ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
• 24-hours, seven days a week
• for the coverage period listed on the Roadside Assistance Card
included in your Owner manual portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement cost is the customer’s
responsibility).
• fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
• winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
• towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s information
portfolio in the glove compartment. Roadside Emergencies
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GENERAL MAINTENANCE INFORMATION
The following information pertains to 6.2L V8 and 6.8L V10 gasoline
engines only. Scheduled maintenance for the diesel engine can be found
in the diesel supplement.
Why Maintain Your Vehicle?
Carefully following this schedule helps protect against major repair
expenses resulting from neglect or inadequate maintenance and may also
help to increase the value of your vehicle when you sell or trade it.
It is your responsibility to see that all scheduled maintenance is performed
and that the materials used meet Ford engineering specifications as
identified in the Maintenance and Specifications chapter. Failure to
perform scheduled maintenance specific in this guide will invalidate
warranty coverage on parts affected by the lack of maintenance. Be sure
receipts for completed maintenance are kept with the vehicle and
confirmation of the work performed is always recorded in this guide.
Your dealer has factory-trained technicians who can perform the required
maintenance using genuine Ford parts. They are committed to meeting
your service needs and to assuring your continuing satisfaction.
Protecting Your Investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To maintain the proper
performance of your vehicle and its emission control systems, it is imperative
that scheduled maintenance be completed at the designated intervals.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s important
to rely upon your dealership to properly diagnose and repair your vehicle.
Ford Motor Company has recommended maintenance intervals for various
parts and component systems based upon engineering testing. Ford Motor
Company relies upon this testing to determine the most appropriate
mileage for replacement of oils and fluids to protect your vehicle at the
lowest overall cost to you and recommends against maintenance schedules
that deviate from the scheduled maintenance information.
Ford strongly recommends the use of genuine Ford replacement parts.
Parts other than Ford, Motorcraft or Ford-authorized remanufactured
parts that are used for maintenance replacement or for the service of
components affecting emission control must be equivalent to genuine
Ford Motor Company parts in performance and durability. It is theScheduled Maintenance
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Engine oil ..................................375
checking and adding ..............375
dipstick ....................................375
filter, specifications ........376, 410
recommendations ...................376
refill capacities ........................411
Event data recording ....................9
Exhaust fumes ..........................269
F
Fail safe cooling ........................384
Fleet MyKey programming ......129
Flexible Fuel Vehicle (FFV) ....386
Floor mats .........................122–123
Fluid capacities .........................411
Fog lamps ....................................88
Four-Wheel Drive vehicles .......301
driving off road .......................307
electronic shift ................301, 306
indicator light .........................302
lever operated shift ................303
manual locking hubs ..............301
preparing to drive your
vehicle .....................................285
Fuel ............................................386
calculating fuel
economy ............................25, 393
cap ...........................................389
capacity ...................................411
choosing the right fuel ...........390
detergent in fuel .....................392
filling your vehicle
with fuel ..................386, 389, 393
filter, specifications ................386
fuel pump shut-off ..................321
improving fuel economy ........393
octane rating ...................391, 415
quality ......................................391 running out of fuel .................392
safety information relating
to automotive fuels ................386
Fuel - flex fuel vehicle
(FFV) .........................386, 390–391
Fuses ..................................321–322
G
Garage door opener ..................116
Gas cap (see Fuel cap) ............389
Gas mileage
(see Fuel economy) .................393
Gauges .........................................21
H
Hazard flashers .........................320
Headlamps ...................................87
aiming ........................................90
autolamp system .......................87
daytime running lights .............89
flash to pass ..............................88
high beam .................................88
replacing bulbs .........................94
turning on and off ....................87
Heating
heating and air conditioning
system .................................78, 81
Hill descent mode .....................281
Hill start assist ..........................294
Hood ..........................................371
I
Ignition ...............................265, 415
Illuminated visor mirror .............99Index
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USA (fus)