Voice command issues
Issue Possible
Cause(s)Possible Solution(s)
SYNC does not
understand what I
am saying.•You may be
using the wrong
voice commands.
•You may be
speaking too soon
or at the wrong
time.•Review the Phone voice
commands and the Media voice
commands at the beginning of
their respective chapters.
•Be aware that SYNC’s
microphone is either in your rear
mirror or in the headliner just
above the windshield.
SYNC does not
understand the
name of a song or
artist.•You may be
using the wrong
voice commands.
•You may not be
saying the name
exactly as it is
saved.
•The system may
not be “reading”
the name the same
way you are saying
it.•Review the media voice
commands at the beginning of the
media chapter.
•Say the song or artist exactly as
they are listed. If you say, “Play
Artist Prince”, the system will not
play music by Prince and the
Revolution or Prince and the New
Power Generation.
•Ensure that you are saying the
complete title such as “California
remix featuring Jennifer Nettles”.
•If the songs are saved in all
CAPS, you will have to spell them.
LOLA will require you to say, “
Play L-O-L-A”
•Don’t use special characters in
the title as the system will not
recognize them.
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Voice command issues
Issue Possible
Cause(s)Possible Solution(s)
SYNC does not
understand or is
calling the wrong
contact when I
want to make a
call.•You may be
using the wrong
voice commands.
•You may not be
saying the name
exactly as it is
saved.
•Contacts in your
phonebook may be
very short and
similar, or they
may contain
special characters.
•Your phonebook
contacts may be
saved in CAPS.•Review the phone voice
commands at the beginning of the
phone chapter.
•Ensure that you are saying the
contacts exactly as they are
listed. For example, if a contact is
saved as Joe Wilson, say, “Call Joe
Wilson”.
•The system does better if you
list full names such as “Joe
Wilson” rather than “Joe”.
•Don’t use special characters
such as 123 or ICE as the system
will not recognize them.
•If contacts are saved in CAPS,
you will have to spell them. JAKE
will require you to say, “ Call
J-A-K-E.”
Helpful Hints
•Ensure that the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken voice commands.
•Ensure that you are speaking naturally and without any large pauses
between words.
•After you push
to begin a voice session, wait until the prompt
sounds andListeningappears in the display. Anything spoken prior to
this will not register with the system.
•You can, at any time, interrupt the system while it is speaking by
pushing
during an active voice session. The system will respond
with a listening prompt and allow you to speak a command.
•For a list of available voice commands, you can push
and say,
“Help” after the tone. The system will audibly list voice commands
available in your current mode.
•The system’s microphone is either located in your rear view mirror or
in the headliner just above your windshield. Ensure that the
microphone area is kept free of obstructions.
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4. Pull up the switch and hold until the window is fully closed.
5. Open the window and try to close it automatically.
6. Reset and repeat procedure if the window does not close
automatically.
Window lock
The window lock feature allows only
the driver and front passenger to
operate the power windows.
To lock out all window controls (except the driver’s and front
passenger’s) press the control. Press it again to restore the window
controls.
Note:The rear window switches will not illuminate when the window
control is in the locked position.
INTERIOR MIRROR
The interior rearview mirror has two pivot points on the support arm
which lets you adjust the mirror up or down and from side to side.
WARNING:Do not adjust the mirror while the vehicle is in
motion.
Automatic dimming interior rear view mirror (if equipped)
The interior rear view mirror has an auto-dimming function. The
electronic day/night mirror will change from the normal (high reflective)
state to the non-glare (darkened) state when bright lights (glare) reach
the mirror. When the mirror detects bright light from behind the vehicle,
it will automatically adjust (darken) to minimize glare.
The mirror will automatically return to the normal state whenever the
vehicle is placed in R (Reverse) to ensure a bright clear view when
backing up.
Do not block the sensors on the front and back of the interior
rear view mirror since this may impair proper mirror
performance.
Note:A rear center passenger and/or raised rear center headrest (if
equipped) may also block the light from reaching the sensor.
Do not clean the housing or glass of any mirror with harsh
abrasives, fuel or other petroleum-based cleaning products.
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EXTERIOR MIRRORS
Power side view mirrors
WARNING:Do not adjust the mirror while the vehicle is in
motion.
To adjust your mirrors:
1. Rotate the control clockwise to
adjust the right mirror and rotate
the control counterclockwise to
adjust the left mirror.
2. Move the control in the direction
you wish to tilt the mirror.
3. Return to the center position to lock mirrors in place.
Blind spot mirrors
Your vehicle is equipped with blind spot mirrors. Refer toBlind spot
mirrorsin theDrivingchapter.
Heated outside mirrors
(if equipped)
Both mirrors are heated
automatically to remove ice, mist
and fog when the rear window
defrost is activated.
Do not remove ice from the
mirrors with a scraper or
attempt to readjust the mirror
glass if it is frozen in place.
These actions could cause damage to the glass and mirrors.
Do not clean the housing or glass of any mirror with harsh
abrasives, fuel or other petroleum-based cleaning products.
Driver Controls
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J
Jack ............................................265
positioning ...............................265
storage .....................................265
Joining two calls
(multiparty/conference call) ......51
Jump-starting your vehicle ......271
K
Keyless entry system
autolock ...........................133–134
Keys ...................................130, 144
positions of the ignition .........230
L
Lamps
bulb replacement
specifications chart ................109
daytime running light .............105
headlamps ...............................104
instrument panel, dimming ...105
interior lamps .........107–108, 110
replacing bulbs .......................110
LATCH anchors .........................192
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........238
Load limits .................................221
Locks
autolock ...........................133–134
childproof ................................135
Lubricant specifications ...........321
Lug nuts ....................................270
M
Manual transmission .................249fluid capacities ........................321
lubricant specifications ..........321
reverse .....................................250
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ............................84
Media menu layout .....................78
Message center .....................17–18
warning messages .....................19
Mirrors ...............................123–124
automatic dimming rearview
mirror ......................................123
heated ......................................124
side view mirrors (power) .....124
signal .......................................125
Moon roof ..................................127
Motorcraftparts ..............290, 320
O
Octane rating ............................307
Oil (see Engine oil) ..................295
P
Pairing other phones ..................48
Pairing your phone for the first
time ..............................................47
Parking brake ............................239
Parts
(see Motorcraftparts) ...........320
Passenger Occupant
Classification Sensor .................156
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ............................62
Phone dependent features .........46
Phone menu layout ....................54
Index
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2012 Fiesta(fie)
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USA(fus)