2012 FORD FIESTA reset

Media Settings: Allows you to choose to shuffle or repeat your music in
addition to setting your Autoplay settings. Press OK to select and then
scroll to choose from:
•Shuffle: Press OK to shuffle available media files in the current
playlist.Note:To shuffle all media tracks, you must selectPlay All
in the Play Menu and then select Shuffle.
•Repeat: Press OK to repeat any song.
•Autoplay: Press OK to listen to music which has already been
randomly indexed during the indexing process.
* You may also press you can press
SEEKto access the
previous/next track.
Note:Once these selections are turned on, they will remain on
until turned off. Some digital media players require both USB and
Line in ports to stream data and music separately.
Mobile Apps(if equipped): Enables you to interact with SYNCcapable
mobile applications on your smartphone. Refer to SYNCAppLink™
earlier in this chapter for more information.
System Settings: Allows you to accessBluetoothDevice menu listings
(add, connect, set as primary, on/off, delete) as well as Advanced menu
listings (prompts, languages, defaults, master reset, install application
and system information).
•Please refer toSystem Settingsin this chapter for complete
information.
Exit Media Menu: Press OK when this appears to exit the media menu.
Accessing your play menu
The Play menu allows you to select and play your media by artist, album,
genre, playlist, track, similar music or even to explore what is on your
USB device.
To access:
1. Press AUX and then MENU.
2. WhenMedia Player Menuis selected, press OK.
3. Scroll to select thePlay Menuand press OK.
Entertainment Systems
80
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

Tracks: Allows you to search for and play a specific track which has
been indexed. SYNC will list your tracks alphabetically in flat file mode.
If there are more than 255, SYNC will automatically organize them into
alphabetical categories.
•Press OK to select. Then scroll to select the desired track and
press OK.
Explore USB:Allows you to explore through all supported digital media
on your media device connected to the USB port.Note:When exploring,
you will only be able to view media content which is compatible with
SYNC. You may have other files saved with various extensions, but they
will not be visible.
•Press OK to select. Then scroll to explore indexed media on your
flash drive.
Similar Music:Allows you to play music similar to what is currently
playing from the USB port. The system uses the metadata information of
each song to compile a playlist for you.
•
Press OK to select. The system will create a new list of similar
songs and begin playing.Note:Your metadata tags must be
populated in order for this feature to include each track.
Note:With certain playing devices, if your metadata tags are not
populated, the tracks won’t be available in voice recognition, play
menu or similar music. However, if you place these tracks onto your
playing device in “Mass Storage Device Mode”, they will be available
in voice recognition, play menu browsing and similar music.
“Unknown” will be placed into any unpopulated metadata tag.
Return: Press OK to exit the current menu.
System settings
System settings provide access to yourBluetooth DevicesandAdvanced
menu features.
TheBluetooth Devicesmenu allows you to add, connect and delete a
device as turn theBluetoothfeature on and off.
YourAdvancedmenu allows you to access and set prompts, languages,
defaults and perform a master reset.
Entertainment Systems
82
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

See the following sections for more information on these menus as well
as the following graphic for the menu layout.
Scrolling through the menus:Press
/to scroll through the
menu options.
AUX MENU Media Player Menu
Play Menu
Select Source
Media Settings
System Settings OK
Exit Media Menu Bluetooth Devices +
Advanced +
Return
Mobile Apps
Add Bluetooth Device
Connect Bluetooth Device
Set Bluetooth on/off
Delete Device
Delete All Devices
Return
Prompts
Languages
Factory Defaults
Master Reset
Install Application
Return
Entertainment Systems
83
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

Advanced menu options
This menu allows you to access settings such as prompts, language,
performing a master reset as well as returning to factory defaults.
To access:
1. Press AUX and then MENU.
2. WhenMedia Player Menuis selected, press OK.
3. Scroll untilSystem Settingsappears and select OK.
4. Scroll untilAdvancedappears.
5. Press OK and then scroll to select from the following:
Prompts: Prompts from SYNC can help guide you via questions, helpful
hints or ask you for a specific action. To turn these prompts on or off:
1. Press OK to select and scroll to select between on or off.
2. Press OK when the desired selection appears in the display.
SYNC will take you back to the Advanced menu.
Languages: Allows you to choose from three languages:English,
FrancaisandEspanol. Once selected, all of SYNC’s radio displays and
prompts will be in the selected language.
1. Press OK to select and then scroll throughEnglish,Francais
andEspanol.
2. Press OK when the desired selection appears in the display.
Note:If you change the language setting, the display will indicate
that the system is updating. When complete, SYNC will take you
back to theAdvancedmenu.
Factory Defaults: Allows you to return to the factory default settings.
This selection will NOT erase your indexed information (phonebook, call
history, text messages and paired devices).
1. Press OK to select and then press OK again whenRestore
Defaults?appears in the display.
2. Press OK to confirm.
Master Reset: Allows you to completely erase ALL information stored
on SYNC (all phonebook, call history, text messages and all paired
devices) and return to the factory default settings.
•Press OK to select. The display will indicate when complete and
SYNC will take you back to theAdvancedmenu.
Entertainment Systems
85
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

Application (if available):You can download new software application
(if available) and then load the desired applications onto SYNC through
your USB port. Refer to the web site for more information.
Return: Press OK to exit the current menu.
Troubleshooting
Your SYNCsystem is easy to use. However, should questions arise,
please refer to the tables below as well as theHelpful Hintssection that
follows.
Use the website at any time to check your phone’s compatibility, register
your account and set preferences as well as access a customer
representative via an on-line chat (during certain hours). Visit
www.SyncMyRide.com or www.syncmaroute.ca for more information.
Phone issues
Issue Possible
Cause(s)Possible Solution(s)
There seems to be
a lot of
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting the
performance of
SYNC.Review your phone’s user guide
regarding audio adjustments.
During a call, I can
hear the other
person but they
can’t hear me.Possible phone
malfunction.Try turning off the device,
resetting or removing the battery
of the device and try again.
SYNC is not able
to download my
phonebook.•This is a phone
dependent feature.
•Possible phone
malfunction.•Go to the web site to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the battery of the device, then try
again.
•Try “pushing” your phonebook
contacts to SYNC by using the
Add Contacts feature.
•Use the “SYNCmyphone”
feature available on the web site.
Entertainment Systems
86
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

Phone issues
Issue Possible
Cause(s)Possible Solution(s)
The system says
“Phonebook
Downloaded” but
my phonebook in
SYNC is empty or
is missing
contacts.Limitations on
your phone’s
capability.•Try ’pushing’ your phonebook
contacts to SYNC by using the
Add Contacts feature.
•If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or special
ring tones associated with the
missing contact.
I’m having trouble
connecting my
phone to SYNC.•This is a phone
dependent feature.
•Possible phone
malfunction.•Go to the web site to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the battery of the device then try
again.
•Try deleting your device from
SYNC, and deleting SYNC on your
device then try to pair again.
•Check the security and “auto
accept/prompt always”’ settings
relative to the SYNCBluetooth
connection on your phone.
•Update your device’s software
firmware.
•Turn off the Auto phonebook
download setting.
Text messaging is
not working on
SYNC.•This is a phone
dependent feature.
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the battery of the device then try
again.
Entertainment Systems
87
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

USB/Media issues
Issue Possible
Cause(s)Possible Solution(s)
I’m having trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the battery of the device and try
to connect your device again.
•Ensure that you are using the
manufacturer’s cable.
•Ensure that the USB cable is
properly inserted into your device
and the USB port in the vehicle.
•Ensure that your device does
not have an auto—install program
or active security settings.
SYNC does not
recognize my
device when I turn
on the car.This is a device
limitation.Ensure that you are not leaving
your device in your vehicle during
very hot or cold temperatures.
Bluetoothaudio
won’t stream.•This is a phone
dependent feature.
•The device is
not connected.•Ensure that the device is
connected to SYNC and that you
have pressed play on your device.
SYNC doesn’t
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information.
The file may be
corrupted.
The song may
have copyright
protection which
does not allow it
to play.•Ensure that all song details are
populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
Entertainment Systems
88
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

One-touch up or down (driver’s window only)
This feature allows the driver’s window to open or close fully without
holding the control down.
To operate one-touch down, press the switch completely down to the
second detent and release quickly. The window will open fully.
Momentarily press the switch to any position to stop the window
operation.
To operate one-touch up, pull the switch completely up to the second
detent and release quickly. The window will close fully. Momentarily
press the switch to any position to stop the window operation.
Bounce-back (driver’s window only)
When an obstacle has been detected in the window opening as the
window is moving upward, the window will automatically move down and
stop at a predetermined position.
Overriding the bounce-back feature
To override this protection function when there is a resistance, e.g. in
the winter, proceed as follows:
1. Close the window twice until it reaches the resistance and let it
reverse.
2. Close the window a third time to the resistance. The bounce-back
function is disabled and you cannot close the window automatically. The
window will override the resistance and you can close it fully.
3. If the window does not close after the third attempt, contact your
authorized dealer as soon as possible.
Resetting the bounce-back feature
WARNING:The bounce-back function is deactivated until you
have reset the memory.
After the battery has been disconnected from the vehicle you must reset
the bounce-back memory:
1. Pull up the switch and hold until the window is fully closed then
release the switch.
2. Pull up the switch again for one more second.
3. Press and hold the switch until the window is fully open, then release
the switch.
Driver Controls
122
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)