Customer Assistance 352
Reporting safety defects (U.S. only) 359
Reporting safety defects (Canada only) 359
Cleaning 360
Maintenance and Specifications 371
Engine compartment 373
Engine oil 378
Battery 382
Engine coolant 385
Fuel information 392
Air filter(s) 408
Part numbers 414
Maintenance product specifications and capacities 415
Engine data 419
Accessories 424
Ford Extended Service Plan 427
Scheduled Maintenance 431
Normal scheduled maintenance and log 437
Index 456
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system or translation in whole or part is not permitted without written
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Copyright © 2011 Ford Motor Company
Table of Contents
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limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event Data
Recorders applies to SYNCor its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash involving
the deployment of an airbag or, in certain vehicles, the activation of
the fuel pump shut-off. Certain versions or updates to 911 Assist
may also be capable of being used to electronically or verbally
provide to 911 operators the vehicle location (such as latitude and
longitude), and/or other details about the vehicle or crash or
personal information about the occupants to assist 911 operators
to provide the most appropriate emergency services. If you do not
want to disclose this information, do not activate the 911 Assist
feature. See your SYNCsupplement for more information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC
supplement for more information.
Introduction
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Vehicle Symbol Glossary
Power Windows
Front/Rear
Power Window Lockout
Child Safety Door
Lock/UnlockInterior Luggage
Compartment Release
Panic AlarmEngine Oil
Engine CoolantEngine Coolant
Temperature
Do Not Open When HotBattery
Avoid Smoking, Flames,
or SparksBattery Acid
Explosive GasFan Warning
Power Steering FluidMaintain Correct Fluid
LevelMAX
MIN
Service Engine SoonEngine Air Filter
Passenger Compartment
Air FilterJack
Check Fuel CapLow Tire Pressure
Warning
Introduction
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BASE MESSAGE CENTER
Your vehicle’s message center is capable of monitoring many vehicle systems
and will alert you to potential vehicle problems and various conditions with
an informational message followed by a long indicator chime.
The message center display is located in the instrument cluster.
Info (information menu)
Press the INFO button repeatedly to
cycle through the following features:
TRIP A/B
Registers the distance of individual journeys. Press and release INFO
button until the A or B trip appears in the display (this represents the
trip mode). Press the RESET button to reset.
Refer toUNITSlater in this section to switch the display from metric to
English.
MYKEY MILES (km) (if programmed)
For more information, refer toMyKeyin theLocks and Securitychapter.
MILES (km) TO E
This displays an estimate of approximately how far you can drive with
the fuel remaining in your tank under normal driving conditions.
Remember to turn the ignition off when refueling to allow this feature to
correctly detect the added fuel.
Distance to empty is calculated using a running average fuel economy,
which is based on your recent driving history of 500 miles (800 km).
This value is not the same as the average fuel economy display. The
running average fuel economy is re-initialized to a factory default value if
the battery is disconnected.
AVG MPG (L/100km)
Average fuel economy displays your average fuel economy in miles/gallon
or liters/100 km.
SETUP
RESET INFO
SET
RESET
INFO
SETUP ON
OFF
RSM CNCL
Instrument Cluster
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Turn the ignition off as soon as possible to protect the battery. This
message will clear once the vehicle has been started and the battery
state of charge has recovered. Turning off unnecessary electrical loads
while driving will allow faster battery state-of-charge recovery. See
Battery management systemin theMaintenance and Specifications
chapter for more information.
LOW BATTERY LESS FEATURES (if equipped)— Displayed when
the battery management system detects an extended low-voltage
condition. Various vehicle features will be disabled to help preserve the
battery. Turn off as many of the electrical loads as soon as possible to
improve system voltage. If the system voltage has recovered, the disabled
features will operate again as normal.
CHECK REAR PARK AID (if equipped)— Displayed when the
transmission is in R (Reverse). Refer toReverse sensing systemin the
Drivingchapter.
TIRE PRESSURE SENSOR FAULT— Displayed when a tire pressure
sensor is malfunctioning, or your spare tire is in use. For more
information on how the system operates under these conditions, refer to
Understanding Your Tire Pressure Monitoring System (TPMS)in the
Tires, Wheels and Loadingchapter. If the warning stays on or
continues to come on, contact your authorized dealer as soon as
possible.
LOW TIRE PRESSURE— Displayed when one or more tires on your
vehicle have low tire pressure. Refer toInflating Your Tiresin the
Tires, Wheels and Loadingchapter.
CHECK FUEL FILL INLET— Displayed when the fuel fill inlet may
not be properly closed. Refer toEasy Fuel“no cap” fuel systemin the
Maintenance and Specificationschapter.
SERVICE ADVANCETRAC— Displayed when the AdvanceTrac
system has detected a condition that requires service. Contact your
authorized dealer as soon as possible.
ADVANCETRAC OFF (if equipped)— Displayed when the
AdvanceTracsystem has been disabled by the driver.
ADVANCETRAC ON (if equipped)— Displayed when the
AdvanceTracsystem has been enabled by the driver.
TRACTION CONTROL OFF (if equipped)— Displayed when the
traction control has been disabled by the driver. Refer to theDriving
chapter for more information.
TRACTION CONTROL ON (if equipped)— Displayed when the
traction control has been enabled by the driver. Refer to theDriving
chapter for more information.
Instrument Cluster
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System warnings and status messages
System warnings alert you to possible problems or malfunctions in your
vehicle’s operating systems.
In the event of a multiple warning situation, the message center will
cycle the display to show all warnings by displaying each one for four
seconds.
The message center will display the last selected feature if there are no
more warning messages.
Types of messages and warnings:
•Some messages will appear briefly to inform you of something you
may need to take action on or be informed of.
•Some messages will appear once and then again when the vehicle is
restarted.
•Some messages will reappear after clearing or being reset if a problem
or condition is still present and needs your attention.
•Some messages can be acknowledged and reset by pressing OK. This
allows you to use the full message center functionality by clearing the
message.
DOOR AJAR— Displayed when the door is not completely closed.
DRIVER DOOR AJAR— Displayed when the driver door is not
completely closed.
LEFT REAR DOOR AJAR— Displayed when the rear left door is not
completely closed.
PASSENGER DOOR AJAR— Displayed when the passenger door is
not completely closed.
RIGHT REAR DOOR AJAR— Displayed when the rear right door is
not completely closed.
CHECK FUEL FILL INLET— Displayed when the fuel fill inlet may
not be properly closed. Refer toEasy Fuel“no cap” fuel systemin the
Maintenance and Specificationschapter.
FUEL LEVEL LOW— Displayed as an early reminder of a low fuel
condition.
CHECK CHARGING SYSTEM— Displayed when the electrical system
is not maintaining proper voltage. If you are operating electrical
accessories when the engine is idling at a low speed, turn off as many of
the electrical loads as soon as possible. If the warning stays on or comes
on when the engine is operating at normal speeds, contact your
authorized dealer as soon as possible.
Instrument Cluster
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Remote start (if equipped)
Your vehicle may be equipped with the remote start feature which allows
you to start the engine from outside the vehicle. If your transmitter has
a
icon, you have remote start. The remote start feature has an
extended operating range which allows you to remote start your vehicle
from a farther distance from your vehicle. All the buttons have this
increased range performance capability when equipped with remote start.
Many states and provinces have restrictions for the use of remote start.
Check your local and state or provincial laws for specific requirements
regarding remote start systems.
Note:Do not use remote start if your vehicle is low on fuel.
WARNING:To avoid exhaust fumes, do not use remote start if your
vehicle is parked indoors or areas that are not well ventilated.
The remote start system will not work if:
•The ignition is in the on position.
•The alarm system is triggered.
•The feature has been disabled.
•The hood is not closed.
•Two remote vehicle starts have already been attempted within the last
hour.
•The vehicle is not in P (Park).
Starting the engine with remote start
To start the engine using remote start:
Note:Each button press must be done within 3 seconds of each other. If
this sequence is not followed the vehicle will not remote start and the
horn will not chirp.
1. Press
on the IKT to lock all the doors.
2. Press
two times. The exterior lamps will flash twice.
If for some reason, the system fails to start, the horn will chirp twice.
3. Insert the key in the ignition and turn to the on position before driving.
The power windows will be inhibited during the remote start and the
radio will not turn on.
The parking lamps will remain on and the engine will run for 5, 10, or
15 minutes, depending on how you programmed the system. To select
the duration of the remote start system refer toMessage centerin the
Instrument Clusterchapter.
Locks and Security
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Note:The suspension insulation and bumpers will help prevent vehicle
damage. Do not remove these components from your vehicle when using
snow tires and chains.
Note:Do not place chains on the following tires sizes: P265/60R18,
P275/65R18, LT275/65R18, LT315/70R17, P275/55R20, and P275/45R22.
Follow these guidelines when using snow tires and chains:
•If possible, avoid fully loading your vehicle.
•Use only SAE Class S chains.
•Install chains securely, verifying that the chains do not touch any
wiring, brake lines or fuel lines.
•Drive cautiously. If you hear the chains rub or bang against your
vehicle, stop and retighten the chains. If this does not work, remove
the chains to prevent damage to your vehicle.
•Remove the tire chains when they are no longer needed. Do not use
tire chains on dry roads.
VEHICLE LOADING – WITH AND WITHOUT A TRAILER
This section will guide you in the proper loading of your vehicle and/or
trailer, to keep your loaded vehicle weight within its design rating
capability, with or without a trailer. Properly loading your vehicle will
provide maximum return of vehicle design performance. Before loading
your vehicle, familiarize yourself with the following terms for determining
your vehicle’s weight ratings, with or without a trailer, from the vehicle’s
Tire Label or Safety Compliance Certification Label:
Base Curb Weight– is the weight of the vehicle including a full tank of
fuel and all standard equipment. It does not include passengers, cargo, or
optional equipment.
Vehicle Curb Weight– is the weight of your new vehicle when you
picked it up from your authorized dealer plus any aftermarket
equipment.
Tires, Wheels and Loading
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