ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
326
2012 F-150(f12)
Owners Guide, 1st Printing
USA(fus)
E
Electronic message center ...20, 31
Emergencies, roadside
jump-starting ..........................347
running out of fuel .........347, 398
Emission control system ..........403
Engine ................................419–420
cleaning ...................................362
coolant .....................................385
fail-safe cooling .......................389
idle speed control ...................382
lubrication specifications .......415
refill capacities ........................415
service points ..................373–376
Engine block heater .................282
Engine oil ..................................378
checking and adding ..............378
dipstick ....................................378
filter, specifications ................414
refill capacities ........................415
specifications ..........................415
Event data recording ....................7
Exhaust fumes ..........................282
F
Fail safe cooling ........................389
Fleet MyKey programming ......136
Flexible Fuel Vehicle (FFV) ....392
Floor mats .........................122–123
Fluid capacities .........................415
Fog lamps ....................................82
Four-Wheel Drive vehicles .......312
description ..............................314
driving off road .......................319
electronic shift ........................313
indicator light .........................312preparing to drive your
vehicle .....................................294
Fuel ............................................392
calculating fuel
economy ............................22, 400
cap ...........................................395
capacity ...................................415
choosing the right fuel ...........396
detergent in fuel .....................398
filler funnel .............................398
filling your vehicle
with fuel ..................392, 395, 400
filter, specifications ........392, 414
fuel pump shut-off ..................328
improving fuel economy ........400
octane rating ...........397, 419–420
quality ......................................398
running out of fuel .........347, 398
safety information relating
to automotive fuels ................392
Fuel - flex fuel vehicle
(FFV) .........................392, 396–397
Fuses ..................................328–329
G
Garage door opener ..................116
Gas cap (see Fuel cap) ............395
Gas mileage (see Fuel
economy) ...................................400
Gauges .........................................18
H
Hazard flashers .........................327
Headlamps ...................................82
aiming ........................................84
autolamp system .......................82
bulb specifications ....................88
daytime running lights .............83
Index
458
2012 F-150(f12)
Owners Guide, 1st Printing
USA(fus)
