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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
• 24-hours, seven days a week
• for the coverage period listed on the Roadside Assistance Card
included in your Owner manual portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement cost is the customer’s
responsibility).
• fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
• winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
• towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s information
portfolio in the glove compartment. Roadside Emergencies
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Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING: Always disconnect the battery before servicing high
current fuses.
WARNING: To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Battery section of the Maintenance and Specifications chapter.
The high-current fuses are coded as follows:
Fuse/Relay
Location Fuse Amp
Rating Protected Circuits
1 Relay Blower motor
2 — Not used
3 Relay Urea heaters (diesel engine)
4 — Not used
5 Relay Rear window defroster
6 — Not used
7 50A* Rear window defroster
8 30A* Passenger seat
9 30A* Driver seat Roadside Emergencies
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Fuse/Relay
Location Fuse Amp
Rating Protected Circuits
38 Relay Powertrain control module
(PCM) (diesel engine),
Electronic control module (ECM)
(gas engine)
39 10A** 4x4 hub lock
40 15A** 4x4 electronic lock
41 — Not used
42 — Not used
43 — Not used
44 — Not used
45 10A** Run/start relay coil
46 10A** Transmission control module
(TCM) keep-alive power (diesel
engine)
47 10A** A/C clutch feed
48 Relay Run/start
49 10A** Rearview camera system
50 10A** Blower motor relay coil
51 — Not used
52 10A** PCM/ECM/TCM run/start
53 10A** 4x4 module
54 10A** Anti-lock brake system (ABS)
run/start
55 10A** Rear window defroster coil,
Battery charge coil
56 20A** Passenger compartment fuse
panel run/start feed
57 Relay Fuel pump
58 — Not used
59 — Not used
60 — Not used
61 — Not used Roadside Emergencies
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Fuse/Relay
Location Fuse Amp
Rating Protected Circuits
62 — Not used
63 — Not used
64 — Not used
65 — Not used
66 20A** Fuel pump
67 — Not used
68 10A** Fuel pump relay coil
69 — Not used
70 10A** Trailer tow backup lamp
71 10A** Cannister vent (gas engine)
72 10A** PCM/ECM relay coil feed
keep-alive power
73 — Not used
74 Relay Trailer tow left-hand stop/turn
75 Relay Trailer tow right-hand stop/turn
76 Relay Backup lamp
77 — Not used
78 — Not used
79 — Not used
80 — Not used
81 — Not used
82 20A* Auxiliary power point #2
83 20A* Auxiliary power point #1
84 30A* 4x4 shift motor
85 30A* Heated/cooled seats
86 25A* ABS coil feed
87 20A* Auxiliary power point #5
88 — Not used
89 40A* Starter motor
90 25A* Trailer tow battery charge
91 — Not usedRoadside Emergencies
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Fuse/Relay
Location Fuse Amp
Rating Protected Circuits
92 20A* Auxiliary power point #4
93 20A* Auxiliary power point #3
94 25A* Upfitter #1
95 25A* Upfitter #2
96 50A* ABS pump
97 40A* Invertor
98 — Not used
99 — Not used
100 25A* Trailer tow turn signals
101 Relay Starter
102 Relay Trailer tow battery charge
103 — Not used
104 — Not used
105 — Not used
106 — Not used
107 — Not used
* Cartridge fuses ** Mini fuses
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
Note: If your vehicle is equipped with the tire pressure monitoring
system (TPMS), the indicator light will illuminate when the spare tire is
in use. To restore the full functionality of the monitoring system, all road
wheels equipped with tire pressure monitoring sensors must be mounted
on the vehicle.
If your vehicle is equipped with TPMS, have a flat serviced by an
authorized dealer in order to prevent damage to the TPMS sensors, refer
to Tire pressure monitoring system (TPMS) in the Tires, Wheels and
Loading chapter. Replace the spare tire with a road tire as soon as
possible. During repairing or replacing of the flat tire, have the
authorized dealer inspect the TPMS sensor for damage. Roadside Emergencies
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