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Note:To avoid transmission damage, vehicles should not be towed even
a short distance without suspending rear wheels or removing the axle
shafts or driveshaft.
Note:In the event the chassis is equipped with a tandem axle and the
vehicle is to be towed from the front, the forward rear axle may be
raised to clear the road surface and secured to the frame by chains or
U-bolts, allowing only the rear rear axle to contact the road surface. Axle
shafts must be removed from the rear rear axle assembly. The wheel hub
ends must be covered to prevent loss of axle lubricant and entrance of
contaminants. Use extreme care in securing the chains or U-bolts to
avoid possible damage to the brake lines, hoses or other components.
Towing vehicles equipped with a driver-controlled differential lock
Note:If the vehicle must be towed to a service facility with the drive
axle wheels on the ground, it is necessary to remove the axle shafts
before the vehicle is towed.
1. Shift collar in the locked position
2. Actuator assembly and shift fork
3. Axle shaft
4. Interference between the shift
collar and housing
5. Shift collar in the unlocked
position
6. Outer splines - axle shaft to collar
7. Shift collar and differential case
splines
8. Inner splines - axle shaft to side
gear
9. Side gear
10. Differential (plain) case half
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In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward and relatively speedy alternative
to resolve a disagreement when all other efforts to produce a settlement
have failed. This procedure is without cost to you and is designed to
eliminate the need for lengthy and expensive legal proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find diesel fuel.
If you cannot find diesel fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of low quality diesel fuel may affect your emissions control
system and may cause engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
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Follow the checks and services in theScheduled Maintenance Guide
chapter. Have your dealer or service center inspect your vehicle at least
once a year; remember that regular maintenance and inspections usually
prevent serious problems from developing later.
WARNING:Making modifications to various parts, components
and systems of the vehicle, such as brake and steering systems
can adversely affect the quality, reliability and operation of your vehicle
and could result in property damage, personal injury or death. Such
modifications must be avoided.
WARNING:Failure to properly perform maintenance and
servicing procedures could result in vehicle damage, personal
injury or death.
If the owner/operator of the vehicle is a skilled technician and intends on
performing the vehicle maintenance and service, he is strongly urged to
purchase a service manual.
WARNING:Take care when performing any maintenance,
system check or service on your vehicle. Some of the materials
may also be hazardous if used, serviced or handled improperly and
could result in property damage, personal injury or death.
Air conditioning system checks
Have the air conditioning system checked each spring. The refrigerant
charge, cleanliness of the condenser-evaporator cores and belt condition
are essential to system performance.
When the air conditioning system is being used daily, remove the fresh
air filter (if equipped) once each season and check for dirt, lint, etc.
Replace the filter if necessary. Vehicles operating in unusually dusty
conditions may require more frequent filter inspection and replacement.
Front axle - general service information
Maintaining the front axle alignment to specifications is very important
and should only be performed by a qualified technician. Toe-in
adjustment is particularly important with radial tires.
Make sure the axle mounting U-bolt nuts, attaching or mounting bolts
and nuts are securely tightened. Regularly check front axle for damage,
binding, worn parts and adequate lubrication.
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At regular intervals, or during other scheduled maintenance (tire
rotation/service, wheel bearing service, alignment, etc.), the kingpins
should be checked for excessive wear. Refer to the service manual for
proper procedures.
Toe-in setting - general inspection
Inspecting steer axle tires in the first 3,000–10,000 service miles
(5,000–16,000 service km) generally shows if tires are wearing normally.
Rapid outside shoulder wear on both tires indicates too much toe-in.
Rapid inside shoulder wear on both tires indicates too much toe-out. In
P&D-type service, left-to-right steer tire tread life differentials up to 40%
can be observed depending on routes and other variables.
Follow the tire manufacturer’s recommended cold inflation pressure for
the tire size, load range (ply rating) and steer axle loading typical for
their operation (each steer axle tire equals
12steer axle loading).
Special applications may warrant a setting based on experience with the
type of tire operating loads and conditions. Radial tires are more
sensitive to toe-in setting than bias ply tires. While not insensitive to
vehicle alignment, fine tuning school bus alignment to line-haul truck
standards does not drastically improve tire tread life.
It is essential that correct toe-in and tire pressure be maintained for
optimum tire wear.
Rear axle - general inspection
Make sure that the axle mounting U-bolts, attaching or mounting bolts
and nuts are securely tightened. Refer toU-bolt nut torquein this
chapter. Regularly check the rear axle for damaged, binding or worn
parts.
NoSpin Detroit Locker positive locking differential
Vehicles equipped with this type differential have the operator’s manual
supplied with the vehicle. Refer to this manual for maintenance checks.
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ENGINE OIL (GASOLINE ENGINE ONLY)
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in
P (Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the engine oil dipstick.
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it
again.
•If the oil level isbetween the two holes,the oil level is acceptable.
DO NOT ADD OIL.
•If the oil level is at or below the lower hole, add enough oil to raise
the level to within the two holes. Refer toAdding engine oilin the
following section.
•Oil levels above the upper hole may cause engine damage. Some oil
must be removed from the engine by a service technician.
When the oil level is in its proper operating range, put the dipstick back
in and ensure it is fully seated.
Adding engine oil
Check the engine oil. For instructions, refer toChecking the engine oil.
1. If the engine oil level is not within the normal range, add only
certified engine oil of the recommended viscosity. Remove the engine
oil filler cap and use a funnel to pour the engine oil into the opening.
2. Recheck the engine oil level. Make sure the oil level is not above the
normal operating range on the engine oil level dipstick.
3. Install the dipstick and ensure it is fully seated.
4. Fully install the engine oil filler cap by turning the filler cap
clockwise until three clicks are heard or until the cap is fully seated.
To avoid possible oil loss, DO NOT operate the vehicle with the
engine oil dipstick and/or the engine oil filler cap removed.
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You can purchase DEF at your authorized dealer, most highway truck stops
or you can contact roadside assistance for help in finding a retailer that
sells DEF. See theCustomer Assistancechapter for more information.
Also, a government website locator is available for diesel exhaust fluid
supplies. The following web address can be used to find the nearest
location to purchase DEF: http://www.afdc.energy.gov/afdc/locator/def.
Use MotorcraftDEF or equivalent
meeting Ford specification
WSS-M2C130-A and/or ISO 22241.
Use only DEF certified by the
American Petroleum Institute. Look
for this certification trademark.
Repairs resulting from the use of a
non-certified DEF products may not
be covered by your vehicle’s warranty.
Maintaining the purity of DEF is important to avoid malfunctions in the
SCR system.
If DEF is removed from the tank for any reason, such as repair work, the
same DEF must not be used to refill the tank as its purity is no longer
guaranteed.
WARNING:Make sure that DEF does not come into contact
with eyes, skin or clothing. Should DEF contact your eyes, flush
them with plenty of water and contact a physician. Clean affected skin
with soap and water. If DEF is swallowed, drink plenty of water and
contact a physician immediately.
WARNING:Refill DEF in a well-ventilated area. When opening
the cap on the DEF tank or bottle containing DEF, ammonia
vapors may escape. The vapors can be irritating to skin, eyes and
mucous membranes. Inhaling ammonia vapors can cause burning to the
eyes, throat and nose and cause coughing and watery eyes.
To fill the DEF tank, see your authorized dealer or do the following
(before filling the DEF tank in cold climates, seeFilling the DEF tank
in cold climateslater in this section):
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Exhaust System:
•Inspect for leaks at various joint connections and loose clamps.
•Perform a visual inspection for cracks or holes in the muffler and tail
pipe.
•Always use the recommended parts when items need to be replaced.
•Do not change the tail pipe elbow or offset tail pipe orientation from
the standard position as originally received.
•To avoid abnormal changes in vehicle sound levels, it is necessary for
the owner to perform inspections and necessary maintenance at the
intervals shown in theScheduled Maintenance Guidechapter.
POWER STEERING FLUID
Check the power steering fluid level using the following procedure:
1. Set the parking brake, shift into N (Neutral) (automatic transmission)
or 1 (First) (manual transmission) and turn the engine off.
2. Open the hood.
3. Clean the top of the power steering fluid reservoir.
4. Remove the dipstick from the reservoir and wipe the dipstick clean.
5. Reinstall the dipstick. Remove it again and check the fluid level.
•Check the COLD side of the
dipstick if the fluid is cool or
warm to the touch
(approximately 68°-120°F
[20°-49°C]); the fluid level should
be within the FULL range. If
necessary, add fluid in small
amounts, continuously checking
the level, until it reaches the proper level.
•Check the HOT side of the
dipstick if the fluid is too hot to
touch (approximately 176°–230°F
[80°-110°C]); the fluid level
should be within the FULL range.
If necessary, add fluid in small
amounts, continuously checking
the level, until it reaches the
proper level.
Whenever the dipstick is installed, make sure it is properly seated and
tightened securely.
ADD MAX. COLDFULL
ADD MAX. HOTFULL
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4. Place the gearshift lever in N (Neutral) or P (Park) and leave the
engine running.
5. Remove the dipstick, wiping it clean with a clean, dry, lint-free rag.
6. Install the dipstick, making sure it is fully seated in the filler tube.
7. Remove the dipstick and inspect the fluid level.
If you must add transmission fluid, refer to yourAllison Automatic
Transmission Operator’s Manualfor the correct fluid type.Use of a
non-approved automatic transmission fluid may cause internal
transmission component damage.
Fluid levels above the safe range may result in transmission failure; an
overfill condition of transmission fluid may cause shift and/or
engagement concerns and/or possible damage.
Eaton UltraShift (if equipped)
The Eaton UltraShift transmission is filled with synthetic fluid from the
factory with no scheduled fluid change intervals as this fluid is intended
to last the life of the transmission. However, the system should be
checked regularly to ensure that proper transmission fluid levels remain
constant. Refer to theEaton Driver Instructions Manualfor details.
Manual transmission fluid
Refer to theScheduled Maintenance Guidechapter for transmission
fluid level check/change intervals.
Your manual transmission may be filled with an optional synthetic fluid
which allows the use of extended service intervals. A tag on the filler
plug identifies the use of the synthetic fluid.
Only use fluid that meets manufacturer specifications; refer toLubricant
specificationsin this chapter.Use of a non-approved transmission
fluid may cause internal transmission component damage.
Check your transmission fluid level using the following procedure:
1. Park the vehicle on level ground.
2. Set the parking brake and shift into 1 (First) and turn the engine off.
3. Clean any dirt from around the filler plug.
4. Remove the filler plug and inspect the fluid level; the fluid level should
be at the bottom of the filler plug opening.
5. Add fluid, if necessary, through the filler plug opening.
6. Clean and install the filler plug securely.
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