2012 FORD FLEX ESP

is equipped with this system, your equipment includes a heater element
which is installed in your engine block and a wire harness which allows
the user to connect the system to a grounded 120 volt A/C electrical
source. The block heater system is most effective when outdoor
temperatures reach below 0°F (-18°C).
Prior to using the engine block heater, follow these recommendations for
proper and safe operation:
•For your safety, use an outdoor extension cord that is product
certified by Underwriter’s Laboratory (UL) or Canadian Standards
Association (CSA). Use only an extension cord that can be used
outdoors, in cold temperatures, and is clearly marked “Suitable for Use
with Outdoor Appliances.” Never use an indoor extension cord
outdoors; it could result in an electric shock or fire hazard.
•Use a 16-gauge outdoor extension cord, minimum.
•Use as short an extension cord as possible.
•Do not use multiple extension cords. Instead, use one extension cord
which is long enough to reach from the engine block heater cord to
the outlet without stretching.
•Make certain that the extension cord is in excellent condition (not
patched or spliced). Store your extension cord indoors at
temperatures above 32°F (0°C). Outdoor conditions can deteriorate
extension cords over a period of time.
•To reduce the risk of electrical shock, do not use your heater with
ungrounded electrical systems or two pronged (cheater) adapters.
Also ensure that the block heater, especially the cord, is in good
condition before use.
•Make sure that when in operation, the extension cord plug/engine
block heater cord plug connection is free and clear of water in order
to prevent possible shock or fire.
•Be sure that areas where the vehicle is parked are clean and clear of
all combustibles such as petroleum products, dust, rags, paper and
similar items.
•Be sure that the engine block heater, heater cord and extension cord
are solidly connected. A poor connection can cause the cord to
become very hot and may result in an electrical shock or fire. Be sure
to check for heat anywhere in the electrical hookup once the system
has been operating for approximately a half hour.
•Finally, have the engine block heater system checked during your fall
tune-up to be sure it’s in good working order.
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WARNING:Objects that are close to either corner of the
bumper or under the bumper, might not be seen on the screen
due to the limited coverage of the camera system.
WARNING:Backup as slow as possible since higher speeds
might limit your reaction time to stop the vehicle.
WARNING:Do not use the camera system with the liftgate
open.
If the back end of the vehicle is hit or damaged, then check with your
authorized dealer to have your rear video system checked for proper
coverage and operation.
Night time and dark area use
At night time or in dark areas, the camera system relies on the reverse
lamp lighting to produce an image. Therefore it is necessary that both
reverse lamps are operating in order to get a clear image in the dark. If
either of the lamps are not operating, stop using the camera system, at
least in the dark, until the lamp(s) are replaced and functioning.
Servicing
•If the image comes on while the vehicle is not in R (Reverse), have
the system inspected by your authorized dealer.
•If the image is not clear, then check if there is anything covering the
lens such as dirt, mud, ice, snow, etc. If the image is still not clear
after cleaning, have your system inspected by your authorized dealer.
ACTIVE PARK ASSIST (APA) (IF EQUIPPED)
Active park assist (APA) will detect an available parallel parking space
and automatically steer the vehicle into the space (hands-free) while you
control the accelerator, gearshift and brakes. The system will visually
and/or audibly instruct the driver to park the vehicle.
WARNING:This system is designed to be a supplementary park
aid. It may not work in all conditions and is not intended to
replace the driver’s attention and judgment. The driver is responsible
for avoiding hazards and maintaining a safe distance and speed, even
when the APA is in use.
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APA finished
When active park assist has completed the automated steering, the
message center displays ACTIVE PARK FINISHED followed by a chime.
The driver is responsible to assess and correct as necessary the final
parking position and put the vehicle in P (Park).
The system can also be deactivated at any time by the following:
•Pressing the APA control switch.
•Grabbing the steering wheel.
•Exceeding a vehicle speed of 18 mph (30 km/h) for 30 seconds during
active park searching.
•Exceeding a vehicle speed of 6 mph (10 km/h) during automatic
steering.
•Deactivating the AdvanceTracsystem or the system has activated on
a slippery or loose surface.
•ABS activation or failure.
•Any door (except the driver’s door) opens.
•Something touching the steering wheel.
If a fault is present in the system, the message ACTIVE PARK FAULT
will be displayed followed by a chime. Contact an authorized dealer to
have your vehicle serviced.
The system should not be used if:
•a foreign object (i.e. bike rack, trailer, etc.) is attached to the front or
rear of the vehicle or at another location close to the sensors.
•the front bumper or side sensors are damaged (i.e. in a collision) or
obstructed by a foreign object (i.e. front bumper cover).
•a mini-spare tire is used.
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•One of the parked vehicles has a high altitude attachment (i.e. salt
sprayer, snow plow, moving truck high bed, etc.) High altitude
attachments may not be detected by the system.
•The parking space length or parked objects position have changed
after the vehicle has passed the parking space.
•The temperature around your vehicle changes quickly, such as driving
from a heated garage into the cold, or after leaving a car wash. As a
result, the outside air temperature displayed in the vehicle may not be
close enough to the actual temperature. APA relies on correctly
sensing the temperature outside for precisely positioning the vehicle.
ALL-WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a full-time all-wheel drive (AWD)
system. The AWD system is an active system, meaning it not only
responds to wheel slip between the front and rear axles but also has the
ability to anticipate wheel slip and transfer torque to the rear wheels
before slip occurs. The AWD system is active all the time and requires no
input from the operator.
All components of the AWD system are sealed for life and require no
maintenance.
Note:When an AWD system fault is present, the warningCHECK AWD
will display in the message center. The AWD system is not functioning
correctly and defaulted to front-wheel drive. When this warning is
displayed, have your vehicle serviced at an authorized dealer.
If your vehicle is equipped with AWD, a spare tire of a different size
other than the tire provided should never be used. If the spare tire is
installed, the AWD system may disable automatically and enter
front-wheel drive only mode to protect driveline components. This
condition may be indicated by anAWD OFFmessage in the message
center (seeMessage centersection in theInstrument Clusterchapter
for more information). If there is anAWD OFFmessage in the message
center from using the spare tire, this indicator should turn off after
reinstalling the repaired or replaced normal road tire and driving a short
distance. It is recommended to reinstall the repaired or replaced road
tire as soon as possible. Major dissimilar tire sizes between the front and
rear axles could cause the AWD system to stop functioning and default
to front-wheel drive or damage the AWD system.
Note:TheAWD OFFmessage may also be displayed in the message
center if the AWD system has overheated and defaulted to front-wheel
drive. This condition may occur if the vehicle was operated in extreme
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•In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
•If the vehicle goes from one type of surface to another (i.e., from
concrete to gravel) there will be a change in the way the vehicle
responds to a maneuver (steering, acceleration or braking). Again,
avoid these abrupt inputs.
AWD systems (if equipped)
AWD uses all four wheels to power the vehicle. This increases traction,
enabling you to drive over terrain and road conditions that a
conventional two-wheel drive vehicle cannot.
Sand
When driving over sand, try to keep all four wheels on the most solid
area of the trail. Avoid reducing the tire pressures but shift to a lower
gear and drive steadily through the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
When driving at slow speeds in deep sand under high outside
temperatures, use a low gear when possible. Lower gear operation will
maximize the engine and transmission cooling capability.
Under severe operating conditions, the A/C may cycle on and off to
protect overheating of the engine.
Avoid excessive speed because vehicle momentum can work against you
and cause the vehicle to become stuck to the point that assistance may
be required from another vehicle. Remember, you may be able to back
out the way you came if you proceed with caution.
Mud and water
If you must drive through high water, drive slowly. Traction or brake
capability may be limited.
When driving through water, determine the depth; avoid water higher
than the bottom of the wheel rims (if possible) and proceed slowly. If the
ignition system gets wet, the vehicle may stall.
Once through water, always try the brakes. Wet brakes do not stop the
vehicle as effectively as dry brakes. Drying can be improved by moving
your vehicle slowly while applying light pressure on the brake pedal.
Be cautious of sudden changes in vehicle speed or direction when you
are driving in mud. Even AWD vehicles can lose traction in slick mud. As
when you are driving over sand, apply the accelerator slowly and avoid
spinning your wheels. If the vehicle does slide, steer in the direction of
the slide until you regain control of the vehicle.
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If the engine, transmission, AWD system components or axles are
submerged in water, their fluids should be checked and changed, if
necessary.
Driving through deep water may damage the engine or
transmission.
If the front or rear axle is submerged in water, the axle lubricant and
PTU (Power Transfer Unit) lubricant should be checked and changed if
necessary.
After driving through mud, clean off residue stuck to rotating driveshafts
and tires. Excess mud stuck on tires and rotating driveshafts causes an
imbalance that could damage drive components.
“Tread Lightly” is an educational
program designed to increase public
awareness of land-use regulations
and responsibilities in our nations
wilderness areas. Ford Motor
Company joins the U.S. Forest Service and the Bureau of Land
Management in encouraging you to help preserve our national forest and
other public and private lands by “treading lightly.”
Driving on hilly or sloping terrain
Although natural obstacles may make it necessary to travel diagonally up
or down a hill or steep incline, you should always try to drive straight up
or straight down.Avoid driving crosswise or turning on steep
slopes or hills.A danger lies in losing traction, slipping sideways and
possibly rolling over. Whenever driving on a hill, determine beforehand
the route you will use. Do not drive over the crest of a hill without
seeing what conditions are on the other side. Do not drive in reverse
over a hill without the aid of an observer.
When climbing a steep slope or hill, start in a lower gear rather than
downshifting to a lower gear from a higher gear once the ascent has
started. This reduces strain on the engine and the possibility of stalling.
If you do stall out, Do not try to turn around because you might roll
over. It is better to back down to a safe location.
Apply just enough power to the wheels to climb the hill. Too much
power will cause the tires to slip, spin or lose traction, resulting in loss of
vehicle control.
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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner’s Guide
portfolio in the glove compartment.
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UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
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