say “Directions” or “Business
Search”.
2. Follow the voice prompts to select your Destination. After the route
download is complete, the phone call is automatically ended.
3. The system will calculate and then download a route based on current
traffic conditions and your current location.
If your vehicle is not equipped with the navigation feature:
•Turn-by-turn directions will display in the infotainment display
(right side of your instrument cluster), in the status bar of your
touchscreen system and also on the SYNC Services screen. You will
also receive driving instructions via audible prompts.
•While on an active route, you can select ‘Route Summary or ‘Route
Status’ using the touchscreen controls or voice commands to view the
Route summary turn list or the Route Status ETA. You can also turn
voice guidance on or off, cancel the route or update the route.
If your vehicle is equipped with the navigation feature:
•Your navigation feature will calculate the route and provide driving
instructions. Refer to theNavigation Featureschapter for more
information.
Personalizing Traffic, Directions and Information:Your Traffic,
Directions and Information Services can be personalized to provide
quicker access to your most used or favorite information. You can save
address points such as, ‘work’ or ‘home’. You can also save favorite
information like sports teams, such as ‘Detroit Lions’, or a news category.
To learn more, log onto www.SyncMyRide.com.
Push to interrupt:You can, at any time while you are connected to
SYNC TDI Services, press
to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
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Portable:Your SYNC TDI Services subscription is associated with your
Bluetoothenabled cellular phone number, not your VIN (Vehicle
Identification Number). Thus, you can use your SYNC TDI Service with
any vehicle equipped with Traffic, Directions and Information. Simply
pair and connect your phone to any vehicle equipped with Traffic,
Directions and Information and continue enjoying your personalized
services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note:When you connect to Traffic, Directions and Information, the
service uses GPS technology and advanced vehicle sensors to collect the
vehicle’s current location, travel direction and speed to help provide you
with the directions, traffic reports, or business searches you request.
Further, to provide the services you request and for continuous
improvement, the service may collect and record call details and voice
communications. For more information, see Traffic, Directions and
Information, Terms and Conditions at www.SyncMyRide.com. If you do
not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
Note: SYNCwith Traffic, Directions & Information Services
requires activation prior to use. Visit www.SyncMyRide.com to
register.Standard phone and message rates may apply. Subscription
may be required. To register and check your eligibility for free services,
log onto www.SyncMyRide.com.
Note: Traffic, Directions & Information Services will not function
properly if you have enabled caller ID blocking on your mobile
phone. Prior to using SYNC TDI Services, ensure that your mobile
phone is not blocking caller ID.
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SYNCServices voice commands (if equipped)
If SYNCServices is active and a route has been downloaded, press
on the steering wheel controls. When prompted, you may say any of the
following commands:
•Services•Update Route
•Route status•Navigation voice on
•Navigation voice off•Cancel route
•Next turn•Route Summary
SIRIUSTRAVEL LINK™(IF ACTIVATED, U.S. ONLY)
Note:In order to use SIRIUSTravel Link™, your vehicle must be
equipped with navigation and your navigation SD card must be in the SD
card slot.
SIRIUSTravel Link™ (if activated) can help you locate the best gas
prices, find movie listings, get current traffic alerts, access the current
weather map, get accurate ski conditions as well as scores to current
sports games.
Note:A paid subscription is required to access/use these features. Go to
www.sirius.com/travellink for more information.
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving and that you comply with all applicable laws.
To access:
1. Press
> Sirius Travel Link.
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2. Choose from any of the following services:
•Traffic On Route•Weather
•Traffic Nearby•Sports Info.
•Other Traffic Places•Movie Listings
•Fuel Prices•Ski Conditions
Traffic features:Select to identify traffic incidents on your route,
nearby your vehicle’s current location or near any of your favorite places
(if programmed).
Weather:Select to view the nearby weather, current weather, or the
5 day forecast for the chosen area. Select ’Map’ to see the weather map
which can show storms, radar information, charts and winds. Select
’Area’ to select from a listing of weather locations.
Ski conditions:Displays ski conditions for a specific area.
Fuel Prices:Displays gas prices at stations close to your vehicle’s
location or on an active navigation route.
Sports Info:Displays scores and schedules for a variety of sports. You
can also save up to 10 favorite teams for easier access. The score will
automatically refresh when a game is in process.
Movie Listings:Display nearby movie theaters and their show times (if
available).
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*Note:If you have said, “Sports Scores” or “Sports Schedules” or
“Sports Headlines” you may say any of the following commands:
•NFL•College Football
•NHL•College Basketball
•NBA•WNBA
•Baseball•Golf
•MLS•My Teams
•Help
NOTIFICATIONS
This screen will display any system messages such as an SD card fault,
etc. To access:
•Press
> Notifications. You can select the message and then choose
to:
•Viewthe complete message
•Deletethe message
•Delete Allmessages
Note:The system will alert you that you have messages by turning
the
icon yellow (instead of white). When the messages are read or
deleted, the icon will return to white.
CALENDAR
Your system allows you to view the current calendar by day, week or
month. To access:
•Press
> Calendar.
911 ASSIST™ (IF EQUIPPED)
If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connectedBluetoothenabled phone.
For more information about 911 Assist™, visit www.syncmyride.com.
•For information about airbag deployment, see theSeating and
Safety Restraintschapter of yourOwner’s Guide.
•For information about the fuel-pump shut-off, see theRoadside
Emergencieschapter of yourOwner’s Guide.
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SETTING 911 ASSIST™ ON
Before setting this feature on, ensure that you read the911 Assist™
privacy noticelater in this section for important information.
1. Press
> SYNC Apps. > 911 Assist.
2. Select ON.
You can also access 911 Assist by:
•Pressing Menu > Settings> Phone > 911 Assist or
•Pressing Menu > Help > 911 Assist.
Note:SYNC911 Assist™ feature must be set on prior to the
incident.
To ensure that 911 Assist™ works properly:
•SYNCmust be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC911 Assist™ feature must be set on prior to the incident.
•ABluetoothenabled and compatible phone has to be paired and
connected to SYNC.
•A connectedBluetoothenabled phone must have the ability to
make and maintain an outgoing call at the time of the incident.
•A connectedBluetoothenabled phone must have adequate
network coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
WARNING:Unless the 911 Assist™ setting is set on prior to a
crash, the system won’t dial for help which could delay response
time, potentially increasing the risk of serious injury or death after a
crash.
WARNING:Don’t wait for 911 Assist™ to make an emergency
call if you can do it yourself. Dial emergency services
immediately to avoid delayed response time which could increase the
risk of serious injury or death after a crash. If you don’t hear 911
Assist™ within five seconds of the crash, the system or phone may be
damaged or non-functional.
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IN THE EVENT OF A CRASH
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist™); however, if 911 Assist™ is
triggered, SYNCwill try to contact emergency services. If a connected
phone is damaged or loses connection to SYNC, SYNCwill search for,
and try to connect to, any available previously paired phone and try to
make the call to 911.
Before making the call:
•SYNCprovides a short window of time (about 10 seconds) to
cancel the call. Failure to cancel the call will result in SYNC
attempting to dial 911.
•SYNCwill say the following, or a similar message: “SYNCwill
attempt to call 911, to cancel the call, press Cancel on your screen
or press and hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message will be played for the 911 operator, then the occupant(s) in the
vehicle will be able to talk with the operator. Be prepared to provide
your name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist™ may not work if:
•Your cell phone or 911 Assist™ hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown
from the vehicle.
•Note:Every phone operates differently. While SYNC911 Assist™
works with most cell phones, some may have trouble using this
feature.
WARNING:Always place your phone in a secure location in the
vehicle so it doesn’t becoming a projectile or get damaged in a
collision. Failure to do so may cause serious injury to someone or
damage the phone which could prevent 911 Assist™ from working
properly.
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911 ASSIST™ PRIVACY NOTICE
Once 911 Assist™ is set on, it may disclose to emergency services that
the vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist™ may also be capable of electronically or verbally disclosing to
911 operators the vehicle location, and/or other details about the vehicle
or crash to assist 911 operators to provide the most appropriate
emergency services. If you do not want to disclose this information, do
not turn the feature on.
Note:If 911 Assist™ is turned on or off by any user, that setting will
apply for all paired phones. If 911 Assist™ is turned off, a voice message
will play and/or a display message/icon will come on when the vehicle is
started after a previously paired phone connects.
Vehicle Health Report (if equipped, U.S. only)
Check your vehicle’s overall “health” in the form of diagnostic report
card. See:
•Vehicle diagnostic information
•Suggested scheduled maintenance
•Open recalls and field service actions
•Items from a prior vehicle inspection that need your attention
Note:You’ll need to register your vehicle at www.syncmyride.com before
using this feature. There are no fees or subscription requirements, but
youmustregister to use this feature.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
WARNING:Vehicle Health Report only monitors certain systems
that are electronically monitored by the vehicle and will not
monitor or report the status of any other system, (i.e., brake lining
wear). Failure to perform scheduled maintenance and regularly inspect
your vehicle may result in vehicle damage and serious injury.
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