SNOWPLOWING
Ford recommends that the Super Duty F-Series used for snow removal
include the Snow Plow Package Option.
Installing the snowplow
Weight limits and guidelines for selecting and installing the snowplow can
be found in the Ford Truck Body Builders Layout Book, Snowplow
section, found at www.fleet.ford.com/truckbbas. A typical installation
affects the following:
• Certification to government safety laws such as occupant protection
and airbag deployment, braking, and lighting. Look for an “Alterer’s
Label” on the vehicle from the snowplow installer certifying that the
installation meets all applicable Federal Motor Vehicle Safety
Standards (FMVSS).
• The Total Accessory Reserve Capacity (TARC) is shown on the lower
right side of the vehicle’s Safety Compliance Certification Label. This
applies to Ford-completed vehicles of 10,000 lb. (4,536 kg) GVWR or
less. This is the weight of permanently-attached auxiliary equipment,
such as snowplow frame-mounting hardware, that can be added to the
vehicle and satisfy Ford compliance certification to FMVSS. Exceeding
this weight may require the auxiliary equipment installer additional
safety certification responsibility. The Front Accessory Reserve
Capacity (FARC) is added for customer convenience.
• Rear ballast weight behind the rear axle may be required to prevent
exceeding the FGAWR, and provide front-to-rear weight balance for
proper braking and steering.
• Front wheel toe may require re-adjustment to prevent premature
uneven tire wear. Specifications are found in the Ford Workshop
Manual.
• Headlight aim may require re-adjustment.
• The tire air pressures recommended for general driving are found on
the vehicle’s Safety Certification Label. The maximum cold inflation
pressure for the tire and associated load rating is imprinted on the tire
sidewall. Tire air pressure may require re-adjustment within these
pressure limits to accommodate the additional weight of the snowplow
installation.
• Federal and some local regulations require additional exterior lamps
for snowplow-equipped vehicles. Consult your authorized dealer for
additional information.Driving
316
2012 F-250/350/450/550 (f23)
Owners Guide, 4th Printing
USA (fus)
Operating the vehicle with the snowplow attached
Do not use your vehicle for snow removal until it has been driven at
least 500 miles (800 km).
The attached snowplow blade restricts airflow to the radiator, and may
cause the engine to run at a higher temperature: Attention to engine
temperature is especially important when outside temperatures are
above freezing. Angle the blade to maximize airflow to the radiator and
monitor engine temperature to determine whether a left or right angle
provides the best performance.
Follow the severe duty schedule in your scheduled maintenance
information for engine oil and transmission fluid change intervals.
Snowplowing with your airbag-equipped vehicle
Your vehicle is equipped with a driver and passenger airbag
Supplemental Restraint System (SRS) The SRS is designed to activate in
certain frontal and offset frontal collisions when the vehicle sustains
sufficient longitudinal deceleration.
Careless or high speed driving while plowing snow which results in
sufficient vehicle decelerations can deploy the airbag. Such driving also
increases the risk of accidents.
WARNING: All occupants of the vehicle, including the driver,
should always properly wear their safety belts, even when an air
bag supplemental restraint system (SRS) is provided.
Never remove or defeat the “tripping mechanisms” designed into the
snow removal equipment by its manufacturer. Doing so may cause
damage to the vehicle and the snow removal equipment as well as
possible airbag deployment.
WARNING: Do not attempt to service, repair, or modify the air
bag supplemental restraint system (SRS) or its fuses. See your
Ford or Lincoln Mercury dealer.
WARNING: Additional equipment such as snowplow equipment
may effect the performance of the airbag sensors increasing the
risk of injury. Please refer to the Body Builders Layout Book for
instructions about the appropriate installation of additional equipment. Driving
317
2012 F-250/350/450/550 (f23)
Owners Guide, 4th Printing
USA (fus)
ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
• 24-hours, seven days a week
• for the coverage period listed on the Roadside Assistance Card
included in your Owner manual portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement cost is the customer’s
responsibility).
• fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
• winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
• towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s information
portfolio in the glove compartment. Roadside Emergencies
319
2012 F-250/350/450/550 (f23)
Owners Guide, 4th Printing
USA (fus)
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S. Customer Assistance
357
2012 F-250/350/450/550 (f23)
Owners Guide, 4th Printing
USA (fus)
WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is
available from your authorized dealer.
• Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
• Never wash a vehicle that is “hot to the touch” or during exposure to
strong, direct sunlight.
• Always use a clean sponge or car wash mitt with plenty of water for
best results.
• Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
• It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
• Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time. Use Motorcraft Bug and Tar Remover
(ZC-42), which is available from your authorized dealer.
• Remove any exterior accessories, such as antennas, before entering a
car wash.
• Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
• If your vehicle is equipped with running boards, do not use
rubber, plastic and vinyl protectant products on the running
board surface, as the area may become slippery.
Exterior chrome
• Wash the vehicle first, using cool or lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail Wash (ZC-3-A).
• Use Motorcraft Custom Bright Metal Cleaner (ZC-15), available from
your authorized dealer. Apply the product as you would a wax to
clean bumpers and other chrome parts; allow the cleaner to dry for a
few minutes, then wipe off the haze with a clean, dry rag.
• Never use abrasive materials such as steel wool or plastic pads
as they can scratch the chrome surface. Cleaning
361
2012 F-250/350/450/550 (f23)
Owners Guide, 4th Printing
USA (fus)
UNDERBODY
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
Note: Use care when using a power washer to clean the driveline,
especially the driveshaft and interfacing components. The high-pressure
fluid could penetrate the sealed parts and cause damage.
FORD AND LINCOLN CAR CARE PRODUCTS
Your authorized dealer has many quality products available to clean your
vehicle and protect its finishes. These quality products have been
specifically engineered to fulfill your automotive needs; they are custom
designed to complement the style and appearance of your vehicle. Each
product is made from high quality materials that meet or exceed rigid
specifications. For best results, use the following products or products of
equivalent quality:
Motorcraft Bug and Tar Remover (ZC-42)
Motorcraft Custom Bright Metal Cleaner (ZC-15)
Motorcraft Detail Wash (ZC-3–A)
Motorcraft Dusting Cloth (ZC-24)
Motorcraft Engine Shampoo and Degreaser (U.S only) (ZC-20)
Motorcraft Engine Shampoo (Canada only) (CXC-66-A)
Motorcraft Multi-Purpose Cleaner (Canada only) (CXC-101)
Motorcraft Premium Glass Cleaner (Canada only) (CXC-100)
Motorcraft Professional Strength Carpet & Upholstery Cleaner (ZC-54)
Motorcraft Spot and Stain Remover (U.S. only) (ZC-14)
Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23)
Motorcraft Vinyl Cleaner (Canada only) (CXC-93)
Motorcraft Wheel and Tire Cleaner (ZC-37–A) Cleaning
369
2012 F-250/350/450/550 (f23)
Owners Guide, 4th Printing
USA (fus)
Because your vehicle’s engine is electronically controlled by a computer,
some control conditions are maintained by power from the battery. When
the battery is disconnected or a new battery is installed, the engine must
relearn its idle and fuel trim strategy for optimum driveability and
performance. To begin this process:
1. With the vehicle at a complete stop, set the parking brake.
2. Put the gearshift in P (Park), turn off all accessories and start the engine.
3. Run the engine until it reaches normal operating temperature.
4. Allow the engine to idle for at least one minute.
5. Turn the A/C on and allow the engine to idle for at least one minute.
6. Drive the vehicle to complete the relearning process.
• The vehicle may need to be driven 10 miles (16 km) or more to
relearn the idle and fuel trim strategy.
• If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle
trim is eventually relearned.
If the battery has been disconnected or a new battery has been installed,
the clock and radio settings must be reset once the battery is reconnected.
• Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking the engine coolant
Note: If your vehicle is equipped with a diesel engine, refer to the
Maintenance and Specifications section of your Diesel Supplement.
Check the concentration and level of the engine coolant at the intervals
listed in the Scheduled Maintenance Information.
The coolant concentration should be maintained at 50%.
L E A D
RETURN
RECYCLEMaintenance and Specifications
379
2012 F-250/350/450/550 (f23)
Owners Guide, 4th Printing
USA (fus)
Recycled engine coolant
Ford Motor Company does not recommend the use of recycled engine
coolant since a Ford-approved recycling process is not yet available.
Always dispose of used automotive fluids in a responsible manner.
Follow your community’s regulations and standards for recycling and
disposing of automotive fluids.
Coolant refill capacity
To find out how much fluid your vehicle’s cooling system can hold, refer
to Maintenance product specifications and capacities in this chapter.
If your vehicle is equipped with a diesel engine, refer to the
Maintenance product specifications and capacities section of your
diesel supplement.
Fill your engine coolant reservoir as outlined previously in the Adding
engine coolant section.
Severe climates
If you drive in extremely cold climates:
• It may be necessary to have a Ford authorized dealer increase the
coolant concentration above 50%.
• A coolant concentration of 60% will provide improved freeze point
protection. Engine coolant concentrations above 60% will decrease the
overheat protection characteristics of the engine coolant and may
cause engine damage.
If you drive in extremely hot climates:
• It may be necessary to have a Ford authorized dealer decrease the
coolant concentration to 40%.
• A coolant concentration of 40% will provide improved overheat
protection. Engine coolant concentrations below 40% will decrease the
corrosion/freeze protection characteristics of the engine coolant and
may cause engine damage.
Vehicles driven year-round in non-extreme climates should use
prediluted engine coolant for optimum cooling system and engine
protection. Maintenance and Specifications
383
2012 F-250/350/450/550 (f23)
Owners Guide, 4th Printing
USA (fus)