Introduction 4
Instrument Cluster 12
Warning lights and chimes 12
Gauges 16
Message center 18
Entertainment Systems 28
AM/FM stereo with CD/MP3 28
Auxiliary input jack (Line in) 37
USB port 38
Satellite radio information 42
Family entertainment system 46
Navigation system 66
SYNC66
Climate Controls 67
Manual heating and air conditioning 67
Dual electronic automatic temperature control 70
Navigation system based climate control 73
Rear window defroster 78
Lights 80
Headlamps 80
Turn signal control 84
Bulb replacement 85
Driver Controls 90
Windshield wiper/washer control 90
Steering wheel adjustment 91
Power windows 100
Mirrors 101
Speed control 103
Moon roof 107
Table of Contents
1
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Locks and Security 119
Keys 119
Locks 125
Anti-theft system 136
Seating and Safety Restraints 142
Seating 142
Personal Safety System™ 165
Safety belt system 168
Airbags 179
Child restraints 193
Tires, Wheels and Loading 212
Tire information 214
Tire inflation 216
Tire Pressure Monitoring System (TPMS) 229
Vehicle loading 234
Trailer towing 241
Recreational towing 245
Driving 247
Starting 247
Brakes 252
AdvanceTrac255
Transmission operation 263
Reverse sensing system 269
Rear-view camera system 271
All wheel drive 278
Roadside Emergencies 285
Getting roadside assistance 285
Hazard flasher control 286
Fuel pump shut-off 286
Fuses and relays 287
Changing tires 294
Wheel lug nut torque 301
Jump starting 302
Wrecker towing 306
Table of Contents
2
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste, cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
CALIFORNIA Proposition 65 Warning
WARNING:Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Certain components of this vehicle such as airbag modules, seat belt
pretensioners, and button cell batteries may contain Perchlorate Material
– Special handling may apply for service or vehicle end of life disposal.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
BREAKING-IN YOUR VEHICLE
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Drive your new vehicle at least 1,000 miles (1,600 km) before towing a
trailer. For more detailed information about towing a trailer, refer to
Trailer towingin theTires, Wheels and Loadingchapter.
Introduction
5
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Event Data Recording
This vehicle is equipped with an event data recorder (EDR). The
main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
•How various systems in your vehicle were operating;
•Whether or not the driver and passenger seatbelts were
buckled/fastened;
•How far (if at all) the driver was depressing the accelerator
and/or the brake pedal; and
•How fast the vehicle was travelling; and
•Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Introduction
7
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
AdvanceTrac/traction control
off:Illuminates when the
AdvanceTrac/traction control has
been turned off. Refer to the
Drivingchapter for more
information.
Low tire pressure warning:
Illuminates when your tire pressure
is low. If the light remains on at
start up or while driving, the tire
pressure should be checked. Refer
toInflating your tiresin theTires, Wheels and Loadingchapter. When
the ignition is first turned to on, the light will illuminate for three
seconds to ensure the bulb is working. If the light does not turn on or
begins to flash, have the system inspected by your authorized dealer. For
more information on this system, refer toTire pressure monitoring
system (TPMS)in theTires, Wheels and Loadingchapter.
Speed control:Illuminates when
the speed control is engaged. Turns
off when the speed control system
is disengaged.
Overdrive cancel and grade
assist (if equipped):Illuminates
when the overdrive function of the
transmission has been turned off
and the grade assist function has
been turned on, refer to theDrivingchapter.
Anti-theft system:Flashes when
the SecuriLockPassive Anti-theft
System has been activated.
Door ajar:Illuminates when the
ignition is in the on position and any
door is not completely closed.
OFF
Instrument Cluster
15
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
LOW TIRE PRESSURE— Displayed when one or more tires on your
vehicle has low tire pressure. Refer toInflating your tiresin theTires,
Wheels and Loadingchapter.
TIRE PRESSURE MONITOR FAULT— Displayed when the Tire
Pressure Monitoring System is malfunctioning. If the warning stays on or
continues to come on, contact your authorized dealer as soon as
possible.
TIRE PRESSURE SENSOR FAULT— Displayed when a tire pressure
sensor is malfunctioning, or your spare tire is in use. For more
information on how the system operates under these conditions, refer to
Tire Pressure Monitoring System (TPMS)in theTires, Wheels and
Loadingchapter. If the warning stays on or continues to come on,
contact your authorized dealer as soon as possible.
POWER STEERING ASSIST FAULT— The power steering system
has disabled power steering assist due to a system error; service is
required.
SERVICE POWER STEERING— The power steering system has
detected a condition that requires service.
SERVICE POWER STEERING NOW— The power steering system
has detected a condition that requires service immediately.
ENGINE OIL CHANGE SOON— Displayed when the engine oil life
remaining is 5% to 1%.
OIL CHANGE REQUIRED— Displayed when the oil life left reaches
0%.
INTKEY COULD NOT PROGRAM— Displayed when an attempt is
made to program a fifth integrated key to the remote key entry system.
For more information on integrated key, refer to theLocks and Security
chapter in this manual.
ADVANCETRAC OFF— Displayed briefly when the system has been
disabled.
ADVANCETRAC ON— Displayed briefly when the system has been
enabled.
TRACTION CONTROL ON— Displayed briefly when the system has
been enabled.
TRACTION CONTROL OFF— Displayed briefly when the system has
been disabled.
TRAILER SWAY REDUCE SPEED (if equipped)— Displayed when
the trailer sway control has detected trailer sway. For more information,
refer to theDrivingchapter for more information.
Instrument Cluster
24
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Rear window wiper/washer controls
For rear wiper operation, rotate the
rear window wiper and washer
control to the desired position.
Select:
2 — Normal speed operation of rear
wiper.
1 — Intermittent operation of rear
wiper.
O (off) — Rear wiper and washer off.
For rear wash cycle, rotate (and hold as desired) the rear wiper/washer
control to either
position.
From either position, the control will automatically return to the 2 or O
(off) position.
TILT/TELESCOPE STEERING WHEEL
To adjust the steering wheel:
1. Pull the lever down to unlock the
steering column.
2. While the lever is in the down
position, move the steering wheel
up or down and in or out until you
find the desired position.
3. While holding the steering wheel
in place, pull the lever up to its
original position to lock the steering
column.
WARNING:Never adjust the steering wheel when the vehicle is
moving.
12
Driver Controls
91
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Using speed control
The speed controls are located on the steering wheel. The following
buttons work with speed control:
RESUME:Press to resume a set
speed.
SET +:Press to increase the set
speed.
SET –:Press to decrease the set
speed.
OFF/ON:Press to turn speed
control off or on.
Setting speed control
To set speed control:
1. Press and release ON.
2. Accelerate to the desired speed.
3. Press and release SET + or SET -.
4. Take your foot off the accelerator pedal.
5. The indicator
light on the instrument cluster will turn on.
Note:
•Vehicle speed may vary momentarily when driving up and down a
steep hill.
•If the vehicle speed increases above the set speed on a downhill, you
may want to apply the brakes to reduce the speed.
•If the vehicle speed decreases more than 10 mph (16 km/h) below
your set speed on an uphill, your speed control will disengage.
Disengaging speed control
Press the brake pedal to disengage the speed control. Disengaging the
speed control will not erase the previous set speed.
Resuming a set speed
Press and release RESUME. This will automatically return the vehicle to
the previously set speed.
Driver Controls
104
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)