2012 FORD FLEX maintenance schedule

Customer Assistance 308
Reporting safety defects (U.S. only) 315
Reporting safety defects (Canada only) 315
Cleaning 316
Maintenance and Specifications 324
Engine compartment 326
Engine oil 330
Battery 334
Engine coolant 336
Fuel information 343
Air filter(s) 361
Part numbers 365
Maintenance product specifications and capacities 366
Engine data 370
Accessories 374
Ford Extended Service Plan 377
Scheduled Maintenance 381
Normal scheduled maintenance and log 387
Index 399
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Table of Contents
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TIMER
Timer displays the trip elapsed drive time.
To operate, do the following:
1. Press and release RESET in order to start the timer.
2. Press and release RESET to pause the timer.
3. Press and hold RESET until the timer resets.
Blank Screen
The message center display will be blank after cycling through all of the
info menu items.
System check and vehicle feature customization
Press SETUP repeatedly to cycle
the message center through the
following features:
RESET FOR SYSTEM CHECK
When this message appears, press RESET and the message center will
begin to cycle through the following systems and provide a status of the
item if needed.
Note:Some systems show a message only if a condition is present.
1. OIL LIFE
2. CHARGING SYSTEM
3. WASHER FLUID LEVEL
4. DOOR AJAR STATUS
5. LIFTGATE STATUS
6. BRAKE SYSTEM
7. FUEL LEVEL
8. MYKEY DISTANCE (if MyKeyis programmed)
9. MYKEY(S) PROGRAMMED
10. ADMIN KEYS PROGRAMMED
11. ADVANCTRAC
OIL LIFE
This displays the remaining oil life.
An oil change is required whenever indicated by the message center and
according to the recommended maintenance schedule. USE ONLY
RECOMMENDED ENGINE OILS.
Instrument Cluster
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Do not use razor blades or other sharp objects to clean the inside
of the rear window or to remove decals from the inside of the
rear window. This may cause damage to the heated grid lines and
will not be covered by your warranty.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air filter, located behind the glove
box. The particulate air filtration system is designed to reduce the
concentration of airborne particles such as dust, spores and pollen in the
air being supplied to the interior of the vehicle. This system provides the
following benefits:
•Improves driving comfort by reducing particle concentration.
•Improves the interior compartment cleanliness.
•Protects the climate control components from particle deposits.
Note:A cabin air filter must be installed at all times to prevent foreign
objects from entering the system. Running the system without a filter in
place could result in degradation or damage to the system.
For replacement intervals, refer to theScheduled Maintenancechapter.
For more information regarding your filter, see your authorized dealer.
Climate Controls
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•Do not run over curbs or hit the tire against a curb when parking
WARNING:If your vehicle is stuck in snow, mud, sand, etc.,do
notrapidly spin the tires; spinning the tires can tear the tire and
cause an explosion. A tire can explode in as little as three to five
seconds.
WARNING:Do not spin the wheels at over 35 mph (56 km/h).
The tires may fail and injure a passenger or bystander.
Highway hazards
No matter how carefully you drive there’s always the possibility that you
may eventually have a flat tire on the highway. Drive slowly to the
closest safe area out of traffic. This may further damage the flat tire, but
your safety is more important.
If you feel a sudden vibration or ride disturbance while driving, or you
suspect your tire or vehicle has been damaged, immediately reduce your
speed. Drive with caution until you can safely pull off the road. Stop and
inspect the tires for damage. If a tire is under-inflated or damaged,
deflate it, remove wheel and replace it with your spare tire and wheel. If
you cannot detect a cause, have the vehicle towed to the nearest repair
facility or tire dealer to have the vehicle inspected.
Tire and wheel alignment
A bad jolt from hitting a curb or pothole can cause the front end of your
vehicle to become misaligned or cause damage to your tires. If your
vehicle seems to pull to one side when you’re driving, the wheels may be
out of alignment. Have an authorized dealer check the wheel alignment
periodically.
Wheel misalignment in the front or the rear can cause uneven and rapid
treadwear of your tires and should be corrected by an authorized dealer.
Front-wheel drive (FWD) vehicles and those with an independent rear
suspension (if equipped) may require alignment of all four wheels.
The tires should also be balanced periodically. An unbalanced tire and
wheel assembly may result in irregular tire wear.
Tire rotation
Rotating your tires at the recommended interval (as indicated in the
Scheduled Maintenancechapter) will help your tires wear more evenly,
providing better tire performance and longer tire life.
Tires, Wheels and Loading
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1,400 - (2 x 220) - (9 x 100) = 1,400 - 440 - 900 = 60 lb. Now you
have the load capacity to transport the cement and your friend home.
In metric units, the calculation would be: 635 kg - (2 x 99 kg) - (9 x
45 kg) = 635 - 198 - 405 = 32 kg.
The above calculations also assume that the loads are positioned in your
vehicle in a manner that does not overload the Front or the Rear Gross
Axle Weight Rating specified for your vehicle on the Safety Compliance
Certification Label found on the edge of the driver’s door.
TRAILER TOWING
Trailer towing puts additional loads on your vehicle’s engine,
transmission, axle, brakes, tires and suspension. For your safety and to
maximize vehicle performance, be sure to use the proper equipment
while towing.
Follow these guidelines to ensure safe towing:
•Do not tow a trailer until your vehicle has been driven at least
1,000 miles (1,600 km).
•Consult your local motor vehicle laws for towing a trailer.
•Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
•Thoroughly prepare your vehicle for towing. Refer toPreparing to
towin this chapter.
•Stay within your vehicle’s load limits.
•Use extra caution when driving while trailer towing. Refer toDriving
while you towin this section.
•Service your vehicle more frequently if you tow a trailer. Refer to
Special operating conditionsin your scheduled maintenance.
For load specification terms found on the label, refer toVehicle loading
– with and without a trailerin this chapter. Remember to figure in the
tongue load of your loaded vehicle when figuring the total weight.
WARNING:Do not exceed the GVWR or the GAWR specified on
the certification label.
WARNING:Towing trailers beyond the maximum recommended
gross trailer weight exceeds the limit of the vehicle and could
result in engine damage, transmission damage, structural damage, loss
of vehicle control, vehicle rollover and personal injury.
Tires, Wheels and Loading
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraftparts, or remanufactured or other parts that are authorized
by Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
fordowner.com
These are some of the items that can be found online:
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key.
3. Block the wheels.
Working with the engine on
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
Maintenance and Specifications
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3. The wiper arm has a snap
retention feature to receive a cross
pin from the wiper blade structure.
Grip tightly and press on the
arm/blade joint from beneath and
separate the blade from the arm.
Avoid rotating the wiper blade
structure and trapping your left
hand between the arm and blade.
4. Attach the new wiper to the
wiper arm and press it into place
until a click is heard.
If you find this procedure too difficult, please see your dealer.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the
engine oil level dipstick.
Maintenance and Specifications
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