Customer Assistance 85
Reporting safety defects (U.S. only) 91
Reporting safety defects (Canada only) 91
Cleaning 92
Maintenance and Specifications 93
Engine compartment 94
Engine oil 96
Battery 98
Engine coolant 101
Fuel information 107
Air filter(s) 123
Part numbers 127
Maintenance product specifications and capacities 128
Engine data 131
Ford Extended Service Plan 134
Scheduled Maintenance Guide 138
Normal scheduled maintenance and log 143
Index 157
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2011
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PRESS RESET FOR SYS CHECK
When this message appears, press the RESET button and the message
center will begin to cycle through the following systems and provide a
status of the item if needed.
Note:Some systems show a message only if a condition is present.
1. ENGINE TEMP
2. TRANS TEMP
3. OIL PRESSURE
4. BRAKE FLUID LEVEL
5. FUEL LEVEL (if equipped)
UNITS
Displays the current units English or Metric.
Press the RESET button to change from English to Metric.
ENGLISH RESET FOR NEW
Allows you to choose which language the message center will display in.
Selectable languages are English, Spanish, or French.
Press the RESET button to cycle the message center through English,
Spanish and French language choices. Press and hold the RESET button
for two seconds to set the language choice.
System warnings
System warnings alert you to possible problems or malfunctions in your
vehicle’s operating systems.
In the event of a multiple warning situation, the message center will cycle
the display to show all warnings by displaying each one for four seconds.
The message center will display the last selected feature if there are no
more warning messages.
Types of messages and warnings:
•Some messages will appear briefly to inform you of something you
may need to take action on or be informed of.
•Some messages will appear once and then again when the vehicle is
restarted.
•Some messages will reappear after clearing or being reset if a problem
or condition is still present and needs your attention.
•Some messages can be acknowledged and reset by pressing RESET.
This allows you to use the full message center functionality by clearing
the message.
Instrument Cluster
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Do not use supplemental engine oil additives, cleaners or other engine
treatments. They are unnecessary and could lead to engine damage that
is not covered by Ford warranty.
Change your engine oil and filter according to the appropriate schedule
listed in thescheduled maintenance information.
Ford production and Motorcraftreplacement oil filters are designed for
added engine protection and long life. If a replacement oil filter is used
that does not meet Ford material and design specifications, start-up
engine noises or knock may be experienced.
It is recommended you use the appropriate Motorcraftoil filter or
another with equivalent performance for your engine application.
BATTERY
Your vehicle is equipped with a Motorcraftmaintenance-free battery
which normally does not require additional water during its life of
service.
Note:If your battery has a
cover/shield, make sure it is
reinstalled after the battery has
been cleaned or replaced.
For longer, trouble-free operation,
keep the top of the battery clean
and dry. Also, make certain the
battery cables are always tightly
fastened to the battery terminals.
If you see any corrosion on the
battery or terminals, remove the cables from the terminals and clean
with a wire brush. You can neutralize the acid with a solution of baking
soda and water.
It is recommended that the negative battery cable terminal be
disconnected from the battery if you plan to store your vehicle for an
extended period of time. This will minimize the discharge of your battery
during storage.
Note:Electrical or electronic accessories or components added to the
vehicle by the dealer or the owner may adversely affect battery
performance and durability.
Maintenance and Specifications
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Body
•Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing and underside of front fenders.
See theCleaningchapter for more information.
•Periodically wash vehicles stored in exposed locations.
•Touch-up raw or primed metal to prevent rust.
•Cover chrome and stainless steel parts with a thick coat of auto wax
to prevent discoloration. Re-wax as necessary when the vehicle is
washed. See theCleaningchapter for more information.
•Lubricate all hood, door and trunk lid hinges, and latches with a light
grade oil. See theCleaningchapter for more information.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil and solvents.
Engine
•The engine oil and filter should be changed prior to storage, as used
engine oil contain contaminates that may cause engine damage.
•Start the engine every 15 days. Run at fast idle until it reaches normal
operating temperature.
•With your foot on the brake, shift through all the gears while the
engine is running.
Fuel system
•Fill the fuel tank with high-quality fuel until the first automatic shutoff
of the fuel pump nozzle.
Note:During extended periods of vehicle storage (30 days or more),
fuel may deteriorate due to oxidation. Add a quality gas stabilizer
product to the vehicle fuel system whenever actual or expected storage
periods exceed 30 days. Follow the instructions on the additive label.
The vehicle should then be operated at idle speed to circulate the
additive throughout the fuel system.
Cooling system
•Protect against freezing temperatures.
•When removing vehicle from storage, check coolant fluid level.
Confirm there are no cooling system leaks, and fluid is at the
recommended level.
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Chemicals or additives not approved by Ford are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.
Oils, fluids and flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Genuine Ford parts and service
When planning your maintenance services, consider your dealership for
all your vehicle’s needs.
There are a lot of reasons why visiting your dealership for all your
service needs is a great way to help keep your vehicle running great.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Factory-trained technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.
Genuine Ford and Motorcraftreplacement parts
Dealerships stock Ford and Motorcraftbranded replacement parts.
These parts meet or exceed Ford Motor Company’s specifications, and
we stand behind them. Parts installed at your dealership carry a
nationwide, 12 month/12,000 mile (20,000 km) parts and labor limited
warranty. Your dealer can give you details.
Value shopping for your vehicle’s maintenance needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
Scheduled Maintenance Guide
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one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your dealers
can offer.
Owner checks and services
Certain basic maintenance checks and inspections should be performed by
the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this owner’s guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or fluids used.
Engine oil/coolant change intervals
Engine oil6 months or 7,500 miles (12,000 km)
(whichever comes first)
Engine coolant, initial
change6 years or 105,000 miles (168,000 km)
(whichever comes first)
Engine coolant, after
initial changeEvery 3 years or 45,000 miles (72,000 km)
Check every month
Engine oil level
Function of all interior and exterior lights
Tires for wear and proper pressure, including spare
Windshield washer fluid level
Check every six months
Battery connections; clean if necessary
Body and door drain holes for obstructions; clean if necessary
Cooling system fluid level and coolant strength
Door weatherstrips for wear; lubricate if necessary
Hinges/latches/outside locks for proper operation; lubricate if necessary
Parking brake for proper operation
Safety belts and seat latches for wear and function
Safety warning lamps (brake, ABS, airbag, safety belt) for operation
Washer spray/wiper operation; clean or replace blades as necessary
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Miles (x 1,000)* 7.5 15 22.5 30 37.5 45 52.5 60 67.5 75
Kilometers (x 1,000)* 12 24 36 48 60 72 84 96 108 120
Months* 6 12 18 24 30 36 42 48 54 60
Change engine oil and filter• •••••••••
Rotate tires**, inspect tire wear and measure tread
depth• •••••••••
Inspect wheels and related components for abnormal
noise, wear, looseness or drag• •••••••••
Perform multi-point inspection (recommended)• •••••••••
Inspect automatic transmission fluid level (if equipped
with dipstick); consult dealer for requirements•••••
Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake•••••
Inspect engine cooling system concentration and hoses•••••
Inspect exhaust system and heat shields•••••
Inspect front axle and U-joints; lubricate if equipped
with grease fittings (4WD vehicles)•••••
Inspect half-shaft boots (if equipped)•••••
Inspect steering linkage, ball joints, suspension, tie-rod
ends, driveshaft and U-joints; lubricate if equipped with
grease fittings•••••
Torque rear U-bolts (Transit Connect)•••••
Inspect cabin air filter (if equipped)•••••
* Whichever comes first
**If equipped with dual rear wheels, rotate front wheels when specified, rear wheels only if unusual wear is noted
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Miles (x 1,000)* 82.5 90 97.5 105 112.5 120 127.5 135 142.5 150
Kilometers (x 1,000)* 132 144 156 168 180 192 204 216 228 240
Months* 66 72 78 84 90 96 102 108 114 120
Change engine oil and filter• •••••••••
Rotate tires**, inspect tire wear and measure tread
depth• •••••••••
Inspect wheels and related components for abnormal
noise, wear, looseness or drag• •••••••••
Perform multi-point inspection (recommended)• •••••••••
Inspect automatic transmission fluid level (if equipped
with dipstick); consult dealer for requirements•••••
Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake•••••
Inspect engine cooling system concentration and hoses•••••
Inspect exhaust system and heat shields•••••
Inspect front axle and U-joints; lubricate if equipped
with grease fittings (4WD vehicles)•••••
Inspect half-shaft boots (if equipped)•••••
Inspect steering linkage, ball joints, suspension, tie-rod
ends, driveshaft and U-joints; lubricate if equipped with
grease fittings•••••
Torque rear U-bolts (Transit Connect)•••••
Inspect cabin air filter (if equipped)•••••
* Whichever comes first
**If equipped with dual rear wheels, rotate front wheels when specified, rear wheels only if unusual wear is noted
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