2012 FORD FLEX airbag off

Locks and Security 119
Keys 119
Locks 125
Anti-theft system 136
Seating and Safety Restraints 142
Seating 142
Personal Safety System™ 165
Safety belt system 168
Airbags 179
Child restraints 193
Tires, Wheels and Loading 212
Tire information 214
Tire inflation 216
Tire Pressure Monitoring System (TPMS) 229
Vehicle loading 234
Trailer towing 241
Recreational towing 245
Driving 247
Starting 247
Brakes 252
AdvanceTrac255
Transmission operation 263
Reverse sensing system 269
Rear-view camera system 271
All wheel drive 278
Roadside Emergencies 285
Getting roadside assistance 285
Hazard flasher control 286
Fuel pump shut-off 286
Fuses and relays 287
Changing tires 294
Wheel lug nut torque 301
Jump starting 302
Wrecker towing 306
Table of Contents
2
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNCor its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNCsupplement for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only) the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”) only to help provide you with the directions, traffic
reports, or business searches your request. If you do not want
Ford or its vendors to receive this information, do not activate
the service. Ford Motor Company and the vendors it uses to
provide you with this information do not store your vehicle travel
information. For more information, see Traffic, Directions and
Information, Terms and Conditions. See your SYNCsupplement
for more information.
CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
Introduction
8
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Airbag readiness:If this light fails
to illuminate when the ignition is
turned to on, continues to flash or
remains on, have the system
serviced immediately by your authorized dealer. A chime will sound if
there is a malfunction in the indicator light.
Safety belt:Reminds you to fasten
your safety belt. A Belt-Minder
chime will also sound to remind you
to fasten your safety belt. Refer to
theSeating and Safety Restraints
chapter to activate/deactivate the Belt-Minderchime feature.
Charging system:Illuminates when
the battery is not charging properly.
If it stays on while the engine is
running, there may be a malfunction
with the charging system. Contact your authorized dealer as soon as
possible. This indicates a problem with the electrical system or a related
component.
Engine oil pressure:Illuminates
when the oil pressure falls below the
normal range, refer toEngine oilin
theMaintenance and
Specificationschapter.
Engine coolant temperature:
Illuminates when the engine coolant
temperature is high. Stop the
vehicle as soon as possible, switch off the engine and let cool. Refer to
Engine coolantin theMaintenance and Specificationschapter.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
AdvanceTrac/traction control:
Illuminates when the
AdvanceTrac/traction control is
active. If the light remains on, have
the system serviced immediately, refer to theDrivingchapter for more
information.
Instrument Cluster
14
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Adjusting the front power seat (if equipped)
WARNING:Never adjust the driver’s seat or seatback when the
vehicle is moving.
WARNING:Do not pile cargo higher than the seatbacks to
reduce the risk of injury in a collision or sudden stop.
WARNING:Always drive and ride with your seatback upright
and the lap belt snug and low across the hips.
WARNING:Reclining the seatback can cause an occupant to
slide under the seat’s safety belt, resulting in severe personal
injuries in the event of a collision.
WARNING:Sitting improperly out of position or with the seat
back reclined too far can take off weight from the seat cushion
and affect the decision of the passenger sensing system, resulting in
serious injury or death in a crash. Always sit upright against your
seatback, with your feet on the floor.
WARNING:To reduce the risk of possible serious injury: Do not
hang objects off seat back or stow objects in the seatback map
pocket (if equipped) when a child is in the front passenger seat. Do
not place objects underneath the front passenger seat or between the
seat and the center console (if equipped). Check the “passenger airbag
off” or “pass airbag off” indicator lamp for proper airbag status. Refer
toFront passenger sensing systemin theAirbag supplemental
restraint system (SRS)section for additional details. Failure to follow
these instructions may interfere with the front passenger seat sensing
system.
Seating and Safety Restraints
147
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

PERSONAL SAFETY SYSTEM™
The Personal Safety System provides an improved overall level of frontal
crash protection to front seat occupants and is designed to help further
reduce the risk of airbag-related injuries. The system is able to analyze
different occupant conditions and crash severity before activating the
appropriate safety devices to help better protect a range of occupants in
a variety of frontal crash situations.
Your vehicle’s Personal Safety System consists of:
•Driver and passenger dual-stage airbag supplemental restraints.
•Front outboard safety belts with pretensioners, energy management
retractors (first row only), and safety belt usage sensors.
•Driver’s seat position sensor.
•Front passenger sensing system
•“Passenger airbag off” or “pass airbag off” indicator lamp
•Front crash severity sensor.
•Restraints Control Module (RCM) with impact and safing sensors.
•Restraint system warning light and back-up tone.
•The electrical wiring for the airbags, crash sensor(s), safety belt
pretensioners, front safety belt usage sensors, driver seat position
sensor, front passenger sensing system, and indicator lights.
How does the Personal Safety System™ work?
The Personal Safety System can adapt the deployment strategy of your
vehicle’s safety devices according to crash severity and occupant
conditions. A collection of crash and occupant sensors provides
information to the Restraints Control Module (RCM). During a crash, the
RCM activates the safety belt pretensioners and/or either one or both
stages of the dual-stage airbag supplemental restraints based on crash
severity and occupant conditions.
The fact that the pretensioners or airbags did not activate for both front
seat occupants in a collision does not mean that something is wrong with
the system. Rather, it means the Personal Safety System determined the
accident conditions (crash severity, belt usage, etc.) were not
appropriate to activate these safety devices. Front airbags are designed
to activate only in frontal and near-frontal collisions (not rollovers, side
impacts or rear impacts) unless the collision causes sufficient
longitudinal deceleration. The pretensioners are designed to activate in
frontal and near-frontal collisions, and in side collisions and rollovers.
Seating and Safety Restraints
165
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Driver and passenger dual-stage airbag supplemental restraints
The dual-stage airbags offer the capability to tailor the level of airbag
inflation energy. A lower, less forceful energy level is provided for more
common, moderate-severity impacts. A higher energy level is used for
the most severe impacts. Refer toAirbag supplemental restraints
(SRS)section in this chapter.
Front crash severity sensor
The front crash severity sensor enhances the ability to detect the
severity of an impact. Positioned up front, it provides valuable
information early in the crash event on the severity of the impact. This
allows your Personal Safety System to distinguish between different
levels of crash severity and modify the deployment strategy of the
dual-stage airbags and safety belt pretensioners.
Driver’s seat position sensor
The driver’s seat position sensor allows your Personal Safety System to
tailor the deployment level of the driver dual-stage airbag based on seat
position. The system is designed to help protect smaller drivers sitting
close to the driver airbag by providing a lower airbag output level.
Front passenger sensing system
For airbags to do their job they must inflate with great force, and this
force can pose a potentially deadly risk to occupants that are very close
to the airbag when it begins to inflate. For some occupants, this occurs
because they are initially sitting very close to the airbag. For other
occupants, this occurs when the occupant is not properly restrained by
safety belts or child safety seats and they move forward during pre-crash
braking. The most effective way to reduce the risk of unnecessary
injuries is to make sure all occupants are properly restrained. Accident
statistics suggest that children are much safer when properly restrained
in the rear seating positions than in the front.
WARNING:Air bags can kill or injure a child in a child seat.
NEVERplace a rear-facing child seat in front of an active air
bag. If you must use a forward-facing child seat in the front seat, move
the seat all the way back.
WARNING:When possible, all children 12 years old and under
should be properly restrained in a rear seating position.
Seating and Safety Restraints
166
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

The front passenger sensing system can automatically turn off the
passenger front airbag. The system is designed to help protect small
(child size) occupants from airbag deployments when they are
improperly seated or restrained in the front passenger seat contrary to
proper child-seating or restraint usage recommendations. Even with this
technology, parents areSTRONGLYencouraged to always properly
restrain children in the rear seat. The sensor also turns off the passenger
front airbag and seat-mounted side airbag when the passenger seat is
empty to prevent unnecessary replacement of airbag(s) after a collision.
Front safety belt usage sensors
The front safety belt usage sensors detect whether or not the driver and
front outboard passenger safety belts are fastened. This information
allows your Personal Safety System to tailor the airbag deployment and
safety belt pretensioner activation depending upon safety belt usage.
Front safety belt pretensioners
The safety belt pretensioners at the front outboard seating positions are
designed to tighten the safety belts firmly against the occupant’s body
during frontal collisions, and in side collisions and rollovers. This helps
increase the effectiveness of the safety belts. In frontal collisions, the
safety belt pretensioners can be activated alone or, if the collision is of
sufficient severity, together with the front airbags.
Front safety belt energy management retractors
The front outboard safety belt energy management retractors allow
webbing to be pulled out of the retractor in a gradual and controlled
manner in response to the occupant’s forward momentum. This helps
reduce the risk of force-related injuries to the occupant’s chest by
limiting the load on the occupant. Refer toEnergy management
feature- front outboardsection in this chapter.
Determining if the Personal Safety System is operational
The Personal Safety System uses a warning light in the instrument
cluster or a back-up tone to indicate the condition of the system. Refer
to theWarning lights and chimessection in theInstrument Cluster
chapter. Routine maintenance of the Personal Safety System is not
required.
The Restraints Control Module (RCM) monitors its own internal circuits
and the circuits for the airbag supplemental restraints, crash sensor(s),
safety belt pretensioners, front safety belt buckle sensors, driver seat
position sensor, and front passenger sensing system. In addition, the
Seating and Safety Restraints
167
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Reasons given... Consider...
“I have an airbag” Airbags offer greater protection when
used with safety belts. Frontal airbags
are not designed to inflate in rear and
side crashes or rollovers.
“I’d rather be thrown clear” Not a good idea.Peoplewho are
ejected are 40 times more likely
to DIE.Safety belts help prevent
ejection, WE CAN’T “PICK OUR
CRASH”.
WARNING:Do not sit on top of a buckled safety belt or insert a
latchplate into the buckle to avoid the Belt-Minderchime. To
do so may adversely affect the performance of the vehicle’s airbag
system.
Deactivating/activating the Belt-Minderfeature
The driver and front passenger Belt-Minderare
deactivated/activated independently. When deactivating/activating
one seating position, do not buckle the other position as this will
terminate the process.
Read Steps1-5thoroughly before proceeding with the
deactivation/activation programming procedure.
Note: The driver and front passenger Belt-Minderfeatures must be
disabled/enabled separately. Both cannot be disable/enabled during the
same key cycle.
Note:If you are using MyKey, the Belt-Mindercannot be disabled.
Also, if the Belt-Minderhas been previously disabled, it will be
re-enabled during the use of MyKey. Refer toMyKeyin theLocks and
securitychapter.
The driver and front passenger Belt-Minderfeatures can be
deactivated/activated by performing the following procedure:
Before following the procedure, make sure that:
•The parking brake is set
•The gearshift is in P (Park)
•The ignition is off
•The driver and front passenger safety belts are unbuckled
Seating and Safety Restraints
177
2012 Flex(471)
Owners Guide, 1st Printing
USA(fus)