ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
255
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)
lubrication specifications .......321
refill capacities ........................321
service points ..................293–294
Engine block heater .................236
Engine fan .................................293
Engine oil ..................................295
checking and adding ..............295
dipstick ....................................295
filter, specifications ........296, 320
recommendations ...................296
refill capacities ........................321
specifications ..........................321
Event data recording ....................6
Exhaust fumes ..........................235
F
Fan, Engine Cooling .........291, 293
Floor mats .........................128, 130
Fluid capacities .........................321
Fuel ............................................304
calculating fuel economy .......310
cap ...........................................306
capacity ...................................321
choosing the right fuel ...........307
detergent in fuel .....................308
filler funnel .............................308
filling your vehicle
with fuel ..................304, 306, 310
filter, specifications ........304, 320
fuel pump shut-off ..................257
improving fuel economy ........310
octane rating ...........307, 323–324
quality ......................................308
running out of fuel .........270, 308
safety information relating to
automotive fuels .....................304
Fuses ..................................257–258G
Gas cap (see Fuel cap) ............306
Gas mileage
(see Fuel economy) .................310
Gauges .........................................17
H
Hazard flashers .........................256
Headlamps .................................104
aiming ......................................105
bulb specifications ..................109
daytime running lights ...........105
high beam ...............................104
replacing bulbs .......................110
turning on and off ..................104
Head restraints .........................146
Heating
heating and air conditioning
system .....................................100
Hill start assist ..........................251
Hood ..........................................292
I
Ignition .......................230, 323–324
Infant seats
(see Safety seats) .....................188
Inspection/maintenance (I/M)
testing ........................................315
Instrument panel
cleaning ...................................288
cluster ........................................12
lighting up panel and
interior .....................................105
Intelligent Access Key ..............131
Intelligent Access with push
button start ...............................137
Index
352
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)
