Opening and Closing the power liftgate:
WARNING:Make sure all persons are clear of the power liftgate
area before using the power liftgate control.
WARNING:Keep keys out of reach of children. Do not allow
children to play near an open or moving power liftgate.
The liftgate will only operate with the vehicle in P (Park).
When the liftgate is being power closed, a chime will sound three times
as the liftgate begins to power close. A single chime indicates a problem
with the close request, caused by:
•the ignition is in on and the transmission is not in P (Park);
•or the battery voltage is below the minimum operating voltage;
•or the vehicle speed is at or above 3 mph (5 km/h).
If the liftgate reverses and starts to close after a open request, a fast
continuous chime indicates excessive load on the gate or a possible strut
failure. If any excessive load is removed and you still have a faster
chime, have the system serviced immediately by your authorized dealer.
Do not attempt to manually force the liftgate to travel faster than the
power system will permit. This will activate the obstacle detection
feature.
Note:Cycling the ignition prior to completely latching the liftgate could
result in damage to the liftgate and/or its power components. Make sure
the liftgate is fully latched before operating the vehicle.
Care should be exercised in starting the engine before the liftgate is fully
closed (latched). If the ignition is cycled during a liftgate power close
cycle and the liftgate is 6-10 inches (15–24 cm) from being latched, the
liftgate may reverse to the full open position. Verify that the gate is
closed before operating or moving the vehicle, especially in an enclosure,
like a garage or a parking structure. The liftgate or its components could
be damaged in an enclosure, if the liftgate is open.
When power operating the liftgate at temperatures below 32°F (0°C), the
liftgate may stop about 5 inches (12.7 cm) from the full open position.
The liftgate can be fully opened by pushing it upward to the maximum
open position.
Driver Controls
114
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Driving while you tow
When towing a trailer:
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•It is recommended to select the L (Low) or M (Manual) gear position
when additional engine braking is needed. In situations such as
prolonged downhill driving on steep grades (i.e., driving in
mountainous areas), additional engine braking is needed to reduce the
load on the vehicle’s regular brake system to prevent them from
overheating.
•Allow more distance for stopping with a trailer attached; anticipate
stops and brake gradually.
Trailer towing tips
•Practice turning, stopping and backing-up before starting on a trip to
get the feel of the vehicle-trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
•After you have traveled 50 miles (80 km), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
RECREATIONAL TOWING
Follow these guidelines for your specific powertrain combination to tow
your vehicle for personal travel (such as behind a motor home or a
truck).
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering the vehicle. Refer to theClimate
Controlschapter for more information.
In case of a roadside emergency with a disabled vehicle, please refer to
Wrecker towingin theRoadside Emergencieschapter.
These guidelines are designed to prevent damage to your vehicle after it
is hooked-up to the RV or tow dolly.
Tires, Wheels and Loading
245
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
M (Manual) SelectShift Automatic™ Transmission (SST) with
Grade Assist
Initially, moving the lever to M (Manual) activates grade assist and
cancels overdrive.
Grade assist:
•Provides additional grade
(engine) braking for downhill
driving and extends lower gear
operation on uphill climbs for
hilly terrain or mountainous
areas.
•Provides additional engine
braking through the automatic
transmission shift strategy which
reacts to vehicle inputs (vehicle
acceleration, accelerator pedal,
brake pedal and vehicle speed).
This will increase engine RPM
during engine braking.
•The grade assist lamp in the
instrument cluster is illuminated.
Grade assist is designed to aid the
driver with optimal gear selection in
hilly terrain or mountainous areas
but is not intended for normal operation. It is recommended that you
return to O/D (overdrive mode) on flat terrain to provide the best fuel
economy and transmission function.
To return to normal D (Drive) position (with O/D), do one of the
following:
•Move the shift lever back from M (Manual) to D (Drive).
•Press the paddle shifters to exit grade assist and enable control of
selecting the gear you desire using the paddle shifters on the steering
wheel. This is called SelectShift Automatic™ Transmission (SST)
mode.
-The grade assist lamp in the instrument cluster will not be illuminated.
-The transmission will operate in gears one through six.
Driving
267
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Understanding your SelectShift Automatic™ Transmission (SST)
(if equipped)
This vehicle may be equipped with a
SelectShift Automatic™
transmission (SST) gearshift lever.
SST is an automatic transmission
with the ability for the driver to
change gears up or down (without a
clutch) as desired. By moving the
gearshift lever from drive position D
(Drive) to M (Manual) you now
have control of selecting the gear
you desire using the paddle shifters
on the steering wheel.
Press the paddle shifters to exit grade assist and enable control of
selecting the gear you desire using the paddle shifters on the steering
wheel.
•The grade assist lamp in the instrument cluster will not be illuminated.
•The current transmission gear will be displayed in the cluster.
Paddle shifters
The paddle shifters allow you to shift gears quickly, without taking your
hands off the steering wheel.
1. To manually downshift the
transmission with the gearshift lever
in M (Manual), press the paddle
shifters forward.
2. To manually upshift the
transmission with the gearshift lever
in M (Manual), pull the paddle
shifters rearward.
Driving
268
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Descend a hill in the same gear you
would use to climb up the hill to avoid
excessive brake application and brake
overheating. Do not descend in
neutral; instead, disengage overdrive
or manually shift to a lower gear.
When descending a steep hill, avoid
sudden hard braking as you could lose
control. The front wheels have to be
turning in order to steer the vehicle.
Your vehicle has anti-lock brakes,
therefore apply the brakes steadily.
Do not “pump” the brakes.
Driving on snow and ice
Note:Excessive tire slippage can cause transmission damage.
AWD vehicles have advantages over 2WD vehicles in snow and ice but
can skid like any other vehicle.
Should you start to slide while driving on snowy or icy roads, turn the
steering wheel in the direction of the slide until you regain control.
Avoid sudden applications of power and quick changes of direction on
snow and ice. Apply the accelerator slowly and steadily when starting
from a full stop.
Avoid sudden braking as well. Although an AWD vehicle may accelerate
better than a two-wheel drive vehicle in snow and ice, it won’t stop any
faster, because as in other vehicles, braking occurs at all four wheels. Do
not become overconfident as to road conditions.
Make sure you allow sufficient distance between you and other vehicles
for stopping. Drive slower than usual and consider using one of the lower
gears. In emergency stopping situations, apply the brake steadily. Since
your vehicle is equipped with a four wheel anti-lock brake system (ABS),
do not “pump” the brakes. Refer to theBrakessection of this chapter
for additional information on the operation of the anti-lock brake system.
WARNING:If you are driving in slippery conditions that require
tire chains or cables, then it is critical that you drive cautiously.
Keep speeds down, allow for longer stopping distances and avoid
aggressive steering to reduce the chances of a loss of vehicle control
which can lead to serious injury or death. If the rear end of the vehicle
slides while cornering, steer in the direction of the slide until you
regain control of the vehicle.
Driving
283
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward so that it is being towed in a forward
direction.
•Place the transmission in N (Neutral). Refer toBrake-shift interlock
in theDrivingchapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
Roadside Emergencies
307
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Multi-point inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help ensure your vehicle keeps
running great.
Multi-point inspection – Recommended each visit
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires for wear and proper pressure,
including spare
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and
window washer
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
Scheduled Maintenance
385
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Additional maintenance items
1
Miles (x 1,000) 20 30 40 60 80 90 100 120 140 150
Kilometers (x 1,000) 32 48 64 96 128 144 160 192 225 240
Replace cabin air filter (if equipped)• ••• •••
Replace climate-controlled seat filter (if equipped)•••••
Replace engine air filter•••••
Change engine coolant
2
•
Replace spark plugs•
Inspect accessory drive belt(s)••
Change automatic transmission fluid and filter•
Change manual transmission fluid•
Replace accessory drive belt(s) if not replaced within the last
100,000 miles (160,000 km)•
1Additional maintenance items can be performed within 3,000 miles (4,800 km) of the last oil change. Do not exceed
the designated distance for the interval.2Initial replacement at 6 years or 100,000 miles (160,000 km), then every 3 years or 50,000 miles (80,000 km)
Scheduled Maintenance
389
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)