
WARNING:If the message SERVICE POWER STEERING is
displayed in the message center, the EPS system has detected a
problem with the system function. On the next key cycle the message
SERVICE POWER STEERING NOW will be displayed and steering
assist will be removed until the steering system is serviced. Have your
vehicle taken to the nearest dealer as soon as possible.
3.5L Duratec V6 engine:Your vehicle is equipped with a hydraulic
steering system.
To help prevent damage to the power steering system, never hold the
steering wheel at its furthest turning points (until it stops) for more than
a few seconds when the engine is running. If the power steering system
breaks down (or if the engine is turned off), you can steer the vehicle
manually, but it takes more effort.
•Do not operate the vehicle with a low power steering pump fluid level
(below the MIN mark on the reservoir).
•Some noise is normal during operation. If excessive, check for low
power steering pump fluid level before seeking service by your
authorized dealer.
•Heavy or uneven steering efforts may be caused by low power steering
pump fluid level. Check for low power steering pump fluid level before
seeking service by your authorized dealer.
•Do not fill the power steering pump reservoir above the MAX mark on
the reservoir, as this may result in leaks from the reservoir.
If the steering wanders or pulls equipped with either EPS or hydraulic
steering system, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper vehicle alignment
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
WARNING:Obtain immediate service if a system error is
detected. You may not notice any difference in the feel of your
steering, but a serious condition may exist. Failure to do so may result
in loss of steering control.
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M (Manual) SelectShift Automatic™ Transmission (SST) with
Grade Assist
Initially, moving the lever to M (Manual) activates grade assist and
cancels overdrive.
Grade assist:
•Provides additional grade
(engine) braking for downhill
driving and extends lower gear
operation on uphill climbs for
hilly terrain or mountainous
areas.
•Provides additional engine
braking through the automatic
transmission shift strategy which
reacts to vehicle inputs (vehicle
acceleration, accelerator pedal,
brake pedal and vehicle speed).
This will increase engine RPM
during engine braking.
•The grade assist lamp in the
instrument cluster is illuminated.
Grade assist is designed to aid the
driver with optimal gear selection in
hilly terrain or mountainous areas
but is not intended for normal operation. It is recommended that you
return to O/D (overdrive mode) on flat terrain to provide the best fuel
economy and transmission function.
To return to normal D (Drive) position (with O/D), do one of the
following:
•Move the shift lever back from M (Manual) to D (Drive).
•Press the paddle shifters to exit grade assist and enable control of
selecting the gear you desire using the paddle shifters on the steering
wheel. This is called SelectShift Automatic™ Transmission (SST)
mode.
-The grade assist lamp in the instrument cluster will not be illuminated.
-The transmission will operate in gears one through six.
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Understanding your SelectShift Automatic™ Transmission (SST)
(if equipped)
This vehicle may be equipped with a
SelectShift Automatic™
transmission (SST) gearshift lever.
SST is an automatic transmission
with the ability for the driver to
change gears up or down (without a
clutch) as desired. By moving the
gearshift lever from drive position D
(Drive) to M (Manual) you now
have control of selecting the gear
you desire using the paddle shifters
on the steering wheel.
Press the paddle shifters to exit grade assist and enable control of
selecting the gear you desire using the paddle shifters on the steering
wheel.
•The grade assist lamp in the instrument cluster will not be illuminated.
•The current transmission gear will be displayed in the cluster.
Paddle shifters
The paddle shifters allow you to shift gears quickly, without taking your
hands off the steering wheel.
1. To manually downshift the
transmission with the gearshift lever
in M (Manual), press the paddle
shifters forward.
2. To manually upshift the
transmission with the gearshift lever
in M (Manual), pull the paddle
shifters rearward.
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Automatic steering into parking space
Automatic steering is activated when you stop the vehicle, remove your
hands from the steering wheel and select the R (Reverse) gear. Be sure
the steering wheel motion is not obstructed by any objects. The vehicle
will steer itself from this point on as you follow the instructions in the
message center to safely move the vehicle reverse and forward in the
space. You may cancel APA at any time by grabbing the steering wheel
or by pressing the APA control switch. When the vehicle is in R
(Reverse) the message center displays BACK UP USE CAUTION.
When you determine the vehicle is back far enough or you hear a solid
tone from the reverse sensing system, bring the vehicle to a complete
stop and move the gearshift to D (Drive). The message center will now
display PULL FORWARD USE CAUTION followed by a chime.
When you determine the vehicle is far enough forward or a solid tone
from the forward sensing system (if equipped) is heard, bring the vehicle
to a complete stop and move the gearshift to R (Reverse). The message
center may display BACK UP SLOWLY USE CAUTION followed by a
chime. The system may offer subsequent backward and forward
maneuvers before proceeding to the finish phase.
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APA finished
When active park assist has completed the automated steering, the
message center displays ACTIVE PARK FINISHED followed by a chime.
The driver is responsible to assess and correct as necessary the final
parking position and put the vehicle in P (Park).
The system can also be deactivated at any time by the following:
•Pressing the APA control switch.
•Grabbing the steering wheel.
•Exceeding a vehicle speed of 18 mph (30 km/h) for 30 seconds during
active park searching.
•Exceeding a vehicle speed of 6 mph (10 km/h) during automatic
steering.
•Deactivating the AdvanceTracsystem or the system has activated on
a slippery or loose surface.
•ABS activation or failure.
•Any door (except the driver’s door) opens.
•Something touching the steering wheel.
If a fault is present in the system, the message ACTIVE PARK FAULT
will be displayed followed by a chime. Contact an authorized dealer to
have your vehicle serviced.
The system should not be used if:
•a foreign object (i.e. bike rack, trailer, etc.) is attached to the front or
rear of the vehicle or at another location close to the sensors.
•the front bumper or side sensors are damaged (i.e. in a collision) or
obstructed by a foreign object (i.e. front bumper cover).
•a mini-spare tire is used.
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conditions with excessive wheel slip, such as deep sand. To resume
normal AWD function as soon as possible, stop the vehicle in a safe
location and allow it to idle. TheAWD OFFmessage will turn off when
the system cools and normal AWD function returns.
Note:Your AWD vehicle is not intended for off-road use. The AWD
feature gives your vehicle some limited off-road capabilities in which
driving surfaces are relatively level, obstruction-free and otherwise
similar to normal on-road driving conditions. Operating your vehicle
under other than those conditions could subject the vehicle to excessive
stress which might result in damage which is not covered under your
warranty.
Driving on slippery surfaces with AWD vehicles
AWD vehicles are specially equipped for driving on sand, snow, mud and
rough roads and have operating characteristics that are somewhat
different from conventional vehicles, both on and off the highway.
When driving at slow speeds off-highway under high outside
temperatures, use a low gear when possible. Lower gear operation will
maximize the engine and transmission cooling capability.
Under severe operating conditions, the A/C may cycle on and off to
protect overheating of the engine.
Basic operating principles
•Drive slower in strong crosswinds which can affect the normal steering
characteristics of your vehicle.
•Be extremely careful when driving on pavement made slippery by
loose sand, water, gravel, snow or ice.
If your vehicle goes off the edge of the pavement
•If your vehicle goes off the edge of the pavement, slow down, but
avoid severe brake application, ease the vehicle back onto the
pavement only after reducing your speed. Do not turn the steering
wheel too sharply while returning to the road surface.
•It may be safer to stay on the apron or shoulder of the road and slow
down gradually before returning to the pavement. You may lose
control if you do not slow down or if you turn the steering wheel too
sharply or abruptly.
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•It often may be less risky to strike small objects, such as highway
reflectors, with minor damage to your vehicle rather than attempt a
sudden return to the pavement which could cause the vehicle to slide
sideways out of control or rollover. Remember, your safety and the
safety of others should be your primary concern.
If your vehicle gets stuck
If your vehicle gets stuck in mud or snow it may be rocked out by
shifting between forward and reverse gears, stopping between shifts, in a
steady pattern. Press lightly on the accelerator in each gear.
Your vehicle is equipped with traction control. It may be beneficial to
disengage the traction control system while attempting to rock the vehicle.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Do not rock the vehicle for more than a few minutes or damage
to the transmission and tires may occur or the engine may
overheat.
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Switch the ignition off and
remove the key whenever you leave your vehicle.
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer.
WARNING:Do not spin the wheels at over 35 mph (56 km/h).
The tires may fail and injure a passenger or bystander.
Emergency maneuvers
•In an unavoidable emergency situation where a sudden sharp turn
must be made, remember to avoid “over-driving” your vehicle (i.e.,
turn the steering wheel only as rapidly and as far as required to avoid
the emergency). Excessive steering will result in less vehicle control,
not more. Additionally, smooth variations of the accelerator and/or
brake pedal pressure should be utilized if changes in vehicle speed are
called for. Avoid abrupt steering, acceleration or braking which could
result in an increased risk of loss of vehicle control, vehicle rollover
and/or personal injury. Use all available road surface to return the
vehicle to a safe direction of travel.
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•In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
•If the vehicle goes from one type of surface to another (i.e., from
concrete to gravel) there will be a change in the way the vehicle
responds to a maneuver (steering, acceleration or braking). Again,
avoid these abrupt inputs.
AWD systems (if equipped)
AWD uses all four wheels to power the vehicle. This increases traction,
enabling you to drive over terrain and road conditions that a
conventional two-wheel drive vehicle cannot.
Sand
When driving over sand, try to keep all four wheels on the most solid
area of the trail. Avoid reducing the tire pressures but shift to a lower
gear and drive steadily through the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
When driving at slow speeds in deep sand under high outside
temperatures, use a low gear when possible. Lower gear operation will
maximize the engine and transmission cooling capability.
Under severe operating conditions, the A/C may cycle on and off to
protect overheating of the engine.
Avoid excessive speed because vehicle momentum can work against you
and cause the vehicle to become stuck to the point that assistance may
be required from another vehicle. Remember, you may be able to back
out the way you came if you proceed with caution.
Mud and water
If you must drive through high water, drive slowly. Traction or brake
capability may be limited.
When driving through water, determine the depth; avoid water higher
than the bottom of the wheel rims (if possible) and proceed slowly. If the
ignition system gets wet, the vehicle may stall.
Once through water, always try the brakes. Wet brakes do not stop the
vehicle as effectively as dry brakes. Drying can be improved by moving
your vehicle slowly while applying light pressure on the brake pedal.
Be cautious of sudden changes in vehicle speed or direction when you
are driving in mud. Even AWD vehicles can lose traction in slick mud. As
when you are driving over sand, apply the accelerator slowly and avoid
spinning your wheels. If the vehicle does slide, steer in the direction of
the slide until you regain control of the vehicle.
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