2012 FORD FIESTA Sync

Pairing subsequent phones
Once you have a phone paired with the system, the steps to pair another
phone is a bit different. To pair a subsequent phone:
Note:To scroll through the menus, press
/.
1. Ensure that the vehicle ignition and radio are turned on and that
you are in P (Park).
2. Press PHONE or
and scroll untilSystem Settingsis
selected.
3. Press OK and scroll untilBluetooth Devicesis selected and press
OK.
4. Scroll untilAdd Bluetooth Deviceis selected and press OK.
5. WhenFind SYNCappears in the display, press OK.
6. Put your phone intoBluetoothdiscovery mode. Refer to your
phone’s user guide if necessary.
7. When prompted on your phone’s display, enter the six digit PIN
provided by SYNC in the radio display.
8. The display will indicate when the pairing is successful.
9. The system will then prompt with questions such as if you would
like to set the current phone as the primary phone (the phone
SYNC will automatically try to connect with first upon vehicle
start-up), download your phone book, turn on 911 Assist™ (if
available), etc.
Entertainment Systems
48
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

Phone voice commands
Press
and when prompted, say, “Phone”. You may then say any of
the following:
•Call 2•Call at home2
•Call on mobile OR cell2•Call at work OR Call
in office2
•Call on other2•Dial*2
•Phone book at home1•Phone book 1
•Phone book on mobile
OR cell1•Phone book at work OR
Phone book at office1
•Call history outgoing1•Call history incoming1
•Phone book on Other1•Connections1
•Call history missed1•Go to privacy
•Menu**1•Hold
•Join
1Voice commands are not available until downloading phone information
viaBluetoothis complete.
2Voice commands which are available at the first level (without having
to say, “Phone”).
Phone book commands:When you ask SYNCto access a phone book
name, number, etc., the requested information will appear in the display
to view. Press
or PHONE or say “Call” to call the contact.
* If you have said, “Dial” you can say any of the following commands:
• 0–9•Dial
•Delete (deletes one digit)•Clear (deletes all entered digits)
•Plus•Star
•Asterisk (*)•800 (eight hundred)
•700 (seven hundred)•900 (nine hundred)
•411 (four-one-one), 911
(nine-one-one), etc.•# / (pound, slash)
Helpful hint:To exit dial mode, press and hold
or PHONE or press
MENU to go to the PHONE MENU.
Entertainment Systems
49
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

** If you have said, “Menu”, you can then say any of the following
commands:
•[Phone] settings [message]
notification on•[Phone] settings [message]
notification off
•[Phone] connections•Phone name
•Signal•Battery
•[Phone] settings [set] phone
ringer•[Phone] settings [set] ringer 1
•[Phone] settings [set] ringer 2•[Phone] settings [set] ringer 3
•Text message inbox•[Phone] settings [set] ringer off
Note:With the above commands, words in [ ] are optional and do not
have to be spoken for the system to understand the command.
At any time, you can say the following global commands:
•SYNC•USB
•Line in•Bluetooth Audio
•Phone•Voice settings
•Cancel•Vehicle Health Report (if
equipped, U.S. only)
•Services (if equipped, U.S. only)•Mobile Apps (if equipped, U.S.
only)
•Help
Making a call
To make a call, press
and when prompted say:
•“Call ” or
•“Dial” and the desired number. When the system confirms the
number, say “Dial” again to initiate the call.
Note:To erase the last spoken digit, say “Delete” or press
. To erase
all spoken digits, say “Clear” or press and hold
.
To end a call:
•Select ‘End’ on-screen using the system’s soft keys beneath the audio
system
•Press and hold PHONE on the audio system
•Press and hold
on the steering wheel controls
Entertainment Systems
50
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

Join Calls: Allows you to join two separate calls and speak to both
through SYNC.
1. Pressor PHONE to put your first call on hold.
2. Access the desired contact through SYNC or use voice
commands to place the second call. Once actively in the second
call, press MENU.
3. Scroll untilJoin Callsappears and press OK. Press OK again
whenJoin Calls? appears to confirm.
4. The system will join the calls, allowing you to speak to both
parties at the same time. SYNC can support a maximum of three
callers on a multiparty/conference call.
Phonebook: Allows you to access your phonebook contacts.
1. Press OK to select and scroll to cycle through your phonebook
contacts.
2. Press OK when the desired selection appears in the display.
3. Press
or PHONE to call the selection.
Call History: Allows you to access your call history log.
1. Press OK to select and scroll to cycle through your call history
options (incoming, outgoing or missed).
2. Press OK when the desired selection appears in the display.
3. Press
or PHONE to call the selection.
Return: Press OK to exit the current menu.
Entertainment Systems
53
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

Maneuvering the phone menu
Below is a graphical representation of how the phone menu lays out in
your system. It will be explained in more detail in this chapter, but this
may help you to better visualize the menu structure.
+ Denotes submenus with additional menu items
PHONE or Phone Redial
Call History OK
Phonebook
Text Message OK
Phone Settings OK
SYNC Services
911 Assist
Vehicle Health Report OK User Preferences +
Run Report?
Return
Mobile Apps
System Settings OK
Exit Phone Menu
Call History Incoming
Call History Outgoing
Call History Missed
Return
Send Text Message?
Download Unread Msgs
Delete All Messages?
Return
Phone Status
Set Ringer
Message Notification
Modify Phonebook
Auto Download
Return
Bluetooth Devices +
Advanced +
Return
Entertainment Systems
54
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

Scrolling through the menus:Press/on your audio system to
scroll through the menu options.
Accessing features through the phone menu
SYNC’s phone menu allows you to redial a number, access your call
history and phone book and send text messages as well as accessing
phone and system settings. You can also access advanced features such
as 911 Assist™, Vehicle Health Report and SYNC Services.
To access your phone menu:
1. Press PHONE or
to enter thePhone Menu.
2. Scroll to cycle through the following features:
Phone Redial: Redials the last number called (if available).
•Press OK to select and press OK again to confirm. The display
will indicateRedialingas it is placing the call.
Call History:This is a phone dependent featurewhich allows you to
access any previously dialed, received or missed calls while your phone
has been connected to SYNC.
1. Press OK to select.
2. Scroll to select fromCall History Incoming,Call History
OutgoingorCall History Missed. Press OK to enter the chosen
menu and scroll to cycle through your calls.
3. Press OK, PHONE or
to call the desired selection.
Note:SYNC will attempt to automatically re-download your phone
book / call history each time your phone connects to SYNC (if the
auto download feature is on and yourBluetoothenabled cellular
phone supports this feature).
Phonebook:This is a phone and speed dependent featurewhich
allows you to access your downloaded phonebook.
1. Press OK to confirm and enter.Note:If your phonebook has less
than 255 listings, they will appear alphabetically in flat file mode. If
there are more, they will be organized into alphabetical categories.
2. Scroll until the desired contact appears and press OK.
3. Press OK or PHONE or
to call the contact.
Note:SYNC can support downloading up to approximately 2,000
entries perBluetoothenabled cellular phone .
Entertainment Systems
55
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

Text Message:This is a phone dependent featurewhich enables you
to send, download and delete text messages.
•Please refer toText Messagingin the following section for
complete information.
Phone Settings:These are phone dependent featureswhich allow
you to view your phone’s status, set a ring tone, select your message
notification, change phone book entries and also to automatically
download your cellular phone among other features.
•Please refer toPhone Settingsin the following section for
complete information.
SYNC Services(if equipped, U.S. only): Select to access the SYNC
services portal where you can request various types of information,
traffic reports and directions.
•Refer toSYNC Serviceslater in this chapter.
911 Assist(if equipped): When used properly, this can place an
emergency call to a 911 operator for you after an accident.
•Refer to911 Assistlater in this chapter.
Vehicle Health Report(if equipped, U.S. only): Enables you to run and
receive a diagnostic report card on your vehicle.
•Refer toVehicle Health Reportlater in this chapter.
Mobile Apps(if equipped, U.S. only): Enables you to interact with
SYNCcapable mobile applications on your smartphone. Refer to SYNC
AppLink™ section later in this chapter.
System Settings: Press OK to accessBluetooth Devicesmenu listings
(add, connect, set as primary, on/off, delete) as well as Advanced menu
listings (prompts, languages, defaults, master reset, install application
and system information).
•Refer toBluetooth Devicesmenu andAdvancedmenu options in
the following sections for more information.
Exit Phone Menu: Press OK when this appears in the display to exit
the phone menu.
Entertainment Systems
56
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)

Text messaging
SYNC allows you to receive, send, download and delete text messages.
The system will even read incoming text messages to you so that you do
not have to take your eyes off the road.
Note:This is a phone dependent feature.
Receiving a text message
Note:This is a phone dependent feature. Your phone must support
downloading text messages viaBluetoothto receive incoming text
messages.
When a new message arrives:
1. An audible tone will sound and the display will indicate you have a
new message.
2. Press
, wait for the prompt and say, “Read Message” to have SYNC
read the message to you.
3. Press OK to receive and open the text message or do nothing and the
message will go into your text message inbox. Press OK again and
SYNCwill read your message aloud as you are not able to view the
message. You can then also choose whether you’d like to reply or
forward the message.
4. Press OK and scroll to choose between:
•Reply to Text Message: Press OK to access and then scroll
through the list of predefined messages to send.
•Forward Text Message: Press OK to forward the message to
anyone in yourPhonebook,Call History. You can also choose to
Enter Number.
Note:Forwarding a text message is a speed dependent feature and can
only be done when the vehicle is traveling at 3 mph (5 km/h) or less.
Note:Only one recipient is allowed per text message.
Sending, downloading and deleting your text messages
Text messaging is a phone dependent feature.If your phone is
compatible, SYNC allows you to receive, send, download and delete text
messages.
To access:
1. Press PHONE or
.
2. Scroll untilText Messageappears and press OK.
Entertainment Systems
57
2012 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)